| A Model for Analyzing Cases in Human Resources Management |
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xiii | |
| Part 1 Human Resources Management in Perspective: Environment, International, and Legal Issues |
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1 | (92) |
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The HRM Function/Environment |
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1. Case The New Director of Human Resources |
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3 | (7) |
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2. Case The Human Resource Function of Harrison Brothers Corporation |
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10 | (5) |
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3. Exercise The Linkage between Human Resource Practices and Competitive Advantage |
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15 | (2) |
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4. Exercise Human Resource Challenges During Mergers |
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17 | (3) |
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5. Exercise Scanning the Contemporary Work Environment |
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20 | (1) |
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6. Exercise Evaluating the Financial Impact of Human Resource Management Activities: Reducing Turnover Costs |
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21 | (5) |
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7. Skill Builder Reference Materials for Human Resource Management |
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26 | (2) |
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8. Skill Builder Using Internet Search Engines to Conduct HR Research |
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28 | (1) |
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International and Diversity Issues |
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9. Case Managing Diversity: Johnson Chemical International |
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29 | (8) |
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10. Incident Too Much Diversity? |
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37 | (1) |
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11. Case African Gold, Inc. Ethics and AIDS in the Workplace |
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38 | (2) |
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12. Case Selecting a Manager for a Nigerian Facility |
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40 | (2) |
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13. Case Fred Bailey: An Innocent Abroad |
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42 | (4) |
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14. Incident The Cultural Diversity Training Program |
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46 | (2) |
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15. Skill Builder Going International |
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48 | (2) |
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The Legal and Regulatory Environment |
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16. Case The Storage Room Massage: A Case of Sexual Harassment? |
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50 | (7) |
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17. Case Analyzing Promotion Data: Applying the 80% Rule |
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57 | (4) |
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18. Case Blowing the Whistle: Questionable Accounting Practices at Glen fair Electronics |
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61 | (2) |
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19. Exercise The Older Worker |
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63 | (2) |
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20. Exercise Is This Unlawful Discrimination? |
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65 | (5) |
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21. Exercise What Is Sexual Harassment? |
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70 | (3) |
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22. Exercise Understanding the Americans with Disabilities Act |
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73 | (2) |
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23. Exercise Group Debate Project |
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75 | (4) |
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24. Incident Giving Up Seniority to Accommodate Disabled Colleague |
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79 | (1) |
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25. Incident The Employee with AIDS |
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80 | (1) |
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26. Incident "Beautyism" in the Workplace |
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81 | (2) |
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27. Skill Builder Data Analysis for Affirmative Action Plans |
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83 | (10) |
| Part 2 Meeting Human Resource Requirements: Job Analysis/Design, Planning, Recruitment, and Selection |
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28. Case Employee Layoffs at St. Mary's Hospital |
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93 | (3) |
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29. Case Strategic Human Resource Management |
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96 | (3) |
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99 | (7) |
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31. Exercise Which Employee Should Be Terminated? |
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106 | (3) |
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32. Case The Alternative Work Schedule |
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109 | (2) |
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33. Exercise Outsourcing Human Resource Management Functions |
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111 | (4) |
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34. Exercise Writing Job Descriptions |
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115 | (3) |
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35. Exercise Work and Family Issues |
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118 | (9) |
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36. Skill Builder Human Resource Forecasting Assignment |
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127 | (3) |
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37. Skill Builder From Welfare to Work |
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130 | (3) |
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38. Skill Builder Phased Retirement Options |
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133 | (3) |
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39. Case Recruiting Recreational Vehicle Surveyors |
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136 | (3) |
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40. Case Selecting Patient Escorts |
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139 | (3) |
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41. Case A Solution for Adverse Impact |
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142 | (5) |
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42. Exercise Evaluating the Recruiting Function |
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147 | (5) |
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43. Exercise Selection Decisions |
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152 | (10) |
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44. Exercise Selection Interview Role Play |
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162 | (4) |
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45. Exercise Which Selection Procedure Is Most Effective? |
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166 | (1) |
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46. Incident The Ethical Selection Dilemma at Integrity Motors |
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167 | (2) |
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47. Incident The Exit Interviews |
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169 | (1) |
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170 | (1) |
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49. Skill Builder Evaluating Job Application Forms |
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171 | (2) |
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50. Skill Builder Staffing for a Telecommuting job |
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173 | (4) |
| Part 3 Developing Effectiveness in Human Resources: Training, Career Development, and Performance Appraisal Orientation/Training/Career Development |
