| About the Author |
|
v | |
| Preface |
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xix | |
| Acknowledgments |
|
xxiii | |
| About This Book |
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xxv | |
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1 | (10) |
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2 | (3) |
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5 | (4) |
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Defining the Customer's Context |
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6 | (1) |
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Defining the Value Context |
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6 | (2) |
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The Threshold of Competitiveness |
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8 | (1) |
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9 | (1) |
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9 | (2) |
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Conceptualizing a New Business Model |
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11 | (32) |
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11 | (4) |
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15 | (9) |
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15 | (2) |
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The Upstream Supply Chain Network |
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17 | (1) |
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The Midstream Supply Chain Network |
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18 | (1) |
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The Downstream Supply Chain Network |
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19 | (1) |
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The Reverse Stream Supply Chain Network |
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20 | (1) |
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21 | (1) |
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Separating Interwoven Networks |
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22 | (2) |
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24 | (7) |
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Analyzing a Competitor's Network |
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24 | (2) |
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Analyzing a Network from Internal Company Data |
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26 | (2) |
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Analyzing a Reverse Supply Chain Network |
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28 | (3) |
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Focus First on the Customer |
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31 | (1) |
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31 | (1) |
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32 | (7) |
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32 | (1) |
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Imagine a Different Way of Doing Business |
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33 | (6) |
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39 | (4) |
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Collaborating Network Relationships |
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43 | (42) |
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43 | (4) |
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Classifying Network Organizations |
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47 | (5) |
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48 | (1) |
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The Nominal Trading Partner |
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48 | (1) |
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The Strategic Nominal Trading Partner |
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49 | (1) |
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49 | (2) |
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Network Relationship Dynamics among the Trading Partners |
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51 | (1) |
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Designing the Core Network |
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52 | (26) |
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Focus on Trading Partners and the Material Flow |
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52 | (1) |
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Designing Downstream Fulfillment |
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53 | (7) |
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Designing Midstream Manufacturing |
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60 | (8) |
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Designing the Upstream Supply Base |
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68 | (4) |
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Designing the Reverse Stream |
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72 | (6) |
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Managing Risk in Trading Partner Relationships |
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78 | (4) |
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The Relationship Life Cycle |
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78 | (1) |
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The Partnership Agreement |
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79 | (3) |
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82 | (3) |
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Designing a Competitive Network |
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85 | (44) |
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85 | (4) |
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Linking the Trading Partners |
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89 | (4) |
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The Basic Building Block of Network Flows |
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89 | (3) |
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Adding Nominal Trading Partners |
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92 | (1) |
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APICS Supply Chain Management Principles |
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93 | (1) |
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Evaluating a Competitive Network Design |
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94 | (2) |
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Network Partitioning to Reduce Landed Cost |
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96 | (7) |
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At One Extreme: The Vertically Integrated BOM |
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96 | (2) |
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At The Other Extreme: The Internationally Partitioned BOM |
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98 | (3) |
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The Elements of Landed Cost |
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101 | (2) |
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Network Length and Width Relationships with the Product BOM |
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103 | (1) |
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103 | (8) |
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The Order-to-Delivery-to-Cash Cycle |
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103 | (1) |
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Process Mapping the Order-to-Delivery-to-Cash Cycle |
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104 | (4) |
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108 | (3) |
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The Variability Principle |
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111 | (14) |
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Physical Distribution Connections---Transit Time |
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111 | (1) |
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Express Small Parcel [Next Day/Days] |
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111 | (1) |
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Motor Freight [Hours/Days/Week] |
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112 | (1) |
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Airfreight [Half Day/Days] |
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112 | (1) |
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112 | (1) |
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Ocean Freight [Days/Weeks] |
