| Preface |
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ix | |
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Introduction to Computers |
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2 | (1) |
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2 | (2) |
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4 | (1) |
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4 | (1) |
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Information Processing Cycle |
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5 | (1) |
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The Components of a Computer |
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5 | (3) |
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5 | (1) |
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6 | (1) |
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6 | (1) |
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6 | (2) |
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8 | (1) |
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Why is a Computer so Powerful? |
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8 | (2) |
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8 | (1) |
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9 | (1) |
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9 | (1) |
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9 | (1) |
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9 | (1) |
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10 | (6) |
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12 | (1) |
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13 | (1) |
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14 | (2) |
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Networks and the Internet |
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16 | (3) |
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19 | (1) |
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19 | (4) |
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20 | (2) |
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22 | (1) |
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23 | (1) |
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24 | (1) |
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25 | (1) |
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26 | (1) |
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26 | (1) |
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Elements of an Information System |
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27 | (1) |
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Examples of Computer Usage |
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28 | (8) |
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29 | (2) |
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Small Office/Home Office User |
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31 | (1) |
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32 | (1) |
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33 | (2) |
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35 | (1) |
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Computer User as a Web Publisher |
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36 | (1) |
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37 | (1) |
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Career Corner - Help Desk Specialist |
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37 | (1) |
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38 | (2) |
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40 | (2) |
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42 | (1) |
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43 | (1) |
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44 | (2) |
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46 | (1) |
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47 | |
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48 | |
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The Internet and World Wide Web |
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2 | (1) |
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2 | (1) |
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3 | (1) |
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4 | (5) |
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5 | (1) |
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Connecting to the Internet |
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6 | (1) |
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How Data Travels the Internet |
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6 | (2) |
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8 | (1) |
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9 | (15) |
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9 | (2) |
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11 | (1) |
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12 | (2) |
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Searching for Information on the Web |
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14 | (2) |
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16 | (2) |
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18 | (5) |
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23 | (1) |
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24 | (2) |
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26 | (3) |
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26 | (1) |
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Analyzing and Designing the Web Site |
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26 | (2) |
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28 | (1) |
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29 | (1) |
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29 | (1) |
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29 | (8) |
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30 | (2) |
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32 | (1) |
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Newsgroups and Message Boards |
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33 | (1) |
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34 | (1) |
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35 | (1) |
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36 | (1) |
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37 | (1) |
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37 | (1) |
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Career Corner - Webmaster |
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37 | (1) |
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38 | (2) |
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40 | (2) |
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42 | (1) |
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43 | (1) |
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44 | (2) |
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46 | (1) |
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47 | |
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48 | |
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2 | (1) |
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2 | (5) |
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The Role of the System Software |
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3 | (1) |
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The Role of the User Interface |
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4 | (1) |
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Starting a Software Application |
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4 | (3) |
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7 | (3) |
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8 | (2) |
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10 | (12) |
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12 | (3) |
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15 | (3) |
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Presentation Graphics Software |
