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The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People,by Gary Chapman and Paul White, applies the love language concept to the workplace. This book helps supervisors and managers effectively communicate appreciation and encouragement to their employees, resulting in higher levels of job satisfaction, healthier relationships between managers and employees, and decreased cases of burnout. Ideal for both the profit and non-profit sectors, the principles presented in this book have a proven history of success in businesses, schools, medical offices, churches, and industry. Each book contains an access code for the reader to take a comprehensive online MBA Inventory (Motivating By Appreciation) - a $20 value. The inventory is designed to provide a clearer picture of an individual's primary language of appreciation and motivation as experienced in a work-related setting. It identifies individuals' preference in the languages of appreciation. Understanding an individual's primary and secondary languages of appreciation can assist managers and supervisors in communicating effectively to their team members.
GARY CHAPMAN, PhD, is the author of the #1 New York Times bestselling The 5 Love Languages. With over 30 years of counseling experience, he has the uncanny ability to hold a mirror up to human behavior, showing readers not just where they go wrong, but also how to grow and move forward. Dr. Chapman holds BA and MA degrees in anthropology from Wheaton College and Wake Forest University, respectively, MRE and PhD degrees from Southwestern Baptist Theological Seminary, and has completed postgraduate work at the University of North Carolina and Duke University. For more information visit his website at www.5lovelanguages.com.
DR. PAUL WHITE, PhD, is a licensed psychologist who has worked with individuals, businesses and families in a variety of settings for over 20 years. He received his B.A. from Wheaton, his Masters from Arizona State, and his PhD in Counseling Psychology from Georgia State University. He consults with successful businesses and high net worth families, dealing with the relational issues intertwined with business and financial wealth. In addition to serving businesses, families and organizations across the U.S., Dr. White has also spoken and consulted in Europe, Central Asia, the Caribbean, and South America. For more information, please visit his website at www.drpaulwhite.com.
Table of Contents
Table of Contents
Section 1: Foundations
Chapter 1: Motivating by Appreciation: The Concept
Chapter 2: For Business Leaders: Understanding the Return on Investment from Appreciation and Encouragement
Section 2: The 5 Languages of Appreciation
Chapter 3: Appreciation Language #1: Words of Appreciation
Chapter 4: Appreciation Language #2: Quality Time
Chapter 5: Appreciation Language #3: Acts of Service
Chapter 6: Appreciation Language #4: Tangible Gifts
Chapter 7: Appreciation Language #5: Physical Touch
Section 3: Applying the Concepts to Daily Life
Chapter 8: Discover Your Primary Appreciation Language: The MBA Inventory
Chapter 9: Your Least Valued Language of Appreciation: Your Potential Blind Spot
Chapter 10: The Difference between Recognition and Appreciation
Chapter 11: Motivating by Appreciation in Various Industry Sectors
Chapter 12: The Unique Characteristics of Volunteer Settings
Section 4: Overcoming Common Obstacles
Chapter 13: Does a Person's Language of Appreciation Change over Time?
Chapter 14: Motivating byt Appreciation: Overcoming Your Challenges
Chapter 15: Authentic Appreciation: What to do When You Don't Appreciate Your Team Members
Conclusion: Now It's Your Turn
Appreciation Toolkit: Resources to Use and Share with Others