Business Ethics : Case Studies and Selected Readings,9780324004045

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Business Ethics : Case Studies and Selected Readings

by JENNINGS

Edition:

3rd

ISBN13:

9780324004045

ISBN10:

0324004044

Format:

Paperback

Pub. Date:

8/20/1998

Publisher(s):

South-Western College/West

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Summary

This text provides real-life examples of ethical dilemmas, poor ethical choices, and wise ethical decisions from the newspapers, business journals and the author's experiences as a consultant and board member. This text not only assists in fulfilling the AACSB's curriculum requirement but exposes students to a critical issue---the strong sense of values that is essential to principled and successful leadership in the business world.

PREFACE

xiii

(4)

INTRODUCTION

xvii

UNIT I FOUNDATIONS OF BUSINESS ETHICS

(54)

Reading 1.1: The Social Responsibility of Business Is to Increase Its Profits by Milton Friedman

(5)

Reading 1.2: The Ethics of Responsibility by Peter Drucker

(6)

Reading 1.3: Is Business Bluffing Ethical? by Albert Z. Carr

(14)

Reading 1.4: The Parable of the Sadhy by Bowen H. McCoy

(6)

Reading 1.5: Ethics Without the Sermon by Laura L. Nash

(11)

Reading 1.6: What's the Matter with Business Ethics? by Andrew Stark

(10)

UNIT II: INDIVIDUAL VALUES AND THE BUSINESS ORGANIZATION

(24)

SECTION A: EMPLOYEE CONFLICTS OF INTEREST

(6)

Case 2.1: Commodities, Conflicts and Clintons

(2)

Case 2.2: The City Council Employee

(1)

Case 2.3: Conflicts of Interest in Referrals

(1)

Case 2.4: Barbara Walters and her Andrew Lloyed Webber Conflict

(1)

Case 2.5: The Loan Officer and the Debtors

(1)

SECTION B: INAPROPRIATE GIFTS

(5)

Case 2.6: The Secretary of Agriculture, Chicken Processors and Football, Skybox Seats

(3)

Case 2.7: The Purchasing Agents' Wonder World Trip

(2)

SECTION C: SECURITY OF COMPANY RECORDS

(4)

Case 2.8: The Sale of Sand of the Saudis

(1)

Case 2.9: The Compliance Officer Who Strayed

(1)

Case 2.10: Espionage and Job-Hopping

(2)

SECTION D: PERSONAL HONESTY

(8)

Case 2.11: The Rigged Election

(1)

Case 2.12: Puffing in the Resume

(1)

Case 2.13: The Glowing Recommendation

(1)

Case 2.14: The Unofficial Government Contract and the Account Sale

(1)

Case 2.15: Radar Detectors and the Law

(1)

Case 2.16: The Ethics of Looking Busy

(1)

Case 2.17: The Employment Application Lie That Haunts the Applicant

(1)

Case 2.18: Travel Expenses: A Chance for Extra Income

(1)

Case 2.19: Do Cheaters Prosper?

(2)

UNIT III: INDIVIDUAL RIGHTS AND THE BUSINESS ORGANIZATION

(60)

SECTION A: CORPORATE DUE PROCESS

(3)

Case 3.1: Ann Hopkins, Price Waterhouse, and the Partnership

(3)

SECTION B: EMPLOYEE SCREENING

(4)

Case 3.2: Handwriting Analysis and Employment

(2)

Case 3.3: Health and Genetic Screening

(2)

SECTION C: EMPLOYEE PRIVACY

(6)

Case 3.4: The Smoking Prohibition

(1)

Case 3.5: DUI and Deliveries

(1)

Case 3.6: Corporate Anthropology: Is the Boss Spying Via Technology?

(3)

Case 3.7: The Athlete Role Model

(1)

SECTION D: SEXUAL HARASSMENT

(6)

Reading 3.8: A Matter of Definition by Anita Hill

(2)

Reading 3.9: Feminists and the Clinton Question by Gloria Steinhem

(2)

Case 3.10: Seinfeld in the Workplace

(1)

Case 3.11: Hooters: More Than a Waitress?