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18 | (2) |
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Personal Information Managers |
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20 | (1) |
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20 | (1) |
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Project Management Software |
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21 | (1) |
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21 | (1) |
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Graphics and Multimedia Software |
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22 | (4) |
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22 | (1) |
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Desktop Publishing Software (Professional) |
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23 | (1) |
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Paint/Image Editing Software (Professional) |
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24 | (1) |
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Video and Audio Editing Software |
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25 | (1) |
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Multimedia Authoring Software |
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25 | (1) |
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Web Page Authoring Software |
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25 | (1) |
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Software for Home, Personal, and Educational Use |
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26 | (6) |
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27 | (1) |
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Personal Finance Software |
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27 | (1) |
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28 | (1) |
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28 | (1) |
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Desktop Publishing (Personal) |
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28 | (1) |
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Paint/Image Editing Software (Personal) |
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29 | (1) |
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30 | (1) |
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Home Design/Landscaping Software |
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30 | (1) |
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Educational/Reference/Entertainment Software |
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30 | (2) |
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Software for Communications |
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32 | (1) |
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32 | (1) |
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32 | (1) |
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32 | (1) |
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32 | (1) |
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32 | (1) |
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33 | (1) |
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33 | (1) |
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33 | (3) |
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34 | (1) |
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Application Service Providers |
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35 | (1) |
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Learning Aids and Support Tools Within an Application |
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36 | (1) |
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37 | (1) |
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Career Corner - Word Processing Technician |
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37 | (1) |
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38 | (2) |
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40 | (2) |
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42 | (1) |
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43 | (1) |
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44 | (2) |
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46 | (1) |
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47 | |
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The Components of the System Unit |
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2 | (1) |
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2 | (3) |
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4 | (1) |
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5 | (8) |
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5 | (1) |
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The Arithmetic/Logic Unit |
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6 | (1) |
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7 | (1) |
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7 | (1) |
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8 | (1) |
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Comparison of Personal Computer Processors |
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9 | (2) |
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Processor Installation and Upgrades |
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11 | (1) |
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Heat Sinks and Heat Pipes |
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12 | (1) |
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13 | (1) |
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13 | (1) |
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13 | (2) |
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15 | (8) |
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16 | (3) |
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19 | (1) |
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20 | (1) |
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21 | (1) |
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21 | (1) |
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22 | (1) |
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Expansion Slots and Expansion Cards |
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23 | (2) |
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PC Cards and Flash Memory Cards |
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24 | (1) |
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25 | (4) |
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27 | (1) |
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27 | (1) |
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Universal Serial Bus Port |
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28 | (1) |
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28 | (1) |
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29 | (3) |
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31 | (1) |
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32 | (1) |
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32 | (1) |
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33 | (2) |
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35 | (1) |
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35 | (1) |
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Career Corner - Software Engineer |
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35 | (1) |
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36 | (2) |
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38 | (2) |
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40 | (1) |
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41 | (1) |
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42 | (2) |
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44 | (1) |
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45 | |
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2 | (1) |
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2 | (2) |
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4 | (1) |
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4 | (3) |
