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Questions About This Book?
Why should I rent this book?
Renting is easy, fast, and cheap! Renting from eCampus.com can save you hundreds of dollars compared to the cost of new or used books each semester. At the end of the semester, simply ship the book back to us with a free UPS shipping label! No need to worry about selling it back.
How do rental returns work?
Returning books is as easy as possible. As your rental due date approaches, we will email you several courtesy reminders. When you are ready to return, you can print a free UPS shipping label from our website at any time. Then, just return the book to your UPS driver or any staffed UPS location. You can even use the same box we shipped it in!
What version or edition is this?
This is the 1st edition with a publication date of 7/19/2007.
What is included with this book?
- The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.
- The Rental copy of this book is not guaranteed to include any supplemental materials. You may receive a brand new copy, but typically, only the book itself.
This engaging, interactive book is best suited for any course that emphasizes cultural awareness and understanding, human interaction and cultural communication among diverse populations (i.e. business management, customer service, health care, human service), and the development of specific skills necessary to relate to others effectively (i.e. global consciousness, teamwork, conflict management, shifting perspectives). The focus of the courses this book best suits range from general (i.e. cultural diversity, human relations, freshman seminar/orientation, counseling, communications, sociology, psychology, business, health and human services, theology, education, management) to more specific (hospitality management, racial and ethnic relations, customer service, culturally competent health care, managing diversity, teaching diverse populations). BUilding CQ has been used successfully in workforce training programs, faculty and staff development activities and programs, and "mini-courses" or workshops dealing with professional development. Because of its readability and self-directed learning approach, ideal for online courses.
Dr. Richard Bucher is a Professor of Sociology at Baltimore City Community College (BCCC). He has been nationally recognized for his teaching excellence and teaches a variety of courses, including Introductory Sociology, Cultural Diversity in the Workplace, and Race and Ethnic Relations. The Carnegie Foundation for the Advancement of Teaching and the Council for Advancement and Support of Education recently honored him for teaching excellence. He served as the first Director of BCCC's Institute for Intercultural Understanding (IIU). Under his leadership, the IIU gained national recognition as an innovative diversity education program. Dr. Bucher received his Ph.D. in Sociology from Howard University, with a concentration in race and ethnic relations. He is also the author of Diversity Consciousness 3rd edition (Prentice Hall, 2010). We encourage you to visit his website at http://www.buildingcq.com and this Blog on the subject of diversity consciousness/cultural intelligence at www.diversityconsciousness.com/blog The author driven Blog is for faculty and educators who want to learn more about diversity and how it impacts their institutions, their communities, and their teaching.
Table of Contents
|Cultural Intelligence (CQ)|
|An Overview CQ Megaskill|
|Understanding My Cultural Identity CQ Megaskill|
|Checking Cultural Lenses CQ Megaskill|
|Global Consciousness CQ Megaskill|
|Shifting Perspectives CQ Megaskill|
|Intercultural Communication CQ Megaskill|
|Managing Cross-Cultural Conflict CQ Megaskill|
|Multicultural Teaming CQ Megaskill|
|Managing Bias CQ Megaskill|
|Understanding the Dynamics of Power|
|Table of Contents provided by Publisher. All Rights Reserved.|