(2)

SECTION E: AFFIRMATIVE ACTION/EQUAL EMPLOYMENT OPPORTUNITY

(14)

Case 3.12: On-the-Job Fetal Injuries

(2)

Case 3.13: Denny's: Discriminatory Service With a Smile

101

(1)

Case 3.14: Texaco: The Jelly Bean Diversity Fiasco

102

(8)

Reading 3.15: A Texaco Chairman Who Believed in the N.Y. Times by Paul Craig Roberts

110

(2)

Case 3.16: Hunter Tylo: Pregnancy is Not a BFOQ

112

(1)

SECTION F: EMPLOYMENT AT WILL

113

(3)

Case 3.17: Rudy Granser: From Chief Chef to Bottlewasher

113

(1)

Case 3.18: The Dilemmas in Job Hopping

114

(2)

SECTION G: WHISTLE-BLOWING

116

(16)

Case 3.19: Beech-Nut and the No-Apple-Juice Apple Juice

116

(2)

Case 3.20: New Era--If It Sounds Too Good to Be, True, It is Too Good to Be True

118

(2)

Case 3.21: Dow Corning and the Silicone Implants: Questions of Safety and Disclosure

120

(9)

Case 3.22: The Changing Time Cards

129

(3)

SECTION H: EMPLOYEE RIGHTS

132

(7)

Case 3.23: The Extension of Benefits to Partners of Homosexual Employees

132

(1)

Case 3.24: Cheap Labor: Children, Sweat Shops and the Fifty-Hour Work Week

133

(6)

UNIT IV: BUSINESS OPERATIONS

139

(52)

SECTION A: FINANCIAL AND CASH MANAGEMENT PROCEDURES

140

(19)

Case 4.1: BCCI and the Role of Internal Auditors

140

(2)

Case 4.2: Medical Billing Errors and Practices

142

(1)

Case 4.3: Creative Billing

143

(1)

Case 4.4: MiniScribe and the Auditors

144

(2)

Case 4.5: Phar-Mor Earnings

146

(2)

Case 4.6: The Ethics of Derivatives

148

(4)

Case 4.7: Overstated Earnings: Bausch & Lomb

152

(1)

Case 4.8: The Inside Scoop--Trading Stock on Inside Information

153

(2)

Case 4.9: The Inside Tract: Dan Dorfman

155

(1)

Case 4.10: The Ethics of Bankruptcy

156

(3)

SECTION B: CONFLICTS BETWEEN THE CORPORATION'S ETHICAL CODE AND BUSINESS PRACTICES IN FOREIGN COUNTRIES

159

(3)

4.12: Product Dumping

159

(1)

Case 4.13: The Taboo of Women in Management

160

(2)

SECTION C: UNAUTHORIZED PAYMENTS TO FOREIGN OFFICIALS

162

(3)

Case 4.14: The Adoption Agency and Senior Jose's Fees

162

(1)

Case 4.15: Facilities or Bribery: Cultural and Ethical Disparities

163

(2)

SECTION D: WORKPLACE SAFETY

165

(9)

Case 4.16: Electromagnetic Fields: Exposure for Workers and Customers

165

(7)

Case 4.17: Domino's Pizza Delivers

172

(2)

SECTION E: PLANT CLOSURES AND DOWNSIZING

174

(7)

Case 4.18: The Generics of Downsizing

174

(3)

Case 4.19: The Closure of the Stroh's Plant upon Merger

177

(1)

Case 4.20: GM Plant Closings and Efforts at Outplacement

178

(1)

Case 4.21: Aaron Feuerstein and Malden Mills

179

(1)

SECTION F: ENVIRONEMENTAL ISSUES

181

(7)

Case 4.22: Herman Miller and Its Rain Forest Chairs

181

(2)

Case 4.23: Green Marketing as a Business Bluff

183

(1)

Case 4.24: Exxon and Alaska

183

(3)

Case 4.25: The Death of the Great Disposable Diaper Debate

186

(2)

SECTION G: PURCHASING: CONFLICTS AND BRIBERY

188

(3)

Case 4.26: J.C. Penney and Its Wealthy Buyer

188

(1)

Case 4.27: Cars for Cars: Honda Executives' Allocation System

189

(2)

UNIT V: BUSINESS AND ITS COMPETITION

191

(30)

SECTION A: ADVERTISING CONTENT

192

(12)

Case 5.1: Joe Camel: The Cartoon Character Who Sold Cigarettes and Nearly Felled an Industry

192

(4)

Case 5.2: The Sexist Beer Ads

196

(1)

