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Service Management: Operations, Strategy, Information Technology Hardcover

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Service Management: Operations, Strategy, Information Technology Hardcover

by Fitzsimmons, James; Fitzsimmons, Mona

ISBN13: 9780078024078

ISBN10: 0078024072

More Details

Edition: 8th

Format: Hardcover

Copyright: 1/22/2013

Publisher: McGraw-Hill Higher Education