did-you-know? rent-now

Amazon no longer offers textbook rentals. We do!

did-you-know? rent-now

Amazon no longer offers textbook rentals. We do!

We're the #1 textbook rental company. Let us show you why.

9780743244329

The Sales Advantage

by ; ;
  • ISBN13:

    9780743244329

  • ISBN10:

    074324432X

  • Format: Paperback
  • Copyright: 2003-01-01
  • Publisher: Simon & Schuster
  • Purchase Benefits
  • Free Shipping Icon Free Shipping On Orders Over $35!
    Your order must be $35 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • eCampus.com Logo Get Rewarded for Ordering Your Textbooks! Enroll Now
  • Write a Review Icon Write a Review
List Price: $15.00
We're Sorry.
No Options Available at This Time.

Table of Contents

Preface
Introductionp. 1
New Opportunities: Finding Prospectsp. 19
Pre-approach: Doing Our Homeworkp. 38
Initial Communication: Gaining the Prospect's Attentionp. 50
The Interview: Building Trustp. 75
Opportunity Analysis: Determining Prospect Potentialp. 120
Solution Development: Giving Customers What They Wantp. 125
Solution Presentation: Sharing Our Recommendationsp. 147
Customer Evaluation: Moving Toward Commitmentp. 166
Negotiation: Finding Common Groundp. 186
Commitment: Moving from Prospect to Customerp. 211
Follow-up: Keeping Our Commitmentsp. 225
Objections: Opportunities to Communicatep. 236
The Biggest Sales Advantage: Our Attitudep. 261
Our Thanksp. 273
Indexp. 275
Table of Contents provided by Blackwell. All Rights Reserved.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Rewards Program