Building Cross-Cultural Competence : How to Create Wealth from Conflicting Values

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  • Format: Trade Book
  • Copyright: 2000-10-11
  • Publisher: Yale University Press

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Focuses on the dilemmas of managers striving for cross-cultural competence in the global work environment. Based on 14 years of research comparing American cultural values to those of forty other nations, with humor, cartoons, and a full array of examples. DLC: International business enterprises--Management.

Author Biography

Charles M. Hampden-Turner is senior research associate at the Judge Institute of Management Studies, Cambridge University.

Table of Contents

Acknowledgments ix
Introduction 1(12)
Universalism-Particularism: The Dilemma
Reconciling Universalism and Particularism: Stories and Cases
Individualism-Communitarianism: The Dilemma
Reconciling Individualism and communitarianism: Stories and Cases
Specificity-Diffuseness: The Dilemma
Reconciling Specificity with Diffuseness: Stories and Cases
Achieved-Ascribed Status: The Dilemma
Reconciling Achieved with Ascribed Status: Stories and Cases
Inner Direction Versus Outer Direction: The Dilemma
Reconciling Inner and Outer Direction: Stories and Cases
Sequential and Synchronous Time: The Dilemma
Reconciling Sequential with Synchronous Time: Stories and Cases
Appendix I Dilemma Theory and Its Origins 345(4)
Appendix 2 Exercises in Reconciliation 349(4)
Appendix 3 Measuring Transcultural Competence: Old and New Questionnaires 353(6)
Appendix 4 The space Between Dimensions 359(6)
Bibliography 365(12)
Filmography 377(2)
Index 379

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