CART

(0) items

Business Communication: Process and Product,9780324007664
This item qualifies for
FREE SHIPPING!

FREE SHIPPING OVER $59!

Your order must be $59 or more, you must select US Postal Service Shipping as your shipping preference, and the "Group my items into as few shipments as possible" option when you place your order.

Bulk sales, PO's, Marketplace Items, eBooks, Apparel, and DVDs not included.

Business Communication: Process and Product

by
Edition:
3rd
ISBN13:

9780324007664

ISBN10:
0324007663
Format:
Hardcover
Pub. Date:
7/1/1999
Publisher(s):
SOUTH-WESTERN PUBLISHING CO
List Price: $170.95
More New and Used
from Private Sellers
Starting at $0.99
See Prices

Rent Textbook

We're Sorry
Sold Out

Used Textbook

We're Sorry
Sold Out

eTextbook

We're Sorry
Not Available

New Textbook

We're Sorry
Sold Out

Related Products


  • Business Communication
    Business Communication
  • Business Communication : Process and Product
    Business Communication : Process and Product
  • Business Communication Process and Product (with InfoTrac)
    Business Communication Process and Product (with InfoTrac)
  • Business Communication Process and Product (with meguffey.com Printed Access Card)
    Business Communication Process and Product (with meguffey.com Printed Access Card)
  • Business Communication: Process & Product PKG
    Business Communication: Process & Product PKG
  • Business Communication: Process and Product, 7th Edition
    Business Communication: Process and Product, 7th Edition




Summary

BUSINESS COMMUNICATION: PROCESS AND PRODUCT is a time-tested, Web-supported, teaching/learning/testing system that delivers comprehensive resources. The text uses the 3-x-3 writing process to guide the user in writing effectively. Accurate, detailed model documents provide numerous examples for learners to emulate, and abundant activities and cases develop skills. The variety and depth of resources in both print and electronic media are unmatched by any competitor. Mary Ellen Guffey leads the market in providing instructors with timely, innovative, and continuously refreshed teaching tips and support through her Web sites, monthly newsletters, and conference presentations.

Table of Contents

UNIT 1 Communication Foundations 1(98)
CHAPTER 1 COMMUNICATING AT WORK
2(34)
CHAPTER 2 COMMUNICATING IN TEAMS: LISTENING, NONVERBAL COMMUNICATION, COLLABORATION, AND MEETING SKILLS
36(31)
CHAPTER 3 COMMUNICATING ACROSS CULTURES
67(32)
UNIT 2 The Writing Process 99(76)
CHAPTER 4 PREPARING TO WRITE BUSINESS MESSAGES
100(25)
CHAPTER 5 ORGANIZING AND WRITING BUSINESS MESSAGES
125(26)
CHAPTER 6 REVISING BUSINESS MESSAGES
151(24)
UNIT 3 Business Correspondence 175(144)
CHAPTER 7 ROUTINE LETTERS AND GOODWILL MESSAGES
176(41)
CHAPTER 8 ROUTINE MEMOS AND E-MAIL MESSAGES
217(31)
CHAPTER 9 PERSUASIVE AND SALES MESSAGES
248(35)
CHAPTER 10 NEGATIVE MESSAGES
283(36)
UNIT 4 Reports and Proposals 319(140)
CHAPTER 11 REPORT PLANNING AND RESEARCH
320(39)
CHAPTER 12 REPORT ORGANIZATION AND PRESENTATION
359(29)
CHAPTER 13 TYPICAL BUSINESS REPORTS
388(29)
CHAPTER 14 PROPOSALS AND FORMAL REPORTS
417(42)
UNIT 5 Reports and Proposals 459
CHAPTER 15 SPEAKING SKILLS
460(27)
CHAPTER 16 EMPLOYMENT COMMUNICATION
487
APPENDIX A C.L.U.E. COMPETENT LANGUAGE USAGE ESSENTIALS: A BUSINESS COMMUNICATOR'S GUIDE A-1(25)
APPENDIX B GUIDE TO DOCUMENT FORMATS A-26(14)
APPENDIX C DOCUMENTATION FORMATS A-40(8)
APPENDIX D CORRECTION SYMBOLS A-48(3)
KEY TO C.L.U.E. EXERCISES A-51
ENDNOTES E-1
ACKNOWLDGMENTS ACK-1
INDEX I-1


Please wait while the item is added to your cart...