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9780684850245

Smart Business : How Knowledge Communities Can Revolutionize Your Company

by
  • ISBN13:

    9780684850245

  • ISBN10:

    0684850249

  • Edition: 1st
  • Format: Hardcover
  • Copyright: 1999-06-01
  • Publisher: Simon & Schuster
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List Price: $26.00

Summary

This management book for the Post-Information Age reveals a path to renewal that shows businesses how to effectively organize and exploit their most valuable resource--knowledge. Line art. Index.

Author Biography

Dr. Jim Botkin, co-author of Monster Under the Bed and author of No Limits to Learning, is the founder and President of Interclass, the International Learning Association. He lives in Cambridge, Massachusetts.

Table of Contents

Foreword: An Economy of Ideas 1(4)
Alan Webber
Introduction: The Wisdom of Nature 5(14)
Why Knowledge Shared Is Power
19(24)
The Knowledge Age---Opportunity for a New Enlightenment?
43(12)
What's the Knowledge Business in Your Business?
55(24)
Knowledge Communities as Enterpreneurial Ventures
79(22)
Manage Knowledge so Your Chief Knowledge Officer Doesn't Have to Do It for You
101(22)
Learning to Lead the Knowledge Revolution
123(24)
Cultures That Question Are Cultures That Trust
147(18)
Leadership Is Building Your Community's Future
165(16)
``Not-For-Tangible-Business-Purposes'' and Other Pitfalls
181(10)
A Smart Business Engages the Knowledge Revolution and Grows from It
191(22)
Afterword: The Economics of Knowledge
205(8)
Eric Vogt
Appendix: Company Contributions---How Legacy Companies Practice Smart Business 213(60)
1. Priscilla H. Douglas, Xerox: Documents Convey Knowledge
215(8)
2. Helena Light Hadley, Marriott: Ordinary People Doing Extraordinary Things
223(7)
3. Gary High, Saturn: People, Systems, Training and Development
230(8)
4. Peter Henschel, IRL: The Manager's Core Work in the New Economy
238(6)
5. Gosta Hagglund, Sweden Post: From Monopoly to Modernity
244(4)
6. Dr. Rene Villarreal, Creative Intellectual Capital in the Mindfacturing Era
248(8)
7. Berth Jonsson, SMG: To Be a Business Innovator
256(8)
8. Heidi Hahn, Los Alamos National Laboratory, and Rebecca Phillips, Motorola University: Understanding Scientific Knowledge Communities
264(9)
Acknowledgments 273(6)
Notes 279(12)
About the Author 291

Supplemental Materials

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