| PREFACE A Historical Profile |
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8 | (8) |
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8 | (1) |
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9 | (2) |
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11 | (1) |
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12 | (2) |
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The Korean War and Its Aftermath |
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14 | (2) |
| INTRODUCTION The "Force" is With Them! |
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16 | (13) |
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19 | (1) |
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20 | (1) |
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Fighting at the Drop of a Hat |
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20 | (2) |
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The Legacy of Enforced Harmony |
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22 | (1) |
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The Clans are Alive and Well |
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23 | (1) |
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24 | (5) |
| CHAPTER ONE The Basis of Korean Etiquette and Ethics |
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29 | (14) |
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31 | (1) |
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The Perils of Using Logic |
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32 | (2) |
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The Ethics of Group Consciousness |
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34 | (1) |
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35 | (1) |
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Dealing with Sensitive Feelings |
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36 | (1) |
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Dealing with Powerful Emotions |
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37 | (1) |
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Avoiding the Appearance of Arrogance |
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38 | (1) |
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Dealing with Korean Nationalism |
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39 | (1) |
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The Western Way vs. the Korean Way |
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40 | (1) |
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40 | (2) |
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The Emotional Content of Business in Korea |
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42 | (1) |
| CHAPTER TWO The Enduring Korean Character |
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43 | (45) |
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Humanism and Benevolence in Business |
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44 | (1) |
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Defining Korean Management |
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45 | (2) |
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47 | (1) |
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48 | (1) |
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48 | (1) |
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The Battle for an Education |
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49 | (1) |
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50 | (1) |
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Dealing with Duty and Obligations |
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51 | (1) |
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52 | (1) |
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The Personal Nature of Business |
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53 | (3) |
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More Personal Elements in Korean Business |
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56 | (2) |
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58 | (1) |
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The Personal Loyalty Factor |
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59 | (1) |
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60 | (2) |
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62 | (1) |
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62 | (2) |
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64 | (1) |
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64 | (1) |
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65 | (1) |
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66 | (1) |
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67 | (1) |
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68 | (1) |
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The Communications Problem |
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69 | (3) |
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72 | (1) |
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72 | (1) |
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Class Consciousness and School Ties |
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73 | (1) |
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74 | (1) |
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The Power of Social Debts |
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75 | (1) |
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76 | (1) |
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77 | (1) |
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78 | (1) |
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79 | (1) |
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79 | (1) |
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Dealing with "Big Brother" |
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80 | (3) |
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The Guiding Hand of Government |
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83 | (1) |
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The Role of Friends in Business |
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84 | (1) |
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The Importance of Sincerity |
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85 | (1) |
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The Self-Reliant Syndrome |
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86 | (2) |
| CHAPTER THREE Korean Business Culture Today |
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88 | (73) |
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88 | (1) |
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89 | (1) |
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90 | (1) |
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91 | (1) |
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92 | (1) |
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93 | (1) |
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94 | (1) |
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95 | (1) |
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95 | (1) |
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Corporations as Military Units |
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96 | (1) |
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97 | (1) |
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98 | (1) |
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The Military Factor in Business |
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99 | (1) |
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100 | (1) |
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Appointments and Meetings |
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100 | (1) |
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101 | (1) |
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102 | (1) |
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The Dual Role of Name Cards |
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103 | (1) |
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103 | (1) |
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104 | (2) |
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106 | (1) |
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Standing Up at the Right Time |
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107 | (1) |
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108 | (2) |
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The Korean View and Use of Contracts |
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110 | (4) |
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Big Foreign Company Myopia |
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114 | (1) |
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115 | (1) |
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116 | (1) |
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Playing Games with the Books |
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117 | (1) |
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117 | (1) |
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Working for a Boss, Not a Company |
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118 | (1) |
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118 | (1) |
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Women and Male Chauvinism |
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119 | (1) |
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120 | (1) |
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121 | (1) |
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Reading Each Other's Nunchi |
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121 | (3) |
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The Role and Importance of Social Status |
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124 | (1) |
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Relationships and Connections |
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125 | (1) |
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Human Harmony in Management |
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126 | (1) |
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127 | (1) |
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The Importance of a Dignified Manner |
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128 | (1) |
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The Decision-Making System |
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129 | (3) |
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132 | (1) |
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Negotiating Do's and Don'ts |
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133 | (2) |
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The Bargaining Factor in Business |
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135 | (1) |
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136 | (1) |
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136 | (2) |
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138 | (1) |
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138 | (1) |
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139 | (3) |
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Singing Your Way to Success |
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142 | (2) |
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Having Fun in a Kisaeng House |
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144 | (1) |
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145 | (1) |
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Company Mottos and Creeds |
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146 | (1) |
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Dealing With Office Stress |
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147 | (1) |
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Advice for Foreign Managers |
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148 | (1) |
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Avoiding Cultural Backlash |
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149 | (1) |
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The Role of "Go-Betweens" |
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149 | (1) |
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150 | (1) |
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Formula for Keeping Best Workers |
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151 | (1) |
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152 | (1) |
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The Use of Collective Punishment |
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152 | (1) |
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153 | (1) |
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153 | (1) |
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Emphasis on Company Training |
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153 | (1) |
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154 | (1) |
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The Importance of the Apology |
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155 | (1) |
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The Korean Adaptation of English |
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156 | (1) |
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157 | (1) |
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Regulation by Competitors |
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158 | (1) |
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The Prime Contact for Newcomers |
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158 | (1) |
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159 | (2) |
| CHAPTER FOUR Vocabulary of the Korean Way |
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161 | (27) |
| CHAPTER FIVE Western Job Titles and Their Korean Equivalents |
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188 | (2) |
| CHAPTER SIX Korean Pronunciation Chart |
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190 | |
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