Includes 2-weeks free access to
step-by-step solutions for this book.
Austin and Boxerman's Information Systems For Healthcare Managementby Glandon, Gerald L.
HEALTH ADMINISTRATION PRESS
Step-by-Step solutions are actual worked out problems to the questions at the end of each chapter that help you understand your homework and study for your exams. Chegg and eCampus are providing you two weeks absolutely free. 81% of students said using Step-by-Step solutions prepared them for their exams.
Questions About This Book?
Why should I rent this book?
Renting is easy, fast, and cheap! Renting from eCampus.com can save you hundreds of dollars compared to the cost of new or used books each semester. At the end of the semester, simply ship the book back to us with a free UPS shipping label! No need to worry about selling it back.
How do rental returns work?
Returning books is as easy as possible. As your rental due date approaches, we will email you several courtesy reminders. When you are ready to return, you can print a free UPS shipping label from our website at any time. Then, just return the book to your UPS driver or any staffed UPS location. You can even use the same box we shipped it in!
What version or edition is this?
This is the 7th edition with a publication date of 8/1/2008.
What is included with this book?
- The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.
- The Used copy of this book is not guaranteed to include any supplemental materials. Typically, only the book itself is included.
- The Rental copy of this book is not guaranteed to include any supplemental materials. You may receive a brand new copy, but typically, only the book itself.
- The eBook copy of this book is not guaranteed to include any supplemental materials. Typically only the book itself is included.
"This book provides an overview of information management and information technology (IM/IT). It describes how information systems can support high-quality patient care and improve management decisions in healthcare organizations. Each chapter features learning objectives, Web resources, and discussion questions. It also includes a glossary that clarifies technical terms."--BOOK JACKET.
Table of Contents
|Preface and Acknowledgments||p. xiii|
|Aligning IM/IT and Organizational Strategy|
|Connecting the Strategic Dots: Does IM/IT Matter?||p. 3|
|Learning Objectives||p. 3|
|Healthcare Information Technology: The Future Is Now||p. 3|
|The Current Healthcare Environment||p. 4|
|Future Healthcare Systems||p. 10|
|Historical Overview of Information Systems||p. 14|
|Healthcare Information Priorities Today||p. 17|
|Categories of Information Systems||p. 20|
|Web Resources||p. 22|
|Discussion Questions||p. 23|
|Leadership: The Case of the Healthcare Organization CIO||p. 27|
|Learning Objectives||p. 27|
|Organizing for Healthcare Information Management||p. 28|
|Evolving Role of the Senior IM/IT Executive||p. 42|
|Web Resources||p. 48|
|Discussion Questions||p. 49|
|IM/IT Governance and Decision Rights||p. 53|
|Learning Objectives||p. 53|
|Background of IM/IT Governance and Strategic Planning||p. 54|
|Purpose of Strategic Governance and IM/IT Planning||p. 55|
|Organization of the Planning Effort||p. 62|
|Importance of Systems Integration: What||p. 75|
|Importance of Systems Integration: Why||p. 86|
|Web Resources||p. 90|
|Discussion Questions||p. 91|
|The IM/IT Portfolio Management Office||p. 95|
|Learning Objectives||p. 95|
|What Is an IT Portfolio Management Office?||p. 96|
|Why Is a PMO Essential?||p. 98|
|Project Management||p. 101|
|Program Management||p. 104|
|Portfolio Management||p. 104|
|The PMO||p. 108|
|Web Resources||p. 111|
|Discussion Questions||p. 111|
|External Environment and Government Policy||p. 113|
|Learning Objectives||p. 113|
|Government's Role in Healthcare IM/IT||p. 114|
|Health Insurance Portability and Accountability Act||p. 118|
|Healthcare IM/IT Leadership Roles||p. 124|
|Web Resources||p. 128|
|Discussion Questions||p. 129|
|Blocking and Tackling|
|IM/IT Architecture and Infrastructure||p. 135|
|Learning Objectives||p. 135|
|Computer Hardware||p. 136|
|Computer Software||p. 141|
|Networking and Telecommunications||p. 146|
|Network Components||p. 152|
|Network Topologies||p. 155|
|Electronic Data Interchange||p. 159|
|Wireless Communication||p. 159|
|Communicating via the Internet||p. 161|
|Web Resources||p. 165|
|Discussion Questions||p. 165|
|IM/IT Service Management||p. 169|
|Learning Objectives||p. 169|
|Why IM/IT Service Management Matters||p. 170|
|The Information Technology Infrastructure Library||p. 174|
|IM/IT Service Support||p. 176|
|IM/IT Service Delivery||p. 186|
|The Continued Evolution of the ITIL Service Management Practices||p. 193|
|Web Resources||p. 195|
|Discussion Questions||p. 195|
|Achieving Strategic Competitive Advantage|
|Learning Objectives||p. 201|
|Electronic Health Records||p. 202|
|Clinical Information Systems||p. 205|
|Management/Administrative and Financial Systems||p. 211|
|Information Systems for Nonhospital Healthcare Organizations||p. 220|
|Other Information System Applications in Healthcare||p. 222|
|Web Resources||p. 228|
|Discussion Questions||p. 229|
|The Knowledge-Enabled Organization||p. 233|
|Learning Objectives||p. 233|
|Knowledge Management||p. 234|
|Building the Knowledge-Enabled Healthcare Organization||p. 234|
|Knowledge-Enabled Workflows||p. 235|
|Excellence in Data Warehousing, Data Mining, and Analytics||p. 235|
|Web Resources||p. 239|
|Discussion Questions||p. 239|
|IM/IT Value||p. 241|
|Learning Objectives||p. 241|
|Systems Challenges||p. 243|
|Evaluation Problem||p. 244|
|Value Realization||p. 251|
|IM/IT Value Findings||p. 257|
|Web Resources||p. 261|
|Discussion Questions||p. 261|
|Glossary of Technical Terms||p. 265|
|About the Authors||p. 287|
|Table of Contents provided by Ingram. All Rights Reserved.|