HUMAN RELATIONS: Strategies for Success offers students a down-to-earth approach to complex research-based issues that comprise human relations. The authors emphasize self-esteem and attitude as foundations to human relations and by extension to professional success. Lamberton puts theoretical information into a humancontext and then into a business context. He leads students from the personal level of human relations, to the application of human relations to group theory to higher level human relation skills to workplace issues. Through this progression, readers move from personal knowledge about human relations to it's business applications.

HUMAN RELATIONS: THE PERSONAL SCALE. Self-Esteem inHuman Relations. Self-Awareness and Self-Disclosure. Attitudes and Values. Motivation: Increasing Productivity. HUMAN RELATIONS IN GROUPS. Communication and Human Relations. Group Dynamics, Team Building, and the Organization. Transactions and Relationships. HUMANRELATIONS SKILL DEVELOPMENT. Individual and Organizational Change. Creativity and Human Relations. Conflict Management. Stress and Stress Management. HUMAN RELATIONS ISSUES IN A CHANGING BUSINESS WORLD. Customers and Your Company Image. Managing Diversity. Business Ethics. Managing Personal Problems. Looking Ahead.