9780838907948

Administration of the Small Public Library

by
  • ISBN13:

    9780838907948

  • ISBN10:

    0838907946

  • Edition: 4th
  • Format: Paperback
  • Copyright: 2000-06-01
  • Publisher: Amer Library Assn

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Summary

Since the publication of its first edition in 1965, this book has been a gold-standard resource for setting up and managing cutting-edge small public library facilities. Completely revised and updated, this new edition continues that tradition with many more figures, case studies and sample policies, and new content on grant writing, program budgeting, hiring, and creative compensation.

Table of Contents

Figures
vii
Preface ix
The Small community: An Opportunity for the Librarian
1(11)
Characteristics of Small Communities
2(1)
Small Communities with Specialized Customer Bases
3(2)
The Changing Market Place
5(1)
Marketing/Planning The Keystone
6(6)
Library Governance
12(18)
The Library's Legal Basis
13(2)
Working with Local Officials
15(1)
The Permutations of a Library Board
16(10)
Strategies to Enhance Library Governance
26(2)
Taking the Long View
28(2)
Studying the Community and Developing a Plan
30(24)
The Planning Team
31(1)
Developing Mission Vision, Roles, and Service Responses
32(2)
Reconsidering Service from a Marketing Perspective
34(2)
Conducting a Marketing Audit
36(11)
The Study is Over Now What?
47(1)
Creating Goals and Objectives
48(6)
From Objectives to Customer Service through Marketing
54(19)
What are the Library's Products?
54(2)
Price Determining the Cost of Products
56(2)
Setting Priorities
58(7)
Levels of Service
65(3)
Public Relations as a Service Function
68(2)
Staff Attitudes toward Service
70(3)
Policies
73(23)
Changes in Policy
77(1)
Policy Making
78(1)
Establishing Specific Policies
79(17)
Finance
96(24)
Sources of Local Income
98(3)
State and Federal Aid
101(2)
Supplementary Funding
103(3)
Preparing the Budget
106(8)
Purchasing
114(2)
Accountability
116(4)
Personnel Administration
120(25)
Personnel Policies
122(1)
Personnel Functions
123(10)
Levels of Staff
133(4)
Compensation
137(1)
Working Conditions
138(2)
Continuing Education for Competence and Advancement
140(5)
Operations in Support of the Library's Products
145(26)
Collection Management
146(8)
Developing the Collection
154(4)
Preparing Materials for Use
158(6)
Collection Control
164(3)
Circulation
167(4)
Library Systems and Cooperative Arrangements
171(17)
Library Systems
171(7)
State and National Networks
178(3)
Cooperation with Other Libraries and Agencies
181(7)
Outlets for Library Service in the New Millennium
188(61)
Electronic Access
189(1)
The Library Building
190(9)
Steps to Improved Library Facilities
199(5)
Deciding to Build or Remodel
204(4)
Costs
208(1)
Energy Considerations
209(1)
Furniture
210(1)
Equipment
211(1)
A New Building
212(4)
Conversion and Remodeling
216(2)
Refurbishing the Existing Building
218(3)
Additional distribution Options
221(12)
APPENDIXES
A Library Bill of Rights
233(1)
B Kendall Public Library Long-and Short-Range Plans 1999-2003
234(15)
Index 249

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