Building Cross-Cultural Competence : How to Create Wealth from Conflicting Values

by Charles M. Hampden-Turner and Fons Trompenaars; Illustrations by David Lewis

• ISBN13: 9780300084979
• ISBN10: 0300084978
• Format: Trade Book
• Copyright: 2000-10-11
• Publisher: Yale University Press

Summary

Focuses on the dilemmas of managers striving for cross-cultural competence in the global work environment. Based on 14 years of research comparing American cultural values to those of forty other nations, with humor, cartoons, and a full array of examples. DLC: International business enterprises--Management.

Author Biography

Charles M. Hampden-Turner is senior research associate at the Judge Institute of Management Studies, Cambridge University.

Table of Contents

Acknowledgments	ix
Introduction	1	(12)
Universalism-Particularism: The Dilemma	13	(20)
Reconciling Universalism and Particularism: Stories and Cases	33	(35)
Individualism-Communitarianism: The Dilemma	68	(30)
Reconciling Individualism and communitarianism: Stories and Cases	98	(25)
Specificity-Diffuseness: The Dilemma	123	(36)
Reconciling Specificity with Diffuseness: Stories and Cases	159	(30)
Achieved-Ascribed Status: The Dilemma	189	(20)
Reconciling Achieved with Ascribed Status: Stories and Cases	209	(25)
Inner Direction Versus Outer Direction: The Dilemma	234	(33)
Reconciling Inner and Outer Direction: Stories and Cases	267	(28)
Sequential and Synchronous Time: The Dilemma	295	(25)
Reconciling Sequential with Synchronous Time: Stories and Cases	320	(25)
Appendix I Dilemma Theory and Its Origins	345	(4)
Appendix 2 Exercises in Reconciliation	349	(4)
Appendix 3 Measuring Transcultural Competence: Old and New Questionnaires	353	(6)
Appendix 4 The space Between Dimensions	359	(6)
Bibliography	365	(12)
Filmography	377	(2)
Index	379