Letter-Writing Skills: James, David: 9780844200132: Book: Reference: eCampus.com

An invaluable guide to writing letters which say exactly what you want to say - & bring the desired response. Practical advice is offered on layout, style, & tone with different types of letters examined, from personal letters, to those addressed to businesses or potential employers. Paper.

Introduction

(2)

1 Before you Start

(12)

Notepaper

(1)

Handwritten and typewritten/wordprocessed letters

(1)

Laying out your letter

(1)

Starting and finishing

(1)

Drafting a letter

(2)

Punctuation

(2)

Legal implications

(4)

2 The Art of Personal Letter Writing

(28)

Letters of condolence

(2)

Letters of congratulation

(2)

Letters of thanks

(1)

Letters to neighbours

(1)

Letters of complaint

(3)

Letters concerning groups and societies

(3)

Letters of reference

(2)

Letters making holiday arrangements

(6)

Writing to friends

(5)

3 Communicating with the Authorities

(24)

To whom should you write?

(1)

Development schemes

(1)

The mail

(2)

Your local government official or MP

(1)

The police department

(1)

Schoolboards and education authorities

(3)

Doctors

(2)

The church

(1)

Off-street parking

(1)

Requests for estimates

(1)

Complaints

(3)

Insurance claims

(3)

Banking

(1)

Apologies

(1)

Children's clubs

(2)

4 Business Letters

(30)

Job applications

(3)

References

(2)

Letters of resignation

(1)

Reprimands

(1)

Dismissals

(1)

Transfers

(1)

Sales letters

(8)

Overdue payments, orders, etc.

(3)

Reporting meetings

(2)

Writing abroad

(5)

Setting up abroad

(1)

Filling in forms

(2)

5 Communicating with the Media

(10)

Letters to newspapers

(3)

Media standards

100

(7)

6 The Internet and E-mail

107

(8)

E-mail addresses

108

(1)

Using e-mail

109

(2)

Copies and mailing lists

111

(2)

Wordprocessors and e-mail editors

113

(1)

Incoming mail

113

(2)

7 Methods of Address

115

(8)

Style of address

115

(1)

Ecclesiastical titles

116

(1)

Titles derived from appointments

116

(2)

Superscriptions

118

(2)

Honours and awards

120

(3)

Index

123


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