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The Art of Helping



Pub. Date:
Human Resource Development
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This is the 9th edition with a publication date of 8/1/2009.

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  • The Art of Helping in the 21st Century
    The Art of Helping in the 21st Century


This is the ninth edition of the Art of Helping. More than 500,000 copies have been sold over three decades. Literally, millions of people have been trained in helping skills. Many more have been recipients of these skills. The effects upon hundreds of thousand of these recipients have been researched. The results are in: skills acquisition and use are spectacularly powerful. This book explains the essential interpersonal skills needed by professional and lay counselors, teachers, business managers, parents, everyone. All in an easy to understand manner.

Table of Contents

About the Authorp. vii
Dedicationp. ix
Prologuep. xi
Acknowledgementsp. xv
Introductionp. 1
Helping as a Way of Lifep. 5
For Better or Worsep. 8
The Helping Processp. 13
The Helpee's Contribution-Intrapersonal Processingp. 17
Involvement in Processingp. 19
Exploring Human Experiencesp. 20
Understanding Human Goalsp. 21
Acting upon Programsp. 22
Feedbacking Informationp. 23
Summaryp. 24
The Helper's Contribution-Interpersonal Processingp. 25
Attending to Facilitate Involvementp. 27
Responding to Facilitate Exploringp. 29
Personalizing to Facilitate Understandingp. 31
Initiating to Facilitate Actingp. 33
Facilitating Feedbackp. 35
Summaryp. 37
Helping Skillsp. 39
Attending-Involving the Helpeep. 43
Preparing for Attendingp. 48
Attending Personallyp. 52
Observingp. 59
Listeningp. 67
Summaryp. 75
Responding-Facilitating Exploringp. 83
Responding to Contentp. 88
Responding to Feelingp. 92
Responding to Meaningp. 105
Summaryp. 112
Personalizing-Facilitating Understandingp. 119
Interchangeable Basep. 125
Personalizing Meaningp. 127
Personalizing Problemsp. 133
Personalizing HRD Problemsp. 139
Personalizing Goalsp. 144
Personalizing HRD Goalsp. 150
Personalizing Decision Makingp. 154
Summaryp. 161
Initiating-Facilitating Actingp. 169
Defining Goalsp. 174
Developing Programsp. 178
Developing Schedulesp. 183
Developing Reinforcementsp. 187
Preparing to Implement Stepsp. 191
Planning Check Stepsp. 195
Summaryp. 199
Summaryp. 211
Recycling the Helping Processp. 215
Recycling Attendingp. 224
Recycling Respondingp. 225
Recycling Personalizingp. 226
Recycling Initiatingp. 227
Summaryp. 228
Epiloguep. 239
Appendicesp. 243
Feeling Word Listp. 245
HCD Levels of Functioningp. 247
The Carkhuff Helping Modelp. 249
Referencesp. 279
Indexp. 295
Table of Contents provided by Ingram. All Rights Reserved.

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