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5 | (2) |
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7 | (1) |
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7 | (3) |
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7 | (1) |
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8 | (2) |
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10 | (4) |
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10 | (1) |
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10 | (1) |
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11 | (1) |
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11 | (1) |
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12 | (1) |
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12 | (1) |
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13 | (1) |
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14 | (2) |
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16 | (1) |
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Input Devices for Handheld Computers |
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16 | (2) |
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18 | (3) |
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21 | (3) |
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22 | (1) |
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23 | (1) |
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24 | (1) |
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Scanners and Reading Devices |
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24 | (7) |
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25 | (2) |
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27 | (3) |
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Magnetic Ink Character Recognition Reader |
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30 | (1) |
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31 | (1) |
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Input Devices for Physically Challenged Users |
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31 | (1) |
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32 | (1) |
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Career Corner - Webcasting |
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33 | (1) |
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34 | (2) |
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36 | (2) |
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38 | (1) |
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39 | (1) |
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40 | (2) |
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42 | (1) |
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43 | |
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2 | (1) |
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2 | (2) |
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4 | (1) |
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4 | (8) |
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5 | (1) |
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LCD Monitors and Displays |
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5 | (3) |
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8 | (1) |
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Quality of Display Devices |
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8 | (2) |
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10 | (1) |
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11 | (1) |
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12 | (1) |
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12 | (11) |
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14 | (1) |
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15 | (1) |
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15 | (1) |
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16 | (3) |
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19 | (1) |
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20 | (1) |
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Label and Postage Printers |
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21 | (1) |
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22 | (1) |
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Plotters and Large-Format Printers |
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22 | (1) |
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23 | (1) |
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24 | (3) |
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25 | (1) |
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25 | (1) |
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26 | (1) |
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27 | (2) |
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Output Devices for Physically Challenged Users |
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29 | (2) |
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31 | (1) |
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31 | (1) |
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Career Corner - Graphics Designer/Illustrator |
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31 | (1) |
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32 | (2) |
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34 | (2) |
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36 | (1) |
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37 | (1) |
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38 | (2) |
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40 | (1) |
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41 | |
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42 | |
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2 | (1) |
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2 | (4) |
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3 | (1) |
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4 | (2) |
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6 | (3) |
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6 | (2) |
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How a Floppy Disk Stores Data |
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8 | (1) |
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9 | (1) |
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9 | (1) |
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10 | (7) |
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11 | (2) |
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13 | (1) |
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13 | (1) |
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14 | (1) |
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Maintaining Data Stored on a Disk |
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15 | (1) |
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16 | (1) |
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17 | (3) |
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20 | (2) |
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20 | (1) |
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21 | (1) |
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22 | (2) |
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24 | (2) |
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25 | (1) |
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26 | (1) |
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Enterprise Storage Systems |
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27 | (1) |
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28 | (1) |
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Miniature Mobile Storage Media |
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28 | (2) |
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29 | (1) |
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30 | (1) |
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31 | (1) |
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31 | (1) |
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Career Corner - Computer Technician |
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31 | (1) |