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113 | (1) |
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113 | (1) |
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113 | (1) |
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114 | (1) |
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Physical Distribution Connections---Customs Clearance Time |
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114 | (1) |
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114 | (3) |
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Anti-Terrorism Security Measures |
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117 | (1) |
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Free Trade Zone/Foreign Trade Zone |
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117 | (1) |
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Export License Compliance |
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117 | (1) |
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Information Flow Connections |
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118 | (1) |
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119 | (1) |
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Letter Of Credit [Days/Weeks/Months] |
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119 | (1) |
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Check Sent by Surface Mail [Days/Week] |
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120 | (1) |
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Check Sent Overnight by the US Postal Service, FedEx or DHL [Day] |
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120 | (1) |
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120 | (1) |
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Credit Card/Procurement Card [Minutes] |
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120 | (1) |
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Electronic Funds Transfer [Minutes] |
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121 | (1) |
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121 | (1) |
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121 | (1) |
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122 | (3) |
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125 | (4) |
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Overcoming Information Boundaries |
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129 | (40) |
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129 | (3) |
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Scoping the Information System Discussion |
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132 | (1) |
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Assessing the Information System as an Asset or a Liability |
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133 | (6) |
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Provides Information versus Data |
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133 | (2) |
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Meets All Process Coverage Requirements |
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135 | (2) |
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137 | (1) |
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Costs Minimized for Information Systems Maintenance |
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138 | (1) |
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139 | (9) |
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139 | (3) |
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142 | (3) |
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Physical Inventory and Cash Inventory Data Structures |
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145 | (2) |
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Public, Private, and Trade Secret Information |
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147 | (1) |
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148 | (6) |
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Nonubiquitous Information |
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148 | (2) |
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Auditing the Network Design |
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150 | (1) |
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A Virtual Enterprise Example |
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150 | (4) |
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154 | (3) |
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Trading Information for Inventory |
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154 | (3) |
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157 | (1) |
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Competing with Parallel Information Flows |
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157 | (8) |
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Subcycles in Serial Networks |
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157 | (3) |
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Paralleling Subcycles to Overlap Orders |
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160 | (3) |
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Paralleling Subcycles to Eliminate Invoicing |
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163 | (2) |
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Industry Standards and Best Practices |
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165 | (2) |
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The Supply-Chain Council Interindustry Best Practices |
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166 | (1) |
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The VICS Interindustry Standards |
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167 | (1) |
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167 | (2) |
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Leading Change in Performance Measurement |
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169 | (40) |
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169 | (4) |
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Moving From a Cost View to a Throughput View |
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173 | (4) |
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173 | (1) |
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Speak to a Compelling Vision |
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174 | (1) |
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Fully Disclose the Rewards and the Risks |
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175 | (1) |
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Define the Right Global Performance Measures |
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176 | (1) |
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Business Process Orientation |
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177 | (2) |
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The BPO Components of Supply Chain Management |
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177 | (1) |
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Levels of BPO Maturity Drive Competitive Results |
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178 | (1) |
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Defining a Global Performance Measure |
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179 | (7) |
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The Equivalent Throughput Global Performance Measure |
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179 | (4) |
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Integrating the Performance Measure into a Network Dashboard |
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183 | (1) |
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184 | (2) |
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Negotiate---Communicate---Educate |
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186 | (5) |
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Negotiate---Communicate---Educate |
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191 | (6) |
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191 | (1) |
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192 | (1) |
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192 | (2) |
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An Example Communications Plan |
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194 | (2) |
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Feedback and Damage Control |
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196 | (1) |
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Negotiate---Communicate---Educate |
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197 | (1) |
