Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
What is included with this book?
Marketing in the 2000s and Beyond | |
Changing Perspectives | |
46257 Hot Stuff,Gwen Moran, Entrepreneur , August 2006 Gwen Moran uncovers some hot trends in marketing and suggests ways that these trends should be part of one’s marketing mix | |
43122 The World’s Most Innovative Companies | |
Business Week , April 24, 2006 BusinessWeek and the Boston Consulting Group rank the most innovative companies and elucidate how their creativity goes beyond products to rewiring themselves | |
35575 The Next 25 Years | |
American Demographics , April 2003 Alison Wellner makes population and demographic projections for the next quarter century, forecasting a larger, older, and more diverse nation with many opportunities and challenges for business | |
43123 Customers at Work | |
Marketing Management , January/February 2006 The authors describe | |
ways self-service customers can reduce costs and become co-creators of value | |
The Marketing Concept | |
1374 Marketing Myopia,Theodore Levitt | |
September/October 1975 According to Theodore Levitt, shortsighted managers are unable to recognize that there is no such thing as a growth industry—as the histories of the railroad, movie, and oil industries show | |
To survive, he says, a company must learn to apply the marketing concept: to think of itself not as producing goods or services, but as buying customers | |
46258 Customer Connection | |
Leadership Excellence , January 2007 Anne Mulcahy, as chairman and CEO of Xerox Corporation, gives five strategies for focusing on customers | |
46259 The Big Opportunity | |
Business 2.0 , June 2006 Krysten Crawford believes that while overweight consumers want the mass market to respond to their needs, many companies don’t want to be seen as enablers of the obesity epidemic | |
40072 Listening to Starbucks | |
Fast Company , July 2004 Alison Overholt discusses how there are clear parallels between the way Starbucks developed a new music business and the way Howard Shultz developed the core coffee business | |
Services & Social Marketing | |
37825 Surviving in the Age of Rage | |
scrutinize why learning to manage angry customers is a crucial part of today’s service landscape | |
46261 Nonprofits Can Take Cues from Biz World | |
Marketing News , July 15, 2006 Nonprofits are more likely to succeed if their target audiences know who they are and what they stand for | |
In other words, according to Larry Chiagouris, nonprofits must have a carefully developed brand | |
Marketing Ethics & Social Responsibility | |
43126 Fidelity Factor | |
Management , November/December 2005 | |
discuss the importance of ensuring customer relationships by infusing them with trust | |
28029 Trust in the Marketplace | |
significance of companies that are cognizant of the precarious nature and powerful advantages of gaining and maintaining trust with their customers in the marketplace | |
46262 6 Strategies Marketers Use to Get Kids to Want Stuff Bad | |
Christmas and the holiday season, according to Bruce Horovitz | |
marketers will try to prod and cajole kids into buying their stuff. Holiday hype has reached a point where parents need a tip sheet to know what to watch for to shield their kids, and themselves | |
41140 Wrestling With Ethics | |
Management , November/December 2004 Philip Kotler grapples with the question | |
“Is marketing ethics an oxymoron?” | |
Research, Markets, and Consumer Behavior | |
Market Research | |
46263 The Science of Desire | |
June 5, 2006 As more companies refocus squarely on the consumer , ethnography and its proponents have become star players | |
43128 Team Spirit,Ed Burghard | |
Management , November/December 2004 | |
The authors delineate how teamwork creates brands that change categories and improve lives | |
41143 Eight Tips Offer Best Practices for Online MR | |
tips outlining the best practices for maximizing the efficiency of conducting surveys via the Internet | |
Markets and Demographics | |
43129 A New Age for the Ad Biz | |
June 4, 2006 Jonathan Peterson examines why marketers who once focused on youth are trying to entice the graying baby boomer set | |
41145 The Halo Effect | |
Marketing News , February 1, 2005 Michael Fielding demonstrates why Christian consumers are a bloc that matters to all marketers | |
46266 Gen Y Sits on Top of Consumer Food Chain | |
USA Today Newspaper , October 11, 2006 New research reveals that Generation Y —those born from 1982 to 2000—are showing clout with car, clothing, and other retail sales surpassing all previous generations | |
Consumer Behavior | |
43131 You Choose, You Lose | |
Table of Contents provided by Publisher. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.