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Ann Rhoades is President of People Ink, which helps companies build values-based corporate cultures using the Values Blueprint principles, and CEO of CareLeaders, LLC. She was one of the five founding executives of JetBlue Airways, Chief People Officer for Southwest Airlines, and Executive Vice President of Team Services at Doubletree and Promus Hotel Corporations. Today, she continues to serve on the JetBlue Board of Directors, as well as on the boards of P.F. Chang's China Bistro; HireVue, Inc.; Anderson School of Business at the University of New Mexico; ACCION New Mexico - Arizona - Colorado; and is board chair of Safer New Mexico Now. She lives in Albuquerque, New Mexico.?
Nancy Shepherdson is a freelance journalist who has written more than 500 articles and five books over the past twenty years.
|Introduction: Launching a Culture Change the Right Way||p. ix|
|Is a Values-Based Culture Worth the Effort?||p. 1|
|So How's That Working ôFor You?ö: Uncover Your Company's True Values||p. 17|
|Craft Your Values Blueprint: The Foundation of Everything||p. 33|
|Fill Your Company With a Players: A Values-Based Way to Hire||p. 51|
|Let Your Employees Impress You: Implement a Value-Centered Metrics System||p. 71|
|Reward Culture Change: Values as a Competitive Advantage||p. 91|
|Astonish Your Employees: Inspire Culture Change from the C-Suite||p. 111|
|Reinforce Your Values Culture: Be Excessive about Communication||p. 129|
|Continuous Discipline: Create a Plan for Culture Maintenance||p. 151|
|Leader's Toolbox||p. 169|
|About the Authors||p. 219|
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