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One of the first major tasks a first time manager will encounter is to hire a new employee into his team. This tends to be a major challenge when the front line manager is ill-prepared for this task. Part of the reason, is that many front-line managers have not given sufficient consideration as to the type of person they are looking for. High Performance Employees: How to Recruit, Motivate & Retain Your Best Performers gives the newly hired front line manager insight into why people do what they do, how to identify those people, and how to keep them motivated. Dubinsky and Skinner have uncovered 13 drivers of discretionary effort, or why employees go above and beyond what is expected of them in the job. If you are aware of these drivers, and if you use their prescription to recruit, manage and retain employees with these attributes, you can realize a company of High Performers.
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