Great Deals on Used Textbooks & New Textbooks!               
My Account | Help Desk | Market Place Shopping Cart
Free shipping. Click here for details.
No items in cart.
Total: $0.00
Textbooks Sell Textbooks Books Supplies Medical Books College Apparel Movies Clearance
Search  Advanced >>
Related Topics: Business & Economics >> Marketing >> General
High Performers: Recruiting & Retaining Top Employees,9780324200966
Other versions by this Author

High Performers: Recruiting & Retaining Top Employees


Edition: 01
Author(s): Dubinsky, Alan J.
ISBN10:  032420096X
ISBN13:  9780324200966
Format:  Paperback
Pub. Date:  8/14/2003
Publisher(s): South-Western Educational Pub

Buy in Bulk
Send to a friend
New Price  $25.35
List Price $26.00
eVIP Price  $24.09
New Copy:  Currently Available, Usually Ships in 24-48 Hours
add remove
Marketplace Price $0.66
List Price $26.00 Available in the eCampus Marketplace
Take 90 Days to Pay on $250 or more
with Quick, Easy, Secure
Subject to credit approval.
SummaryTable of Contents
One of the first major tasks a first time manager will encounter is to hire a new employee into his team. This tends to be a major challenge when the front line manager is ill-prepared for this task. Part of the reason, is that many front-line managers have not given sufficient consideration as to the type of person they are looking for. High Performance Employees: How to Recruit, Motivate & Retain Your Best Performers gives the newly hired front line manager insight into why people do what they do, how to identify those people, and how to keep them motivated.

Dubinsky and Skinner have uncovered 13 drivers of discretionary effort, or why employees go above and beyond what is expected of them in the job. If you are aware of these drivers, and if you use their prescription to recruit, manage and retain employees with these attributes, you can realize a company of High Performers.
Disclaimer vi
Preface vii
1 Beyond the Call of Duty: I Don't Know What It Is, But I Know It When I See It! 1(6)
2 Internal Motivation: Gee, I Actually Get Paid to Do This? 7(6)
3 Initiative: Sometimes Ya Just Do It! 13(6)
4 Upbringing: A Chip off the Old Block 19(6)
5 Self Satisfaction: It's Spelled P-R I-D-E 25(4)
6 Empathy: Walk a Mile in My Shoes 29(6)
7 Concern: When You Care Enough to Do the Very Best 35(6)
8 Reciprocity: I'll Scratch Your Back if You Scratch Mine 41(6)
9 Customer Acquisition and Retention: Ka-Ching, Ka-Ching, Ka-Ching 47(4)
10 Customer Satisfaction: Rubber Ball, Come Bouncing Back to Me 51(6)
11 Role Modeling and Organizational Culture: A Picture Paints a Thousand Words 57(6)
12 Recognition: Looking Goooooood! 63(6)
13 Promotion: Opening Doors to Nirvana 69(6)
14 Compensation: Brother, Can You Spare a Dime? 75(4)
15 Carpe Diem: Go for It! 79(9)
Index 88

Check Out These Items!
eCampus.com Pink Backpack eCampus.com Pink Backpack
Retail Price $28.95
Our Price $10.00
eCampus.com T-Shirt eCampus.com T-Shirt
Retail Price $14.99
Our Price $2.00
eCampus.com 4GB USB Drive eCampus.com 4GB USB Drive
Retail Price $32.95
Our Price $25.00
  Buy Textbooks
  Sell Textbooks
  College Apparel
  Shop by School
  Virtual Bookstores
  Order Status
  Shipping Rates
  Return Policy
  Marketplace Info
  F.A.S.T.
  Contact Us
  Privacy Policy
  Legal Notices
  Site Security
  Employment
  Help Desk
  eCampus Blog
  Affiliate Program
  Bulk Orders
  College Marketing
HACKER SAFE certified sites prevent over 99.9% of hacker crime.
eCampus.com blog follow eCampus.com on twitter find eCampus.com on facebook RSS Need Help? eService@ecampus.com   Copyright© 1999-2008     
.