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32 | (2) |
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34 | (2) |
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36 | (1) |
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37 | (1) |
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38 | (2) |
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40 | (1) |
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41 | |
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Operating Systems and Utility Programs |
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2 | (1) |
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2 | (1) |
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3 | (1) |
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Operating System Functions |
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4 | (13) |
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4 | (3) |
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7 | (1) |
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8 | (2) |
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10 | (1) |
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10 | (1) |
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11 | (2) |
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13 | (1) |
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14 | (1) |
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Providing Housekeeping Services |
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14 | (1) |
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15 | (1) |
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16 | (1) |
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Types of Operating Systems |
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17 | (1) |
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Stand-Alone Operating Systems |
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17 | (5) |
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17 | (1) |
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18 | (1) |
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18 | (1) |
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18 | (1) |
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18 | (1) |
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Windows 2000 Professional |
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18 | (2) |
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Windows Millennium Edition |
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20 | (1) |
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21 | (1) |
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22 | (1) |
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Network Operating Systems |
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22 | (3) |
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22 | (1) |
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22 | (1) |
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22 | (1) |
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OS/2 Warp Server for E-business |
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23 | (1) |
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23 | (1) |
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24 | (1) |
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25 | (1) |
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Embedded Operating Systems |
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25 | (2) |
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25 | (1) |
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26 | (1) |
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26 | (1) |
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27 | (4) |
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27 | (1) |
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28 | (1) |
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28 | (1) |
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29 | (1) |
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29 | (1) |
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30 | (1) |
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30 | (1) |
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31 | (1) |
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31 | (1) |
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Career Corner - Network Administrator |
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31 | (1) |
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E-Weather E-Sports E-News |
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32 | (2) |
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34 | (2) |
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36 | (1) |
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37 | (1) |
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38 | (2) |
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40 | (1) |
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41 | |
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42 | |
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Communications and Networks |
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2 | (1) |
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2 | (1) |
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Sending and Receiving Devices |
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3 | (1) |
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4 | (7) |
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4 | (1) |
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5 | (1) |
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5 | (1) |
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6 | (1) |
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6 | (1) |
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7 | (1) |
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8 | (1) |
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8 | (1) |
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9 | (1) |
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10 | (1) |
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Global Positioning System |
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10 | (1) |
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11 | (12) |
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12 | (3) |
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15 | (1) |
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Metropolitan Area Network (MAN) |
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16 | (1) |
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16 | (2) |
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Network Communications Technologies |
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18 | (2) |
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20 | (2) |
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22 | (1) |
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23 | (2) |
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25 | (2) |
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25 | (1) |
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25 | (1) |
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26 | (1) |
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26 | (1) |
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26 | (1) |
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27 | (1) |
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Asynchronous Transfer Mode |
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27 | (1) |
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27 | (4) |
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28 | (1) |
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28 | (1) |
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29 | (1) |
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29 | (1) |
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30 | (1) |
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31 | (1) |
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Physical Transmission Media |
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32 | (2) |
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33 | (1) |
