Roadmap to the E-Factory: Beavers, Jr.; Alex N.: 9780849300998: Book: Technology: eCampus.com

(Aurbach Publications) Describes the risks and opportunities of turning a traditional manufacturing environment into an e-factory. Shows which technologies make this possible, and what is needed to compete in an e-factory environment, from e-supply chains to the role of process in the e-factory. Softcover. DLC: Computer integrated manufacturing systems.

Purpose of This Book

Foreword

xiii

Introduction to Business Cyberspace

(16)

Purpose of This Chapter

(1)

What Is e-Business?

(6)

Customers Are On-line

(2)

Suppliers Are On-line

(1)

Internal Operations Are On-line

(1)

Government Is On-line

(1)

An Enterprise Process Model

(2)

Extending the Enterprise Model into Supply Chains

(1)

What Is the e-Supply Chain?

(4)

What Is the e-Factory?

(1)

Where Is the Benefit?

(1)

Summary: e-Business Consists of e-Supply Chains and e-Factories

(1)

Trends Creating the e-Factory

(20)

Purpose of This Chapter

(1)

Collapsing Cycle Times

(3)

Innovation in Supply Chain Management

(8)

Enterprise Extension

(4)

Fission

(1)

Fusion

(1)

Collaboration

(2)

Ubiquitous Computer Technology

(1)

Mechatronics: Intelligent Machinery

(3)

Control Systems Innovation: Sensing and Responding to Reality

(2)

Cellular Manufacturing

(1)

Tribal Globalism

(1)

Summary

(2)

The Role of Technology in the e-Factory

(18)

Purpose of This Chapter

(1)

Overview of the Impact of Technology

(1)

Sensors

(2)

Connection

(3)

Actuation

(2)

Control

(3)

Systems Integration

(2)

Industry Integration

(2)

Performance Measurement

(1)

Summary

(2)

The Role of Process in the e-Factory

(24)

Purpose of This Chapter

(1)

Why Process Is Important

(2)

Internal Business Processes

(2)

The Order Fulfillment Process

(4)

Production Planning

(1)

Materials Planning

(1)

Purchasing

(1)

Inventory Management

(1)

Warehouse Management

(1)

Production Control

(1)

The Product Realization Process

(5)

Product Creation

(2)

Product Market

(1)

Product Timing

(2)

The Customer Relationship Management Process

(3)

Salesforce Management

(1)

Customer Data Management

(1)

Call Center Management

(1)

On-line Product Catalogs

(1)

Product Configuration

(1)

Order/Proposal Configuration

(1)

Order Management

(1)

Support Processes

(3)

Human Resource Management

(1)

Financial Reporting

(1)

Strategic Planning

(1)

Transaction Settlement

(1)

Field Service Business Process

(1)

External Business Processes

(3)

Voice of the Customer

(1)

Procurement

(1)

Logistics

(1)

Settlement

(1)

Returns and Repairs

(1)

Summary

(1)

Fission and Fusion in the e-Factory

(20)

Purpose of This Chapter

(1)

Current Trends

(2)

Fission in the Enterprise

(12)

Outsourcing Manufacturing

(2)

Outsourcing Maintenance

(2)

Outsourcing Logistics

(1)

Outsourcing Product Realization

(1)

Outsourcing Testing

(1)

Outsourcing Customer Relationship Management

(1)

Outsourcing Information Technology

(1)

Outsourcing Field Service

(1)

Outsourcing Human Resources

(1)

Fusion in the Supply Chain

(4)

Product Development Fusion

(1)

Purchasing Fusion

(1)

Channel Fusion

(1)

Implications of Fission and Fusion on the e-Factory Roadmap

(1)

Summary

(1)

e-Factory Technology Solution Sets

(22)

Purpose of This Chapter

(1)

Definition of a Solution Set

(1)

The Components of a Solution Set

100

(2)

Horizontal Solution Set Components

102

(10)

Customer Relationship Management

102

(3)

Supply Chain Planning

105

(2)

Electronic Procurement System

107

(3)

Supply Chain Integration

110

(1)

Logistics Management

111

(1)

Vertical Components

112

(8)

Enterprise Resources Planning Systems

112

(1)

Supply Chain Execution Systems

113

(1)

Manufacturing Execution Systems

114

(1)

Warehouse Management Systems

115

(1)

Factory Automation Systems

116

(1)

Factory Floor Control

117

(1)

Maintenance Management Systems

118

(1)

Product Data Management Systems

119

(1)

Summary

120

(1)

Visioning the e-Factory

121

(18)

Purpose of This Chapter

121

(1)

The Key Elements of an e-Factory Vision

121

(11)

