| Acknowledgments |
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xi | |
| Introduction |
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xiii | |
| Part I: Fundamentals of Writing Copy for the Web |
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1 | (94) |
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3 | (24) |
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On- or Offline, People Are People |
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5 | (5) |
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But Print and the Internet Are Not the Same |
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10 | (7) |
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Will the Internet Make Print Obsolete? |
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17 | (3) |
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Content as a Marketing Tool |
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20 | (3) |
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23 | (2) |
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25 | (2) |
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Fundamentals of Persuasive Online Copy |
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27 | (22) |
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28 | (3) |
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31 | (1) |
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32 | (2) |
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Differentiate Yourself from the Competition |
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34 | (1) |
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35 | (2) |
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37 | (3) |
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40 | (6) |
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Close with a Call to Action |
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46 | (1) |
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Give the Reader a Reason to Act Now |
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46 | (3) |
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Adapting Existing Print Copy to the Web |
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49 | (20) |
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Do a Gross Edit of the Document |
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50 | (1) |
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Scan into an Electronic File |
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51 | (1) |
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Update the Technical Content and Check for Accuracy |
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51 | (1) |
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Reduce the Promotional Content and Tone |
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52 | (1) |
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Increase the Informational Content and Tone |
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53 | (1) |
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Place Strategic Hyperlinks Where Useful |
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54 | (2) |
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Insert Dynamic Headlines and Subheads |
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56 | (1) |
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Do a Fine Edit to Tighten and Strengthen the Text |
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56 | (1) |
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57 | (1) |
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Post the Document on the Website |
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58 | (1) |
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59 | (1) |
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Making Your Online Documents More Persuasive with AIDA |
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59 | (3) |
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Critiquing Online Documents |
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62 | (2) |
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Reaching the Non-U.S. Internet User |
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64 | (2) |
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Push Yourself to Do One More Edit |
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66 | (3) |
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Illustrating Your Web Copy |
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69 | (26) |
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69 | (3) |
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72 | (1) |
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73 | (1) |
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74 | (1) |
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74 | (1) |
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75 | (1) |
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75 | (1) |
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76 | (1) |
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Using Visuals to Display Relationships |
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77 | (1) |
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Organization Charts Display Hierarchy |
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77 | (1) |
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Visuals That Communicate Sequence |
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78 | (2) |
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Visuals That Represent Cause and Effect |
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80 | (2) |
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Creating Visual Metaphors |
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82 | (2) |
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Number Charts and Graphics |
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84 | (6) |
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90 | (5) |
| Part II: Web Copywriting Tasks |
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95 | (190) |
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Creating an Effective Website |
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97 | (30) |
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What's in a (Domain) Name? |
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97 | (1) |
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Choosing Your Domain Name |
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98 | (5) |
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Keep Your Site's Objective in Mind |
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103 | (4) |
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Write Copy to Fit the Buyer's Mood and Intent |
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107 | (1) |
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Account for Different Communications Styles |
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108 | (1) |
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Write What Your Prospects Want to Know |
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108 | (3) |
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Why Should Customers Buy from You and Not Your Competitors? |
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111 | (1) |
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Create a Site Map That Meets Your Marketing Objectives |
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112 | (1) |
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Eight Steps to Consider Before Writing Website Copy |
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113 | (2) |
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Pictures Versus Words Revisited |
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115 | (1) |
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Use the Word Free---A Lot |
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115 | (1) |
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116 | (2) |
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Understand the Three Cs of Web Marketing |
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118 | (4) |
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More Ideas for Your Website |
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122 | (1) |
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E-Commerce and Special Offers |
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123 | (4) |
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Home Pages and Splash Pages |
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127 | (30) |
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128 | (2) |
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130 | (4) |
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The Three Home-Page Styles: Splash, Ad, and Tabloid |
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134 | (4) |
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The Home Page Sets the Website's Tone and Style |
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138 | (1) |
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139 | (2) |
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The Elements of Style on Your Home Page and on the Web |
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141 | (13) |
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Avoid Sexist Language on Your Site |
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154 | (3) |
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157 | (32) |
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Welcome Visitors with a Guest Book |
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157 | (3) |
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Smooth Landing on Your Landing Page |
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160 | (4) |
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A Shopping Cart Helps Visitors Purchase Online |
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164 | (2) |
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166 | (4) |
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170 | (2) |
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Selling Your Wares with Product Pages |
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172 | (8) |
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Contact Pages Put You in Touch |
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180 | (1) |
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Information Pages Draw Visitors Like a Magnet |
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181 | (2) |
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All About the ``About Us'' Page |
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183 | (2) |
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Can Long Copy Work on the Web? |
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185 | (2) |
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187 | (2) |
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189 | (16) |
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190 | (2) |
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192 | (3) |
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195 | (2) |
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Writing E-Mail Marketing Messages That Sell |
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197 | (5) |
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Enhance Your E-Mail Marketing with Graphics and Animation |
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202 | (1) |
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203 | (2) |
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Advertising on the Internet: Banner and E-Zine Ads |
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205 | (22) |
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Banner Ads Versus E-Mail Marketing |
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205 | (4) |
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Nine Common Banner-Ad Mistakes to Avoid |
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209 | (2) |
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211 | (1) |
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212 | (4) |
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How to Write Headlines That Sell |
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216 | (11) |
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Electronic Newsletters: E-Zines |
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227 | (16) |
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228 | (1) |
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Building Your E-Zine Subscriber List |
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229 | (2) |
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231 | (1) |
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232 | (1) |
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233 | (2) |
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Twenty-Nine Article Ideas for Your E-Zine |
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235 | (3) |
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238 | (5) |
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243 | (22) |
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Guidelines for Writing Copy for the Internet |
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244 | (15) |
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Special Considerations for High-Tech Marketers |
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259 | (6) |
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265 | (20) |
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265 | (1) |
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In Search of... Search Engines |
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266 | (3) |
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Promote Your Website in All Your Marketing |
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269 | (2) |
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271 | (1) |
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Using Direct Mail to Drive Business-to-Business Leads to Your Website |
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271 | (6) |
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Print Ads That Drive URL Visits |
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277 | (1) |
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Match the Response Form with the Promotional Offer |
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278 | (1) |
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Make Your Website Famous with the Power of PR |
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279 | (6) |
| Resources |
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285 | (8) |
| Glossary |
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293 | (10) |
| Bibliography |
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303 | (4) |
| Index |
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307 | (12) |
| About the Author |
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319 | |