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33 | (1) |
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34 | (1) |
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Wireless Transmission Media |
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34 | (5) |
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35 | (1) |
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36 | (1) |
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37 | (1) |
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38 | (1) |
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39 | (1) |
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39 | (1) |
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Career Corner - Data Communications Analyst |
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39 | (1) |
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40 | (2) |
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42 | (2) |
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44 | (1) |
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45 | (1) |
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46 | (2) |
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48 | (1) |
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49 | |
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50 | |
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E-Commerce: A Revolution in the Way We Do Business |
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2 | (1) |
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2 | (2) |
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4 | (1) |
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E-Commerce Business Models |
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4 | (4) |
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Business-to-Consumer E-Commerce |
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4 | (2) |
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Consumer-to-Consumer E-Commerce |
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6 | (1) |
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Business-to-Business E-Commerce |
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6 | (2) |
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Business-to-Employee E-Commerce |
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8 | (1) |
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8 | (1) |
|
E-Commerce Revenue Streams |
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8 | (4) |
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The E-Retailing Market Sector |
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12 | (2) |
|
Other E-Commerce Market Sectors on the Web |
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14 | (3) |
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14 | (1) |
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14 | (1) |
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15 | (1) |
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16 | (1) |
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16 | (1) |
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17 | (8) |
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18 | (2) |
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20 | (2) |
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22 | (1) |
|
Attracting and Retaining Customers |
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22 | (2) |
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24 | (1) |
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24 | (1) |
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25 | (1) |
|
Career Corner - Web Developer |
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25 | (1) |
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26 | (2) |
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28 | (2) |
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30 | (1) |
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31 | (1) |
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32 | (2) |
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34 | (1) |
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35 | |
|
Computers and Society: Home, Work, and Ethical Issues |
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2 | (1) |
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2 | (25) |
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3 | (3) |
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6 | (3) |
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9 | (2) |
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11 | (2) |
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13 | (1) |
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14 | (2) |
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16 | (3) |
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19 | (2) |
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21 | (1) |
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22 | (2) |
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24 | (2) |
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26 | (1) |
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27 | (3) |
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27 | (1) |
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28 | (2) |
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30 | (1) |
|
A Healthy Work Environment |
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30 | (4) |
|
Computers and Health Risks |
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30 | (2) |
|
Ergonomics and Workplace Design |
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32 | (1) |
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32 | (1) |
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33 | (1) |
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34 | (3) |
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34 | (2) |
|
Intellectual Property Rights |
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36 | (1) |
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37 | (1) |
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37 | (1) |
|
Career Corner - IT Consultant |
|
|
37 | (1) |
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|
38 | (2) |
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|
40 | (2) |
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|
42 | (1) |
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43 | (1) |
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44 | (2) |
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46 | (1) |
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47 | |
|
Computers and Society: Security and Privacy |
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2 | (1) |
|
Computer Security: Risks and Safeguards |
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2 | (20) |
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2 | (3) |
|
Virus Detection and Removal |
|
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5 | (2) |
|
Unauthorized Access and Use |
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7 | (6) |
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13 | (1) |
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14 | (1) |
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15 | (3) |
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18 | (1) |
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19 | (2) |
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21 | (1) |
|
Developing a Computer Security Plan |
|
|
22 | (1) |
|
Internet and Network Security |
|
|
22 | (4) |
|
Securing Internet Transactions |
|
|
23 | (1) |
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|
24 | (1) |
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24 | (2) |
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26 | (9) |
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27 | (1) |
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28 | (3) |
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31 | (1) |
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31 | (1) |
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32 | (1) |
