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| Introduction to Medical Assisting | |
| Foundations and Principles | |
| The Profession of Medical Assisting | |
| Types of Medical Practice | |
| Legal and Ethical Issues in Medical Practice, Including HIPAA | |
| Communication With Patients, Families, and Coworkers | |
| Administrative Medical Assisting | |
| Office Work | |
| Using and Maintaining Office Equipment | |
| Using Computers in the Office | |
| Managing Correspondence and Mail | |
| Managing Office Supplies | |
| Maintaining Patient Records | |
| Managing the Office Medical Records | |
| Interacting With Patients | |
| Telephone Techniques | |
| Scheduling Appointments and Maintaining the Physician's Schedule | |
| Patient Reception Area | |
| Patient Education | |
| Financial Responsibilities | |
| Processing Health-Care Claims | |
| Medical Coding | |
| Patient Billing and Collections | |
| Accounting for the Medical Office | |
| Medical Assistant Role Delineation Chart | |
| Prefixes and Suffixes Commonly Used in Medical Terms | |
| Latin and Greek Equivalents Commonly Used in Medical Terms | |
| Abbreviations Commonly Used in Medical Notations | |
| Symbols Commonly Used in Medical Notations | |
| Professional Organizations and Agencies | |
| Table of Contents provided by Publisher. All Rights Reserved. |
