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9780415371094

Business Continuity Management, Second Edition: A Crisis Management Approach

by ;
  • ISBN13:

    9780415371094

  • ISBN10:

    0415371090

  • Edition: 1st
  • Format: Nonspecific Binding
  • Copyright: 2010-02-09
  • Publisher: Routledge

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Summary

Since the publication of the first edition in 2002, interest in crisis management has been fuelled by a number of events, including 9/11. The first edition was praised for its rigorous yet logical approach, and this is continued in the second edition, which provides a well-researched, theoretically robust approach to the topic combined with empirical research in continuity management. New chapters are included on digital resilience and principles of risk management for business continuity. All chapters are revised and updated with particular attention being paid to the impact on smaller companies. New cases include: South Africa Bank, Lego, Morgan Stanley Dean Witter; small companies impacted by 9/11 and the NYC power outage August 03.

Table of Contents

Business Continuity in a historical and strategic context
Regulatory and legal issues
Digital Resilience
Initiating and preparing for BCM
Principles of Risk Management for Business Continuity
Continuity Analysis and Planning
Management of Change: embedding BCM
Operational management, testing, incident management and crisis communications
Business Continuity - Where next
Table of Contents provided by Publisher. All Rights Reserved.

Supplemental Materials

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