Special Edition Using Act! 2000: Knight, Curtis; Sparks, Nancy: 9780789721365: Book: Computers: eCampus.com

Special Edition Using ACT! 2000 anticipates your needs as an everyday user and supports you ergonomically. You will be quite able to navigate and utilize the information in the text no matter your ultimate goal might be. You may look at the text from a mainly referential organization, with task-based tutorials offered to augment and support your experience. With the use of indices, jump tables, margin notes, and exercise tracks, you should have no trouble navigating the text and making full use of all the information provided.

Introduction

I Getting to know ACT! 2000

Getting Started

(18)

A Tour of ACT! 2000

(20)

II Turning Data into a Contact List

Building a New ACT! Database

(12)

Using Contact Fields

(22)

Searching and Grouping Your Contacts

(28)

III Documents, Notes, and Reports

Using Word Processors to Create Documents in ACT!

109

(28)

Using Notes, History, and Contact File Attachments

137

(24)

Mail Merge, Envelopes, and Labels

161

(18)

Using ACT!'s New Sales Features

179

(10)

Working with Reports

189

(24)

Workings with the Tool Palette

213

(26)

IV Organizing Your Calendar

Scheduling Meetings and To-Dos

239

(30)

Phone Calls and ACT!

269

(18)

Using SideACT!

287

(12)

V Getting Messages to Your Contacts

Setting Up and Using Email in ACT!

299

(24)

Fax Support

323

(14)

Using Your Personal Digital Assistant (PDA) with ACT!

337

(14)

VI Automation and Administration

Macros, Toolbars, and Menu Customization

351

(20)

Importing and Exporting Data

371

(20)

Database Maintenance and Index Repair

391

(10)

Sharing Databases on a Network

401

(12)

Synchronizing Two ACT! Databases

413

(16)

Protecting and Backing Up Your Database

429

(10)

Troubleshooting and Technical Support

439

(80)

VII Appendixes

A Finding Help Within ACT!

465

(10)

B Internet Support

475

(6)

C Installation Issues

481

(8)

D Glossary

489

(4)

E Samples of Default Reports

493

(26)

Index

519


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