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This Seventh Edition of Business and Administrative Communication by Kitty Locker is a true leader in the business communications field. Beyond covering the broad scope of topics in both oral and written business communication, Locker’s text uses a student-friendly writing style and strong design element to hold student attention. Real-world examples and real business applications underscore the relevance and importance of the material presented to the classroom experience and to the students’ careers. Kitty Locker’s text also conveys the best possible advice to students through its research base; the author’s reputation as a contributor to this field of study lends an even greater element of teachability and relevance to this market-leading title. Locker continues to lead the pack with innovative technology offerings – the BComm Skill Booster, PowerWeb – round out the learning experience with Business and Administrative Communication I. The Building Blocks of Effective Messages
Chapter 2. Building Goodwill
Chapter 4. Making Your Writing Easy to Read
Chapter 6. Designing Documents and Screens
Chapter 7. Informative and Positive Messages
Chapter 9. Persuasive Messages
III. Interpersonal Communication
Chapter 12. Working and Writing in Groups
Chapter 13. Planning, Proposing, and Researching Reports
Chapter 15. Using Graphs and Other Visuals
V. Job Hunting
Chapter 18. Job Application Letters
Appendixes
B. Writing Correctly
D. Crafting Logical Arguments |
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