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Applications in Human Resource Management : Cases, Exercises and Skill Builders,9780324200812
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Applications in Human Resource Management : Cases, Exercises and Skill Builders

by
Edition:
5th
ISBN13:

9780324200812

ISBN10:
0324200811
Media:
Paperback
Pub. Date:
1/5/2004
Publisher(s):
Cengage Learning
List Price: $85.66
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Summary

Applications in Human Resource Management is a single source of cases, exercises, incidents, and skill builders to supplement introductory human resource management courses. These materials offer a fresh approach based on dynamic, real-life organizational events confronting both human resource managers and line managers. The cases are based on "real" events that have taken place in organizations and the exercises and skill builders are intended to give learners the hands-on skills they will need in facing the challenges of today's workplace.

Table of Contents

A Model for Analyzing Cases in Human Resources Management xiii
Part 1 Human Resources Management in Perspective: Environment, International, and Legal Issues 1(92)
The HRM Function/Environment
1. Case The New Director of Human Resources
3(7)
2. Case The Human Resource Function of Harrison Brothers Corporation
10(5)
3. Exercise The Linkage between Human Resource Practices and Competitive Advantage
15(2)
4. Exercise Human Resource Challenges During Mergers
17(3)
5. Exercise Scanning the Contemporary Work Environment
20(1)
6. Exercise Evaluating the Financial Impact of Human Resource Management Activities: Reducing Turnover Costs
21(5)
7. Skill Builder Reference Materials for Human Resource Management
26(2)
8. Skill Builder Using Internet Search Engines to Conduct HR Research
28(1)
International and Diversity Issues
9. Case Managing Diversity: Johnson Chemical International
29(8)
10. Incident Too Much Diversity?
37(1)
11. Case African Gold, Inc. Ethics and AIDS in the Workplace
38(2)
12. Case Selecting a Manager for a Nigerian Facility
40(2)
13. Case Fred Bailey: An Innocent Abroad
42(4)
14. Incident The Cultural Diversity Training Program
46(2)
15. Skill Builder Going International
48(2)
The Legal and Regulatory Environment
16. Case The Storage Room Massage: A Case of Sexual Harassment?
50(7)
17. Case Analyzing Promotion Data: Applying the 80% Rule
57(4)
18. Case Blowing the Whistle: Questionable Accounting Practices at Glen fair Electronics
61(2)
19. Exercise The Older Worker
63(2)
20. Exercise Is This Unlawful Discrimination?
65(5)
21. Exercise What Is Sexual Harassment?
70(3)
22. Exercise Understanding the Americans with Disabilities Act
73(2)
23. Exercise Group Debate Project
75(4)
24. Incident Giving Up Seniority to Accommodate Disabled Colleague
79(1)
25. Incident The Employee with AIDS
80(1)
26. Incident "Beautyism" in the Workplace
81(2)
27. Skill Builder Data Analysis for Affirmative Action Plans
83(10)
Part 2 Meeting Human Resource Requirements: Job Analysis/Design, Planning, Recruitment, and Selection
28. Case Employee Layoffs at St. Mary's Hospital
93(3)
29. Case Strategic Human Resource Management
96(3)
30. Case The Bank Merger
99(7)
31. Exercise Which Employee Should Be Terminated?
106(3)
32. Case The Alternative Work Schedule
109(2)
33. Exercise Outsourcing Human Resource Management Functions
111(4)
34. Exercise Writing Job Descriptions
115(3)
35. Exercise Work and Family Issues
118(9)
36. Skill Builder Human Resource Forecasting Assignment
127(3)
37. Skill Builder From Welfare to Work
130(3)
38. Skill Builder Phased Retirement Options
133(3)
Recruiting and Selection
39. Case Recruiting Recreational Vehicle Surveyors
136(3)
40. Case Selecting Patient Escorts
139(3)
41. Case A Solution for Adverse Impact
142(5)