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Project Management for Performance Measures |
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198 | (7) |
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Set the Project Scope and Organize the Team for Success |
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198 | (2) |
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The Red Dot/Green Dot Project Management and Communication Tool |
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200 | (2) |
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Risk Management: Scenario Planning, Contingencies and Triggers |
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202 | (2) |
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Project Tracking with Contingency Triggers |
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204 | (1) |
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205 | (4) |
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Operating a Competitive Network |
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209 | (48) |
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209 | (4) |
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An Introduction to Network Operations |
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213 | (3) |
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213 | (2) |
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215 | (1) |
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Evaluating a Competitive Network Operation |
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216 | (1) |
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The Impact of Network Partitioning on Working Capital |
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217 | (5) |
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Outsourcing Implications on the Balance Sheet |
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218 | (3) |
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The Downside of Outsourcing |
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221 | (1) |
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222 | (14) |
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A Continuum of Network Operating Modes |
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222 | (3) |
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Production and Inventory Control Inside the Four Walls |
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225 | (1) |
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Production and Inventory Control in Distributed Networks |
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225 | (1) |
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Network Operational Control |
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226 | (1) |
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Manufacturing Resource Planning |
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226 | (2) |
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228 | (1) |
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228 | (1) |
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229 | (1) |
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Network Routing of the Demand Signal in a Synchronized Operation |
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229 | (2) |
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Optimizing the Network Throughput Engine |
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231 | (2) |
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Locating the Network Push/Pull Boundary |
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233 | (1) |
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Percent of the Network Vocalized |
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234 | (2) |
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236 | (17) |
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237 | (1) |
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237 | (2) |
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Determining the Required Network Constraint Capacity |
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239 | (1) |
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Classifying Network Inventory |
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240 | (1) |
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Determining the Required Inventory Buffer Size |
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241 | (1) |
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The Total Network Inventory Performance Measure |
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242 | (2) |
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The Impact of Variability and Uncertainty on Total Network Inventory |
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244 | (3) |
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Using Network Visibility to Reduce Total Network Inventory |
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247 | (2) |
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Driving Inventory Out of a Network |
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249 | (2) |
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Percent of the Network Visualized |
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251 | (2) |
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253 | (4) |
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Planning for Network Operations |
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257 | (50) |
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257 | (3) |
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Setting a Network Context for Planning |
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260 | (6) |
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261 | (1) |
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Matching Supply with Demand |
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262 | (2) |
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Demand Distortion and the Bullwhip Effect |
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264 | (1) |
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264 | (2) |
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Network Operations Complexity |
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266 | (7) |
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Constant, Repetitive Demand as the Planning Baseline |
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266 | (2) |
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Operating under Dynamic Demand Patterns |
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268 | (2) |
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Operating with Different Sets of Planning Rules |
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270 | (1) |
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Operating with Discontinuities in the Supply Chain Network |
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271 | (1) |
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Operating While Integrating or Disintegrating the Network |
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272 | (1) |
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273 | (7) |
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Forecasting the Right Things |
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273 | (1) |
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273 | (1) |
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274 | (1) |
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Forecasting Supply for Remanufacturing |
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274 | (1) |
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275 | (1) |
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275 | (2) |
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277 | (1) |
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277 | (1) |
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278 | (1) |
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Calculating Forecast Error |
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278 | (2) |
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Practical Push Planning Techniques |
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280 | (11) |
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280 | (2) |
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282 | (5) |
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Time-Phased Offsets and Net Requirements Logic |
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287 | (2) |
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289 | (1) |
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Purchase Orders versus Vendor Managed Inventory |
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290 | (1) |
