| Introduction |
|
1 | (2) |
|
Awards and enterprise agreements |
|
|
3 | (3) |
|
|
|
3 | (2) |
|
What is an enterprise agreement? |
|
|
5 | (1) |
|
Australian Workplace Agreements (AWAs) |
|
|
6 | (1) |
|
The Workplace Relations Act |
|
|
6 | (3) |
|
|
|
6 | (1) |
|
|
|
7 | (2) |
|
How State industrial relations works |
|
|
9 | (1) |
|
|
|
10 | (2) |
|
|
|
10 | (1) |
|
|
|
11 | (1) |
|
|
|
12 | (1) |
|
Equal Employment Opportunity |
|
|
13 | (3) |
|
What is affirmative action? |
|
|
13 | (1) |
|
What can employees do if harassed? |
|
|
14 | (1) |
|
What if conciliation does not work |
|
|
15 | (1) |
|
|
|
16 | (1) |
|
|
|
17 | (8) |
|
|
|
17 | (3) |
|
Is discrimination OK sometimes? |
|
|
20 | (1) |
|
|
|
21 | (1) |
|
When is an act not harassment? |
|
|
22 | (1) |
|
When is an employer legally responsible |
|
|
23 | (1) |
|
|
|
23 | (2) |
|
|
|
25 | (5) |
|
How will the complaint be handled? |
|
|
26 | (1) |
|
How are complaints settled |
|
|
26 | (1) |
|
How can harassment and discrimination be prevented? |
|
|
27 | (1) |
|
How can employers achieve a non-discriminatory workplace? |
|
|
28 | (1) |
|
Why it is good business to follow anti-discrimination laws |
|
|
28 | (2) |
|
|
|
30 | (3) |
|
|
|
30 | (1) |
|
|
|
31 | (1) |
|
Impact on workplace productivity |
|
|
31 | (1) |
|
Dealing with bullying in the workplace |
|
|
32 | (1) |
|
Eliminating bullying at work |
|
|
32 | (1) |
|
|
|
33 | (1) |
|
|
|
34 | (1) |
|
|
|
35 | (1) |
|
|
|
36 | (3) |
|
Unpredicted staff shortages |
|
|
36 | (1) |
|
|
|
36 | (1) |
|
|
|
37 | (1) |
|
|
|
37 | (1) |
|
Technical and computer experts |
|
|
38 | (1) |
|
|
|
39 | (1) |
|
Unpredicted customer demand |
|
|
40 | (2) |
|
|
|
42 | (2) |
|
|
|
44 | (1) |
|
Accidents and emergencies |
|
|
45 | (5) |
|
|
|
45 | (1) |
|
|
|
46 | (1) |
|
|
|
47 | (1) |
|
|
|
48 | (1) |
|
|
|
48 | (1) |
|
|
|
49 | (1) |
|
|
|
50 | (1) |
|
Occupational Health and Safety |
|
|
51 | (9) |
|
|
|
51 | (1) |
|
|
|
52 | (1) |
|
|
|
53 | (1) |
|
|
|
53 | (1) |
|
|
|
54 | (1) |
|
|
|
54 | (1) |
|
|
|
55 | (1) |
|
|
|
55 | (1) |
|
|
|
56 | (1) |
|
|
|
56 | (1) |
|
|
|
57 | (1) |
|
|
|
58 | (1) |
|
Who should be on OH&S committees |
|
|
59 | (1) |
|
What does an OH&S committee do |
|
|
59 | (1) |
|
|
|
60 | (1) |
|
|
|
61 | (3) |
|
|
|
61 | (1) |
|
What are the health effects? |
|
|
61 | (1) |
|
What should be in a non-smoking policy? |
|
|
62 | (1) |
|
Developing a successful non-smoking policy |
|
|
62 | (2) |
|
|
|
64 | (1) |
|
|
|
65 | (4) |
|
Why should employers have a drugs and alcohol policy? |
|
|
65 | (1) |
|
Telling if an employee has a drug or alcohol problem |
|
|
66 | (1) |
|
|
|
66 | (1) |
|
Signs of drug and alcohol abuse |
|
|
67 | (1) |
|
What can an employee do to help? |
|
|
67 | (1) |
|
What should be in a drugs and alcohol policy? |
|
|
68 | (1) |
|
|
|
69 | (1) |
|
|
|
70 | (11) |
|
Government workers compensation authorities |
|
|
71 | (1) |
|
|
|
71 | (1) |
|
When can an employee claim compensation? |
|
|
72 | (1) |
|
What benefits can an injured employee claim? |
|
|
72 | (3) |
|
|
|
75 | (1) |
|
|
|
75 | (1) |
|
|
|
76 | (1) |
|
Payment for permanent injuries |
|
|
76 | (1) |
|
|
|
76 | (1) |
|
Payment when an employee dies |
|
|