42. Exercise Evaluating the Recruiting Function
147(5)
43. Exercise Selection Decisions
152(10)
44. Exercise Selection Interview Role Play
162(4)
45. Exercise Which Selection Procedure Is Most Effective?
166(1)
46. Incident The Ethical Selection Dilemma at Integrity Motors
167(2)
47. Incident The Exit Interviews
169(1)
48. Incident Nepotism
170(1)
49. Skill Builder Evaluating Job Application Forms
171(2)
50. Skill Builder Staffing for a Telecommuting job
173(4)
Part 3 Developing Effectiveness in Human Resources: Training, Career Development, and Performance Appraisal Orientation/Training/Career Development
51. Case Career Development at Electronic Applications
177(2)
52. Case The Safety Training Program
179(2)
53. Case Tue Mentoring Problem at Walnut Insurance
181(3)
54. Exercise Conducting a Training Needs Assessment
184(3)
55. Exercise Design and Evaluation of Training Programs
187(6)
56. Exercise On-the-Job Training
193(2)
57. Incident The Orientation Problem
195(2)
58. Skill Builder Identifying Training Needs Through Task Analysis
197(2)
Performance Appraisal
59. Exercise EvalSim-A Performance Evaluation Exercise
199(6)
60. Exercise Performance Appraisal Interview Role Play
205(3)
61. Exercise Debate: Which Performance Appraisal Format Is Most Effective?
208(1)
62. Exercise Ethical Performance Appraisal Issues
209(6)
Part 4 Implementing Compensation and Security: Compensation, Incentives, Benefits, and Safety and Health
63. Case The Overpaid Bank Tellers
215(3)
64. Case Rewarding Volunteers
218(4)
65. Case Managing Nonmonetary Compensation
222(3)
66. Case Controlling Employee Benefit Costs
225(3)
67. Case Evaluating Nontraditional Incentive Systems: Howe 2 Ski Stores
228(3)
68. Exercise Allocating Merit Raises
231(3)
69. Exercise Flexible Benefits Plan Choices
234(4)
70. Exercise Executive Perks
238(2)
71. Exercise WageSim A Compensation Administration Exercise
240(6)
72. Exercise Ethical Compensation Dilemmas
246(4)
73. Exercise Developing Bioterrorism Policies and Procedures
250(3)
74. Exercise Safety and Health Programs
253(1)
75. Incident The Safety Problem
254(1)
76. Incident Retiree Health and Pension Benefits
255(1)
77. Incident Merit increases
256(2)
78. Incident The Medical Leave Problem
258(2)
79. Incident The Educational Leave Problem
260(2)
80. Incident The Lost Vacation Days
262(2)
81. Skill Builder Applying the FLSA-Is Tis Job Exempt?
264(5)
82. Skill Builder Developing a Wage Structure
269
Part 5 Enhancing Employee Relations: Motivation, Employee Rights and Discipline, Labor Relations, and Collective Bargaining Motivation and Discipline
83. Case The Broken Employment Contract?
275(4)
84. Case The Drug Testing Problem at Standard Chemical
279(5)
85. Case Violence at Work: Westside Health Systems
284(8)
86. Case Surfing the Internet on Company Time
292(2)
87. Incident Can We Wear an Earring at Work?
294(1)
88. Incident Spiked Milk
295(2)
89. Incident Motivating and Maintaining Morale During Downsizing
297(1)
90. Incident The Awards Dinner
298(2)
91. Incident "She's Just a Temp"
300(1)
92. Incident Alan Garfield
301(1)
93. Incident Caught in the Act
302(1)
94. Skill Builder Writing/Developing Employee Discipline Policies
303(1)
Labor Relations, Collective Bargaining, and Contract Administration
95. Case Union Organizing at SGA Industries
304(5)
96. Case The Frustrated Quality Circle Team
309(2)
97. Case The Give Back: A Case of Union Busting
311(2)
98. Exercise Collective Bargaining Role Play--Bush Corporation
313(6)
99. Exercise Applying the NLR4
319(2)
100. Exercise Labor Arbitration
321(3)
101. Skill Builder Employee Communications During Union Campaigns
324
Part 6 Human Resource Audits/Term Assignments
102. Term Project Human Resource System Evaluation
327(7)
103. Term Project Human Resource Manager Interview
334


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