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Operations Management for MBAs, 2nd Edition,9780471000600
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Operations Management for MBAs, 2nd Edition


Author(s): Jack R. Meredith; Scott M. Shafer
ISBN10:  0471000604
ISBN13:  9780471000600
Format:  Paperback
Pub. Date:  10/1/2001
Publisher(s): Wiley

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SummaryTable of Contents
This book contains a brief introduction to the basic concepts of operations management. It takes a more strategic, conceptual, and contemporary approach to discuss topics that MBAs are currently facing such as supply chain management, the balanced scorecard, and yield management.
The Nature of Operations
1(19)
Operations
4(7)
The Experience Economy
11(3)
Operation Activities
14(1)
Two Views of Organizations
15(5)
Business Strategy and Global Competitiveness
20(43)
Strategy Formulation
23(9)
Focus
32(5)
Strategic Frameworks
37(4)
Global Competitiveness
41(6)
Cost and the Role of Productivity
47(3)
Responsiveness: Customization, Response Time, and Quality
50(13)
Quality Management
63(36)
Quality Management Perspectives
66(14)
Process Capability
80(4)
Statistical Quality Control
84(15)
Product/Service Design
99(35)
Three Stages in Output Selection and Design
102(3)
The Selection Stage
105(9)
The Product/Service Design Stage
114(12)
Commercialization
126(1)
Disruptive Technologies
127(7)
Transformation System Design
134(45)
Forms of Transformation Systems
138(22)
Selection of a Transformation System
160(4)
New Transformation Technologies and Reengineering
164(15)
Capacity and Location Planning
179(50)
Forecasting Purposes and Methods
183(3)
Long-term Capacity/Location Planning
186(15)
Short-term Capacity Planning
201(28)
Schedule Management
229(27)
The Sequence of Scheduling Activities
232(6)
Aggregate Planning
238(4)
Master Scheduling
242(4)
Scheduling Services
246(10)
Supply Chain Management
256(25)
Defining Supply Chain Management
259(1)
Strategic Advantages of Supply Chain Management
260(1)
Supply Chain Elements
261(13)
Role of Information Technology
274(7)
The Beer Game
281(4)
Inventory Management
285(23)
General Considerations
287(9)
Priorities for Inventory Management: The ABC Concept
296(3)
The Economic Order Quantity (EOQ)
299(9)
Material Requirements Planning
308(25)
MRP for Dependent Demand
310(12)
MRP Extensions
322(11)
Just-in-Time Systems
333(25)
History and Philosophy of Just-in-Time
336(1)
Traditional Systems Compared with Just-in-Time
337(14)
JIT: Benefits, Problems, and Service Applications
351(7)
Project Management
358(41)
Planning the Project
363(4)
Scheduling the Project: PERT and CPM
367(16)
Controlling the Project: Cost and Performance
383(3)
Goldratt's Critical Chain
386(13)
Appendix A 399(2)
Index 401

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