Process Flow Vision

122

(4)

Process Boundary Vision

126

(4)

Control Vision

130

(1)

Technology Vision

130

(1)

Change Management Vision

131

(1)

Top-Down versus Bottom-Up Visioning

132

(1)

Customer-Driven Requirements in the Supply Chain

133

(1)

Supplier-Driven Requirements in the Supply Chain

134

(1)

Internal Process-Driven Requirements in the Supply Chain

135

(2)

Creating the Vision

137

(1)

Summary

138

(1)

An e-Factory Roadmap Methodology

139

(36)

Purpose of This Chapter

139

(1)

Introduction to the Methodology

139

(3)

Introduction to Scenarios

142

(6)

Scenario Definition Table

148

(1)

Scenario Generation Table

148

(4)

Activity based Cost Generation Table

152

(1)

Requirements Definition Table

152

(3)

Activity Definition Table

155

(1)

Object Definition Table

155

(1)

Solution Component Capabilities Table

155

(3)

Solution Set Mapping Table

158

(3)

Requirements Value Definition Table

161

(1)

Cost Value Definition Table

161

(2)

Time Value Definition Table

163

(1)

Solution Set Evaluation Table

164

(1)

Implementation Requirements Table

165

(2)

Solution Set Roadmap Table

167

(5)

Summary

172

(3)

Creating the e-Factory Roadmap

175

(18)

Purpose of This Chapter

175

(1)

Outline of the Process

175

(1)

Forming the Roadmap Team

176

(4)

Team Selection

176

(2)

Team Leadership

178

(1)

Team Empowerment

178

(1)

Agreeing to Team Goals and Metrics

179

(1)

Methodology Sign-off and Review

179

(1)

Gathering the Requirements

180

(10)

Constructing a QFD Matrix

185

(1)

List the Supply Chain Requirements

185

(1)

Generate the Technical Requirements

186

(1)

List the Market Importance for Supply Chain Requirements

186

(1)

Degree of Supply Chain Satisfaction Provided by Competitors

187

(1)

Describe the e-Factory Plan or Vision

187

(1)

List Emphasis Levels

188

(1)

Calculate the Absolute Rank

188

(1)

Calculate the Normalized Rank

188

(1)

Create Correlation Values

188

(1)

Sum the Technical Requirement Correlation and Normalize

189

(1)

List Specifications for Technical Requirements

189

(1)

Summary of QFD Benefits

189

(1)

Creating the Vision

190

(1)

Creating the Roadmap

190

(1)

Creating the Implementation Plan

191

(1)

Summary: Creating a Usable Roadmap

191

(2)

Executing the e-Factory Roadmap

193

(12)

Purpose of This Chapter

193

(1)

Making the Decision to Implement

193

(2)

Preparing the Business Processes for the Technology

195

(1)

Preparing the Employees

196

(2)

Preparing the Technology

198

(4)

Testing

202

(1)

Beyond Implementation: Continuous Improvement

203

(1)

Summary

204

(1)

Final Comments and Looking Forward

205

(18)

Purpose of This Chapter

205

(1)

Evolving Best Practices in the e-Factory

205

(8)

Best Practices in the Product Realization Process (PRP)

206

(3)

Best Practices in Order Fulfillment Business Processes

209

(1)

Best Practices in Customer Relationship Management Business Processes

210

(1)

Best Practices in Supply Chain Management Business Processes

210

(1)

Best Practices in Support Processes

211

(1)

Best Practices in Field Service Processes

212

(1)

Best Practices in Technology

212

(1)

What's after B-to-B and the Impact on the e-Factory

213

(9)

e-Collaboration

213

(2)

e-Negotiation

215

(1)

P-to-P

215

(1)

Adaptive Supply Chains

216

(1)

e-Markets

217

(1)

m-Commerce

218

(1)

Aggregators

219

(1)

Cyber Darwinism

220

(2)

Summary

222

(1)

Appendix Solution Set Component Lists

223

(10)

Call Center Management Systems

223

(1)

Computerized Maintenance Management Software

223

(2)

Customer Relationship Management Systems

225

(1)

Electronic Procurement Systems

225

(1)

Enterprise Resource Planning Systems

226

(1)

Factory Automation Systems

226

(1)

Factory Floor Control Systems

227

(1)

Logistics Management Systems

228

(1)

Manufacturing Execution Systems

228

(1)

Product Data Management Systems

229

(1)

Sales Force Automation Systems

230

(1)

Supply Chain Execution Systems

230

(1)

Supply Chain Integration Software

230

(1)

Supply Chain Planning Companies

230

(1)

Warehouse Management Systems

231

(2)

About the Author

233

(2)

Index

235


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