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Practical Pull Planning Techniques |
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291 | (6) |
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Planning the Dynamic Range of a Capable Network |
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291 | (1) |
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Subordinating Information and Cash Constraints to Material Constraints |
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292 | (1) |
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Operating Rules at the Push/Pull Boundary |
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293 | (1) |
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Preload Inventory for Synchronous Operation |
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293 | (1) |
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294 | (2) |
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Synchronizing the Cash Flow |
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296 | (1) |
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Synchronized versus Kanban Pull Operations |
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296 | (1) |
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Closing the Network Planning Loop |
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297 | (7) |
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298 | (1) |
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A Network Example of Buffer Inflation |
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299 | (1) |
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300 | (4) |
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304 | (3) |
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Generating Top Line Growth and Bottom Line Profit |
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307 | (48) |
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307 | (3) |
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310 | (5) |
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Value in the Eye of the Beholder |
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310 | (1) |
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311 | (1) |
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312 | (1) |
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Return On Invested Capital |
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313 | (2) |
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315 | (3) |
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Networking the Flow of Material, Information, and Cash |
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315 | (1) |
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An Excel Spreadsheet Analogy |
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316 | (2) |
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First Level Network Optimization |
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318 | (7) |
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Rationalizing the Core Network Footprint |
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318 | (2) |
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An Example of Rationalizing the Core Network Footprint |
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320 | (5) |
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Second Level Network Optimization |
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325 | (4) |
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The Essential Node Connections |
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325 | (1) |
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Rationalizing the Core (Nominal) Trading Partner Subcycles |
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326 | (1) |
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An Example of Rationalizing the Subcycles |
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327 | (2) |
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Third Level Network Optimization |
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329 | (7) |
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Responsiveness, Flexibility, and Adaptability |
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330 | (2) |
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Closing the Feedback Loop for Planning |
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332 | (1) |
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Closing the Feedback Loop for Performance Measures |
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333 | (1) |
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An Example of Optimizing Responsiveness |
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334 | (2) |
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Matching Demand with Supply |
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336 | (5) |
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337 | (1) |
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338 | (3) |
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341 | (9) |
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Network Optimization (Cause) and the Income Statement (Effect) |
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341 | (4) |
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Network Optimization (Cause) and the Balance Sheet (Effect) |
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345 | (2) |
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347 | (1) |
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Network Risk Management Related to Financial Performance |
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348 | (2) |
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350 | (5) |
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355 | (26) |
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Symptoms of a Deeper Problem |
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355 | (8) |
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What is the Business, and What Markets are Served by This Organization? |
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360 | (1) |
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What is the Product Delivered by This Organization? |
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360 | (1) |
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What are the Main Commodities Supplied to This Organization? |
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361 | (1) |
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Who are the Other Trading Partners in the Current Network? |
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362 | (1) |
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363 | (10) |
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Where Does This Organization Fit into the Current Supply Chain Network? |
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363 | (3) |
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What Is the Business Strategy? |
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366 | (1) |
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Who Should Be Part of the Solution? |
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366 | (4) |
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Where Is the Organization Competitively? |
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370 | (1) |
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How Does This Organization Currently Measure Its Performance? |
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370 | (1) |
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How Should the Organization Be Measured? |
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370 | (1) |
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What Is the Program Objective and Deadline for Change? |
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371 | (2) |
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Why Will Focusing on Supply Chain Management Make a Difference when the Issue Is a Revenue Shortfall? Why not Just Increase the Sales Effort? |
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373 | (1) |
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Navigating an Aggressive Course |
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373 | (3) |
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376 | (4) |
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380 | (1) |
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Appendix A The Network Blueprint |
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381 | (24) |
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First Steps and the Environmental Context |
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381 | (2) |