77 | (1) |
|
|
|
77 | (1) |
|
How should injured employees claim? |
|
|
77 | (1) |
|
What does the insurance company do? |
|
|
78 | (1) |
|
What happens while the injured employee waits for a decision? |
|
|
78 | (1) |
|
What happens if the claim is rejected? |
|
|
78 | (1) |
|
What if there is an unresolved dispute over the claim? |
|
|
79 | (1) |
|
What must an employer do regarding a compensation claim |
|
|
79 | (1) |
|
What are an employees responsibilities? |
|
|
80 | (1) |
|
|
|
81 | (1) |
|
|
|
82 | (3) |
|
Do injured employees have to be re-employed? |
|
|
82 | (1) |
|
The return to work process |
|
|
83 | (1) |
|
The role of rehabilitation professionals |
|
|
84 | (1) |
|
Who can refer an employee for rehabilitation |
|
|
84 | (1) |
|
|
|
85 | (1) |
|
|
|
86 | (11) |
|
|
|
86 | (1) |
|
Do casuals get annual leave? |
|
|
86 | (1) |
|
When are employees entitled to annual leave? |
|
|
86 | (1) |
|
|
|
87 | (1) |
|
Do employees have to take their leave all at once? |
|
|
87 | (1) |
|
|
|
87 | (1) |
|
What is the rate of pay while on leave? |
|
|
87 | (1) |
|
What happens to annual leave upon resignation? |
|
|
88 | (1) |
|
What happens to leave if the employer sells the business? |
|
|
88 | (1) |
|
Can employees take the money instead? |
|
|
88 | (1) |
|
What if a public holiday occurs during leave? |
|
|
89 | (1) |
|
What are employers responsibilities regarding leave |
|
|
89 | (1) |
|
|
|
89 | (1) |
|
What if the employer's business changes hands? |
|
|
90 | (1) |
|
How is long service leave paid? |
|
|
91 | (1) |
|
Can employees take the money and not the leave? |
|
|
91 | (1) |
|
When can employees take long service leave? |
|
|
91 | (1) |
|
What happens if a public holiday occurs during long service leave? |
|
|
92 | (1) |
|
|
|
92 | (1) |
|
Who is eligible for parental leave? |
|
|
92 | (1) |
|
How much parental leave can employees get? |
|
|
93 | (1) |
|
What if the workplace is dangerous for pregnant women? |
|
|
93 | (1) |
|
Does an employee have the right to return to his/her job? |
|
|
94 | (1) |
|
Can an employee be dismissed while on parental leave? |
|
|
94 | (1) |
|
Can the employer hire a replacement worker? |
|
|
94 | (1) |
|
|
|
95 | (1) |
|
How much leave can an employee take? |
|
|
95 | (1) |
|
What proof does an employer need for carer's leave? |
|
|
95 | (1) |
|
Can an employee use leave for other family responsibilities? |
|
|
96 | (1) |
|
|
|
96 | (1) |
|
|
|
96 | (1) |
|
|
|
97 | (1) |
|
|
|
98 | (2) |
|
How does superannuation work? |
|
|
99 | (1) |
|
|
|
100 | (1) |
|
Quality assurance programs |
|
|
101 | (2) |
|
|
|
101 | (1) |
|
``Just in time'' training |
|
|
102 | (1) |
|
|
|
103 | (1) |
|
|
|
104 | (4) |
|
|
|
104 | (1) |
|
|
|
105 | (1) |
|
|
|
106 | (1) |
|
Open Policies with Employees |
|
|
107 | (1) |
|
|
|
108 | (1) |
|
|
|
109 | (3) |
|
Counselling and disciplinary procedures |
|
|
110 | (1) |
|
What if counselling doesn't resolve the problem? |
|
|
110 | (2) |
|
|
|
112 | (1) |
|
Codes of conduct in the workplace |
|
|
113 | (3) |
|
Punishment must fit the circumstances |
|
|
113 | (1) |
|
All employees must be treated the same |
|
|
114 | (1) |
|
|
|
115 | (1) |
|
|
|
116 | (1) |
| Conclusion |
|
117 | |
Shopping Cart
