More New and Used
from Private Sellers
Only one copy
in stock at this price.
In Stock Usually Ships in 24 Hours.
Questions About This Book?
Why should I rent this book?
Renting is easy, fast, and cheap! Renting from eCampus.com can save you hundreds of dollars compared to the cost of new or used books each semester. At the end of the semester, simply ship the book back to us with a free UPS shipping label! No need to worry about selling it back.
How do rental returns work?
Returning books is as easy as possible. As your rental due date approaches, we will email you several courtesy reminders. When you are ready to return, you can print a free UPS shipping label from our website at any time. Then, just return the book to your UPS driver or any staffed UPS location. You can even use the same box we shipped it in!
What version or edition is this?
This is the 8th edition with a publication date of 10/22/2007.
What is included with this book?
- The Used copy of this book is not guaranteed to inclue any supplemental materials. Typically, only the book itself is included.
- The Rental copy of this book is not guaranteed to include any supplemental materials. You may receive a brand new copy, but typically, only the book itself.
This Eighth Edition of Business and Administrative Communication by Donna Kienzler and Kitty Locker is a true leader in the business communications field. Beyond covering the broad scope of topics in both oral and written business communication, Lockers text uses a student-friendly writing style and strong design element to hold student attention. Real-world examples and real business applications underscore the relevance and importance of the material presented in the classroom and to the students careers.Kitty Lockers text also conveys the best possible advice to students through its research base; the authors reputation as a contributor to this field of study lends an even greater element of teachability and relevance to this market-leading title. Locker continues to lead the pack with innovative technology offerings InSites, Grademax, Manager's Hotseat for Business Communication round out the learning experience with Business and Administrative Communication.
Table of Contents
|The Building Blocks of Effective Messages|
|Business Communication, Management, and Success|
|Adapting Your Message to Your Audience|
|Making Your Writing Easy to Read|
|Planning, Composing, and Revising|
|Designing Documents, Data Displays, and Visuals|
|Job Application Letters|
|Job Interviews, Follow-Up Messages, Job Offers, and First Jobs|
|Basic Business Messages|
|Informative and Positive Messages|
|Persuasive and Sales Messages|
|Communicating across Cultures|
|Working and Writing in Groups|
|Planning, Proposing, and Researching Reports|
|Analyzing Information and Writing Reports|
|Making Oral Presentations|
|Formats for Letters, Memos, and E-Mail Messages|
|Writing Correctly C Video Cases to Accompany Manager’s Hot Seat DVD|
|Table of Contents provided by Publisher. All Rights Reserved.|