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Since the first edition in 1973, Bridges Not Walls has examined the power and promise of interpersonal communication in intimate relationships, families, communities, and cultures. The text presents a broad range of scholarly and popular articles drawn from several disciplines, including communication, psychology, and philosophy, all chosen for their understandability and practical applicability. Within these readings are thought-provoking discussions of interpersonal contact, identity-management, verbal and nonverbal cues, perception, listening, assertiveness and self-disclosure, family communication, intimacy and social support, defensiveness and hurtful communication, conflict management, culture, and dialogue. Together, the readings emphasize the social and relational elements of human communication, the overlapping influence of verbal and nonverbal cues, the prominence of culture, and the close connection between quality of communication and quality of life.
Table of Contents
Part One: FOUNDATIONS OF INTERPERSONAL COMMUNICATION
Chapter 1 Introduction to the Editor and to This Book
Chapter 2 Communication and Interpersonal Communication
John Stewart: Communicating and Interpersonal Communicating
Malcolm Parks: Personal Relationships and Health
Susan Scott: Fierce Conversations
Abdul K. Sinno, Rafic Sinno, and John Stewart: Social
Media: Where Interpersonal Communication Meets Mass Communication
Chapter 3 Communication Building Identities
John Stewart, Karen E. Zediker, and Saskia Witteborn: Constructing Identities
Steve Duck and David T. McMahan: Self and Identity: Transacting a Self in Interaction with Others
Douglas Stone, Bruce Patton, and Sheila Heen: Identity and Difficult Conversations
Chapter 4 Verbal and Nonverbal Contact
John Stewart and Carole Logan: Verbal and Nonverbal Dimensions of Talk
Steve Duck and David T. McMahan: Talk and Interpersonal Relationships
John Stewart: Two of the Most Important Words
Ben Finzel: Say What? Eight Words and Phrases to Avoid in LGBT Communication
Steve Duck and David T. McMahan: What Are the Functions of Nonverbal Communication?
Part Two: MAKING MEANING TOGETHER
Chapter 5 Inhaling: Perceiving and Listening
John Stewart, Karen E. Zediker, and Saskia Witteborn: Inhaling: Perception
Julia T. Wood: Its Only Skin Deep: Stereotyping and Totalizing Others
Rebecca Z. Shafir: Mindful Listening
John Stewart, Karen E. Zediker, and Saskia Witteborn: Empathic and Dialogic Listening
Chapter 6 Exhaling: Expressing and Disclosing
David W. Johnson: Being Open with and to Other People
Douglas Stone, Bruce Patton and Sheila Heen: Expression: Speak for Yourself with Clarity and Power
Part Three: RELATIONSHIPS
Chapter 7 Communicating with Family and Friends
Julia T. Wood: What's a Family, Anyway?
Deborah Tannen: Separating Messages from Metamessages in Family Talk
Steve Duck: Our Friends, Ourselves
William Paul Young: Relationships and Power
Chapter 8 Communicating with Intimate Partners
Laura K. Guerrero, Peter A. Andersen, and Walid A. Afifi, Communicating Closeness: Intimacy, Affection, and Social Support
Malcolm R. Parks: Gender and Ethnic Similarities and Differences in Relational Development
Lawrence A. Kurdek: What Do We Know About Gay and Lesbian Couples?
Erik Qualman: Word of Mouth Goes World of Mouth
Part Four: BRIDGES NOT WALLS
Chapter 9 Coping with Communication Walls
John Stewart, Karen E. Zediker, and Saskia Witteborn: Deception, Betrayal, and Aggression
Anita L. Vangelisti: Messages That Hurt
Jack R. Gibb: Defensive Communication
William W. Wilmot and Joyce L. Hocker: Power: The Structure of Conflict
Charles J. Wigley III: Verbal Aggression Interventions: What Should Be Done?
Chapter 10 Conflict: Turning Walls into Bridges
Joseph P. Folger, Marshall Scott Poole, and Randall K. Stutman: Conflict and Interaction
William W. Wilmot: Communication Spirals, Paradoxes, and Conundrums
Steve Duck: Handling the Break-Up of Relationships
Susan M. Campbell: I Hear You and I Have a Different Perspective
Hugh and Gayle Prather: How to Resolve Issues Unmemorably
Chapter 11 Bridging Cultural Differences
Geert Hofstede and Gert Jan Hofstede: The Individual and the Collective in Society
David W. Johnson: Building Relationships with Diverse Others
David A. Anderson: From Racism to Gracism
Dawn O. Braithwaite and Charles A. Braithwaite: “Which Is My Good Leg?” Cultural Communication of Persons with Disabilities
Karen E. Zediker and John Stewart: Dialogue's Basic Tension
Maggie Herzig and Laura Chasin: Fostering Dialogue Across Divides
Jonathan Sacks: Turning Enemies into Friends
Martin Buber: Elements of the Interhuman