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51. Case Career Development at Electronic Applications |
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177 | (2) |
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52. Case The Safety Training Program |
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179 | (2) |
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53. Case Tue Mentoring Problem at Walnut Insurance |
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181 | (3) |
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54. Exercise Conducting a Training Needs Assessment |
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184 | (3) |
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55. Exercise Design and Evaluation of Training Programs |
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187 | (6) |
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56. Exercise On-the-Job Training |
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193 | (2) |
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57. Incident The Orientation Problem |
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195 | (2) |
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58. Skill Builder Identifying Training Needs Through Task Analysis |
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197 | (2) |
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59. Exercise EvalSim-A Performance Evaluation Exercise |
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199 | (6) |
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60. Exercise Performance Appraisal Interview Role Play |
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205 | (3) |
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61. Exercise Debate: Which Performance Appraisal Format Is Most Effective? |
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208 | (1) |
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62. Exercise Ethical Performance Appraisal Issues |
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209 | (6) |
| Part 4 Implementing Compensation and Security: Compensation, Incentives, Benefits, and Safety and Health |
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63. Case The Overpaid Bank Tellers |
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215 | (3) |
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64. Case Rewarding Volunteers |
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218 | (4) |
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65. Case Managing Nonmonetary Compensation |
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222 | (3) |
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66. Case Controlling Employee Benefit Costs |
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225 | (3) |
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67. Case Evaluating Nontraditional Incentive Systems: Howe 2 Ski Stores |
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228 | (3) |
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68. Exercise Allocating Merit Raises |
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231 | (3) |
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69. Exercise Flexible Benefits Plan Choices |
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234 | (4) |
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70. Exercise Executive Perks |
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238 | (2) |
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71. Exercise WageSim A Compensation Administration Exercise |
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240 | (6) |
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72. Exercise Ethical Compensation Dilemmas |
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246 | (4) |
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73. Exercise Developing Bioterrorism Policies and Procedures |
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250 | (3) |
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74. Exercise Safety and Health Programs |
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253 | (1) |
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75. Incident The Safety Problem |
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254 | (1) |
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76. Incident Retiree Health and Pension Benefits |
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255 | (1) |
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77. Incident Merit increases |
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256 | (2) |
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78. Incident The Medical Leave Problem |
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258 | (2) |
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79. Incident The Educational Leave Problem |
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260 | (2) |
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80. Incident The Lost Vacation Days |
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262 | (2) |
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81. Skill Builder Applying the FLSA-Is Tis Job Exempt? |
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264 | (5) |
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82. Skill Builder Developing a Wage Structure |
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269 | |
| Part 5 Enhancing Employee Relations: Motivation, Employee Rights and Discipline, Labor Relations, and Collective Bargaining Motivation and Discipline |
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83. Case The Broken Employment Contract? |
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275 | (4) |
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84. Case The Drug Testing Problem at Standard Chemical |
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279 | (5) |
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85. Case Violence at Work: Westside Health Systems |
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284 | (8) |
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86. Case Surfing the Internet on Company Time |
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292 | (2) |
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87. Incident Can We Wear an Earring at Work? |
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294 | (1) |
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295 | (2) |
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89. Incident Motivating and Maintaining Morale During Downsizing |
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297 | (1) |
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90. Incident The Awards Dinner |
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298 | (2) |
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91. Incident "She's Just a Temp" |
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300 | (1) |
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92. Incident Alan Garfield |
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301 | (1) |
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93. Incident Caught in the Act |
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302 | (1) |
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94. Skill Builder Writing/Developing Employee Discipline Policies |
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303 | (1) |
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Labor Relations, Collective Bargaining, and Contract Administration |
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95. Case Union Organizing at SGA Industries |
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304 | (5) |
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96. Case The Frustrated Quality Circle Team |
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309 | (2) |
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97. Case The Give Back: A Case of Union Busting |
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311 | (2) |
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98. Exercise Collective Bargaining Role Play--Bush Corporation |
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313 | (6) |
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99. Exercise Applying the NLR4 |
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319 | (2) |
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100. Exercise Labor Arbitration |
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321 | (3) |
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101. Skill Builder Employee Communications During Union Campaigns |
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324 | |
| Part 6 Human Resource Audits/Term Assignments |
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102. Term Project Human Resource System Evaluation |
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327 | (7) |
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103. Term Project Human Resource Manager Interview |
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334 | |
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