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Step 1: State the Network Objective in the Context of the Business Strategy (Chapter 2) |
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381 | (1) |
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Step 2: Identify Customer Requirements in the Context of the Competitive Environment (Chapter 2) |
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382 | (1) |
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Step 3: Benchmark the Competition (Chapter 2) |
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382 | (1) |
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Network Blueprint Sheet #1: Network Design |
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383 | (6) |
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The Network Design Specification |
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383 | (1) |
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Step 4: Assemble a Set of Value-Adding Trading Partners to Transverse the Network (Chapter 3) |
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384 | (1) |
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Step 5: Test that the Organizations in the Core Network are All Trading Partners (Chapter 3) |
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384 | (1) |
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Step 6: Ensure That the Core Network Aligns with the Business Strategy (Chapter 2) |
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385 | (1) |
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Step 7: Optimize the Product Cost Structure within the Core Network (Chapter 4) |
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385 | (1) |
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Step 8: Rationalize the Length and Width of the Core Network (Chapter 3) |
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386 | (1) |
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Step 9: Define the Set of Information-to-Material Subcycles (Chapter 4) |
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386 | (1) |
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Step 10: Define the Set of Information-to-Cash Subcycles (Chapter 4) |
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387 | (1) |
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Step 11: Maximize the Order-to-Delivery-to-Cash Velocity Among Trading Partners (Chapters 4, 5) |
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387 | (1) |
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Step 12: Extend the Core Network to Reach Every Customer, to Complete the Composite BOM, and to Access Every Supplier (Chapter 4) |
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388 | (1) |
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Step 13: Minimize Network Order-to-Delivery-to-Cash Variability (Chapters 4, 5) |
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388 | (1) |
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Network Blueprint Sheet #2: The Composite BOM |
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389 | (3) |
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The Product BOM Specification |
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390 | (1) |
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Step 14: Generate a Composite BOM (Chapter 7) |
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391 | (1) |
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Step 15: List All SKUs and Pareto the List by Revenue and by Contribution Margin (Chapter 9) |
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391 | (1) |
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Step 16: Determine a Predominant BOM Type from the Composite BOM (Chapters 7, 9) |
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391 | (1) |
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Step 17: Fit the BOM to the Network and Decide the Network Operating Mode (Chapter 7) |
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392 | (1) |
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Network Blueprint Sheet #3: Network Operations |
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392 | (11) |
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The Network Operation Specification |
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393 | (1) |
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Step 18: Locate the Push/Pull Boundary of Inventory Buffers and Cash Buffers Based on Customer Expectations and Competitive Delivery (Chapter 7) |
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394 | (1) |
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Step 19: Determine Network Capability Over the Expected Demand Uncertainty (Chapters 7, 8) |
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394 | (1) |
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Step 20: Identify the Network Constraint and the Network Orchestrator (Chapters 3, 8) |
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394 | (1) |
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Step 21: Position and Size the Inventory Buffers (Chapters 7, 8) |
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395 | (1) |
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Step 22: Analyze the Composite BOM for Opportunities to Postpone and to Risk Pool Inventory. Use Statistical Safety Stock on Unique Materials to Support Mix Variation (Chapters 7, 8) |
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396 | (1) |
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Step 23: Forecast the Right Things and Forecast Things Right (Chapter 8) |
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396 | (1) |
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Step 24: Broadcast Demand in Parallel to Minimize the Bullwhip Effect (Chapter 7) |
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397 | (1) |
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Step 25: Use Collaborative Pull Planning in the Pull Zone (Chapter 8) |
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397 | (1) |
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Step 26: Use Collaborative Push Planning in the Push Zone (Chapter 8) |
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397 | (1) |
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Step 27: Maximize the Vocalization of Demand Across the Network (Chapter 7) |
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398 | (1) |
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Step 28: Synchronize the Flow of Cash Across the Network (Chapters 5, 8) |
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398 | (1) |
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Step 29: Plot the Principle Axes on the Value Circle (Chapters 4, 7) |
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398 | (2) |
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Step 30: Plot Global Performance Measures on the Value Circle (Chapters 4, 6, 7, 9) |
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400 | (1) |
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Step 31: Maintain Network Alignment with the Business Strategy (Chapter 9) |
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401 | (1) |
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Step 32: Optimize the Inventory and Cash Assets in the Nodes and Pipelines (Chapters 5, 7, 9) |
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|
401 | (1) |
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Step 33: Maximize Visualization Throughout the Network (Chapters 6, 7) |
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|
401 | (1) |
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Step 34: Use the Perfect Order As a Measure of Quality to the Customer (Chapter 9) |
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|
402 | (1) |
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Step 35: Use ROIC to Measure Shareholder Value (Chapter 9) |
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|
402 | (1) |
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Step 36: Optimize Network Planning and Performance Measurement Feedback (Chapter 9) |
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|
402 | (1) |
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|
|
403 | (2) |
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Step 37: Fit an Information System to the Network (Chapter 5) |
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|
403 | (1) |
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Step 38: Manage Change Continuously (Chapters 6, 10) |
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|
404 | (1) |
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| Bibliography |
|
405 | (2) |
| Index |
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407 | |