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33 | (1) |
|
Protecting Children from Objectionable Material |
|
|
34 | (1) |
|
|
|
35 | (1) |
|
Career Corner-Network Security Specialist |
|
|
35 | (1) |
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|
|
36 | (2) |
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|
38 | (2) |
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|
40 | (1) |
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41 | (1) |
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42 | (2) |
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44 | (1) |
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|
45 | |
|
Databases and Information Management |
|
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2 | (1) |
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2 | (2) |
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3 | (1) |
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4 | (2) |
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6 | (5) |
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6 | (1) |
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6 | (2) |
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8 | (1) |
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|
9 | (2) |
|
File Processing Versus Databases |
|
|
11 | (3) |
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11 | (1) |
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|
12 | (2) |
|
Database Management Systems |
|
|
14 | (7) |
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14 | (1) |
|
File Maintenance and Retrieval |
|
|
15 | (4) |
|
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19 | (1) |
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20 | (1) |
|
Relational, Object-Oriented, and Multidimensional Databases |
|
|
21 | (7) |
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22 | (4) |
|
Object-Oriented Databases |
|
|
26 | (1) |
|
Multidimensional Databases |
|
|
27 | (1) |
|
|
|
28 | (2) |
|
|
|
30 | (1) |
|
Role of the Database Analysts and Administrators |
|
|
30 | (1) |
|
Role of the Employee as a User |
|
|
30 | (1) |
|
Database Design Guidelines |
|
|
30 | (1) |
|
Qualities of Valuable Information |
|
|
30 | (4) |
|
How Managers Use Information |
|
|
32 | (1) |
|
|
|
32 | (2) |
|
Types of Information Systems |
|
|
34 | (7) |
|
Office Information Systems |
|
|
34 | (1) |
|
Transaction Processing Systems |
|
|
35 | (1) |
|
Management Information Systems |
|
|
36 | (1) |
|
|
|
37 | (1) |
|
|
|
38 | (2) |
|
|
|
40 | (1) |
|
Integrated Information Systems |
|
|
41 | (1) |
|
|
|
41 | (1) |
|
Career Corner - Database Management |
|
|
41 | (1) |
|
|
|
42 | (2) |
|
|
|
44 | (2) |
|
|
|
46 | (1) |
|
|
|
47 | (1) |
|
|
|
48 | (2) |
|
|
|
50 | (1) |
|
|
|
51 | |
|
Information Systems Development |
|
|
|
|
|
2 | (1) |
|
What is the System Development Life Cycle? |
|
|
2 | (8) |
|
|
|
2 | (1) |
|
Guidelines for System Development |
|
|
3 | (1) |
|
Who Participates in the System Development Life Cycle? |
|
|
4 | (1) |
|
|
|
5 | (1) |
|
|
|
6 | (1) |
|
|
|
7 | (1) |
|
Data and Information Gathering Techniques |
|
|
7 | (3) |
|
What Initiates the System Development Life Cycle? |
|
|
10 | (2) |
|
Web Lane Cafe - A Case Study |
|
|
11 | (1) |
|
|
|
12 | (1) |
|
Planning at Web Lane Cafe |
|
|
12 | (1) |
|
|
|
13 | (8) |
|
The Preliminary Investigation |
|
|
13 | (2) |
|
Analysis: Preliminary Investigation at Web Lane Cafe |
|
|
15 | (1) |
|
|
|
15 | (1) |
|
Structured Analysis and Design Tools |
|
|
15 | (4) |
|
|
|
19 | (2) |
|
Detailed Analysis at Web Lane Cafe |
|
|
21 | (1) |
|
|
|
21 | (9) |
|
Acquiring Necessary Hardware and Software |
|
|
21 | (1) |
|
Identifying Technical Specifications |
|
|
22 | (1) |
|
Soliciting Vendor Proposals |
|
|
23 | (1) |
|
Testing and Evaluating Vendor Proposals |
|
|
24 | (1) |
|
|
|
25 | (1) |
|
Design: Hardware Acquisition at Web Lane Cafe |
|
|
26 | (1) |
|
|
|
26 | (2) |
|
|
|
28 | (1) |
|
|
|
29 | (1) |
|
Quality Review Techniques |
|
|
30 | (1) |
|
Detailed Design at Web Lane Cafe |
|
|
30 | (1) |
|
|
|
30 | (2) |
|
|
|
30 | (1) |
|
Install and Test the New System |
|
|
30 | (1) |
|
|
|
30 | (1) |
|
Convert to the New System |
|
|
31 | (1) |
|
Implementation at Web Lane Cafe |
|
|
32 | (1) |
|
|
|
32 | (1) |
|
|
|
33 | (1) |
|
|
|
33 | (1) |
|
Career Corner - System Analyst |
|
|
33 | (1) |
|
|
|
34 | (2) |
|
|
|
36 | (2) |
|
|
|
38 | (1) |
|
|
|
39 | (1) |
|
|
|
40 | (2) |
|
|
|
42 | (1) |
|
|
|
43 | |
|
Program Development and Programming Languages |
|
|
|
|
|
2 | (1) |
|
What is a Computer Program? |
|
|
2 | (1) |
|
The Program Development Life Cycle |
|
|
2 | (2) |
|
What Initiates the Program Development Life Cycle? |
|
|
3 | (1) |
|
|
|
4 | (1) |
|
|
|
5 | (8) |
|
|
|
5 | (1) |
|
|
|
6 | (2) |
|
|
|
8 | (1) |
|
|
|
9 | (3) |
|
Quality Review Techniques |
|
|
12 | (1) |
|
|
|
13 | (1) |
|
|
|
13 | (2) |
|
Step 5 - Formalize Solution |
|
|
15 | (1) |
|
Step 6 - Maintain Programs |
|
|
15 | (1) |
|
Programming Languages and Program Development Tools |
|
|
16 | (1) |
|
Categories of Programming Languages |
|
|
16 | (4) |
|
Machine Languages (First-Generation Language) |
|
|
16 | (1) |
|
Assembly Languages (Second-Generation Languages) |
|
|
16 | (2) |
|
Third-Generation Languages |
|
|
18 | (1) |
|
Fourth-Generation Languages |
|
|
19 | (1) |
|
Fifth-Generation Languages |
|
|
20 | (1) |
|
Object-Oriented Program Development |
|
|
20 | (2) |
|
Object-Oriented Programming |
|
|
21 | (1) |
|
|
|
22 | (5) |
|
|
|
22 | (1) |
|
|
|
22 | (2) |
|
|
|
24 | (1) |
|
|
|
25 | (1) |
|
|
|
25 | (1) |
|
|
|
26 | (1) |
|
Other Programming Languages |
|
|
26 | (1) |
|
Program Development Tools |
|
|
27 | (4) |
|
|
|
27 | (1) |
|
|
|
28 | (1) |
|
RAD Tools: Visual Basic, Delphi, and PowerBuilder |
|
|
29 | (2) |
|
Web Page Program Development |
|
|
31 | (7) |
|
|
|
31 | (1) |
|
Scripts, Applets, Servlets, and ActiveX Controls |
|
|
32 | (2) |
|
Java, JavaScript, VBScript, and Perl |
|
|
34 | (2) |
|
|
|
36 | (1) |
|
|
|
37 | (1) |
|
Web Page Authoring Software |
|
|
38 | (1) |
|
Multimedia Program Development |
|
|
38 | (2) |
|
Toolbook, Authorware, Director, and Flash |
|
|
39 | (1) |
|
Selecting a Programming Language or Program Development Tool |
|
|
40 | (1) |
|
|
|
41 | (1) |
|
|
|
41 | (1) |
|
|
|
42 | (2) |
|
|
|
44 | (2) |
|
|
|
46 | (1) |
|
|
|
47 | (1) |
|
|
|
48 | (2) |
|
|
|
50 | (1) |
|
|
|
51 | |
|
Computer Careers and Certification |
|
|
|
|
|
2 | (1) |
|
Careers in the Computer Industry |
|
|
2 | (9) |
|
The Computer Equipment Industry |
|
|
4 | (1) |
|
The Computer Software Industry |
|
|
4 | (2) |
|
|
|
6 | (1) |
|
|
|
6 | (2) |
|
Working in an IT Department |
|
|
8 | (2) |
|
|
|
10 | (1) |
|
|
|
10 | (1) |
|
|
|
10 | (1) |
|
|
|
11 | (1) |
|
Preparing For a Career in the Computer Industry |
|
|
11 | (5) |
|
Choosing the Right Course of Study |
|
|
12 | (1) |
|
|
|
13 | (1) |
|
Planning for Career Development |
|
|
14 | (1) |
|
Professional Organizations |
|
|
14 | (1) |
|
Professional Growth and Continuing Education |
|
|
14 | (1) |
|
|
|
15 | (1) |
|
What is Computer Certification? |
|
|
16 | (1) |
|
Types of Computer Certification |
|
|
16 | (1) |
|
A Guide to Computer Certification |
|
|
17 | (7) |
|
Software Applications Certifications |
|
|
18 | (1) |
|
Operating Systems Certifications |
|
|
18 | (1) |
|
Programming Certifications |
|
|
19 | (1) |
|
|
|
20 | (1) |
|
Networking Certifications |
|
|
20 | (2) |
|
|
|
22 | (2) |
|
Database Systems Certifications |
|
|
24 | (1) |
|
|
|
24 | (3) |
|
Choosing a Computer Certification |
|
|
27 | (1) |
|
Preparing for Computer Certification |
|
|
28 | (1) |
|
Computer Certification Examinations |
|
|
29 | (1) |
|
Career Development After Computer Certification |
|
|
30 | (1) |
|
|
|
31 | (1) |
|
Career Corner - Computer and IT Teachers |
|
|
31 | (1) |
|
|
|
32 | (2) |
|
|
|
34 | (2) |
|
|
|
36 | (1) |
|
|
|
37 | (1) |
|
|
|
38 | (2) |
|
|
|
40 | (1) |
|
|
|
41 | |
|
|
|
42 | |
| APPENDIX Coding Schemes and Number Systems |
|
|
|
|
A.1 | |
|
|
|
1 | (1) |
|
|
|
1 | (1) |
|
|
|
2 | (1) |
|
|
|
2 | |
|
The Decimal Number System |
|
|
3 | (1) |
|
|
|
4 | (1) |
|
The Hexadecimal Number System |
|
|
4 | |
| Index |
|
1 | (27) |
| Photo Credits |
|
28 | |