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Employee Surveys That Make a Difference: Using Customized Feedback Tools to Transform Your Organization,9781890009434
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Employee Surveys That Make a Difference: Using Customized Feedback Tools to Transform Your Organization


Author(s): Folkman, Joe
ISBN10:  1890009431
ISBN13:  9781890009434
Format:  Hardcover
Pub. Date:  6/1/1999
Publisher(s): Bookworld Services

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Table of Contents
Foreword 9(4)
Introduction 13(16)
Chapter 1: Designing Surveys for Strategic Alignment and Competitive Advantage
29(16)
Chapter 2: Three Approaches to Surveys
45(20)
Chapter 3: The Right Time for an Employee Survey
65(8)
Chapter 4: Tradeoffs in Survey Methods
73(32)
Chapter 5: The Steering Committee: Key to Success
105(12)
Chapter 6: The Survey Process
117(46)
Chapter 7: Trends in Employee Survey Data
163(24)
Chapter 8: Root-Cause Analysis
187(30)
Chapter 9: Creating Change in Organizations
217(38)
Chapter 10: Leading Change
255(14)
Appendix: The Readiness for Change Profile 269

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