Case 5.3: Alcohol Advertising: The College Focus

197

(1)

Case 5.4: The Obligation to Screen? The Obligation to Reject?--Soldier of Fortune Classifieds

198

(3)

Case 5.5: Aggressive Marketing of Prescription Drugs: Forms of Direct Sales

201

(3)

SECTION B: APPROPRIATION OF OTHERS' IDEAS

204

(4)

Case 5.6: Ragu Thick and Zesty

204

(1)

Case 5.7: The Little Intermittent Windshield Wiper and its Little Inventor

205

(1)

Case 5.8: V-A-N-N-A: It Belongs to Me

206

(1)

Case 5.9: Unhappy Cameras and Copyrights

206

(2)

SECTION C: PRODUCT PRICING

208

(7)

Case 5.10: Caterers and the Duplication of Overhead Recovery

208

(1)

Case 5.11: Pharmaceuticals: Ethical Pricing of Life-Saving Cures

209

(1)

Case 5.12: Salomon Brothers and Bond Pricing

210

(3)

Case 5.13: Archer Daniels Midland: A Giant in Grain

213

(2)

SECTION D: COMPETITORS, THE PLAYING FIELDS AND COMPETITION

215

(6)

Case 5.14: Slotting: Facilitation, Costs or Bribery

215

(4)

Case 5.15: Mr. Gates: Genius and Fierce Competitor

219

(2)

UNIT VI: BUSINESS AND ITS PRODUCTS

221

(44)

SECTION A: CONTRACT RELATIONS

222

(16)

Case 6.1: Intel and Pentium: What To Do When the Chips are Down

222

(3)

Case 6.2: Hidden Car Rental Fees

225

(2)

Case 6.3: Thinning Diet Industry

227

(3)

Case 6.4: The Sure Sale of the Paper Bags

230

(1)

Case 6.5: The Cluttered Apple Powder

231

(1)

Case 6.6: Sears and High-Cost Auto Repairs

232

(4)

Case 6.7: Magazine Contests: The Disclosure of Odds

236

(2)

SECTION B: PRODUCT SAFETY

238

(21)

Case 6.8: Tylenol: The Product Safety

238

(1)

Case 6.9: Ford and Its Pinto

239

(8)

Case 6.10: A Toy to Die For

247

(1)

Case 6.11: The Tobacco Industry

248

(5)

Case 6.12: ATVs: Danger on Wheels

253

(4)

Case 6.13: Tylenol: The Product Rescue

257

(2)

SECTION C: PRODUCT QUALITY

259

(3)

Case 6.14: Preventable Potholes

259

(1)

Case 6.15: Generic Consulting

260

(2)

SECTION D: CUSTOMER PRIVACY

262

(3)

Case 6.16: Credit Card and Buying Privacy

262

(3)

UNIT VII: BUSINESS AND ITS STAKEHOLDERS

265

(30)

SECTION A: SHAREHOLDERS' INTERESTS

266

(8)

Case 7.1: Ice-T, The Body Count Album and Shareholder Uprisings

266

(4)

Case 7.2: Compensation-Fueled Dishonesty: Fraud to Get Results

270

(4)

SECTION B: EXECUTIVE SALARIES

274

(4)

Case 7.3: Levels of Executive Compensation: How Much Should the Boss Make?

274

(4)

SECTION C: CORPORATE CONTRIBUTIONS

278

(5)

Case 7.4: The Boy Scouts of America, U.S. West and Gay Rights

278

(2)

Case 7.5: Dayton-Hudson and Its Contributions to Planned Parenthood

280

(1)

Case 7.6: Giving and Spending the United Way

281

(2)

SECTION D: SOCIAL ISSUES

283

(8)

Case 7.7: The Chicago Inner-City School Experiments

283

(1)

Case 7.8: The Rock Music Warning Labels

284

(2)

Case 7.9: The Mommy Doll

286

(1)

Case 7.10: The Toys Parents and Teachers Hate

286

(1)

Case 7.11: Beavis, Butt-head and MTV

287

(1)

Case 7.12: Shock Jock: Howard Stern

288

(1)

Case 7.13: Retailers and Weapons: Self-Imposed Bans

288

(1)

Case 7.14: "It May Be Immoral, But Not Illegal. The Bottom Line is Money."

289

(2)

SECTION E: PUBLIC DISCLOSURE AND RELATIONS

291

(4)

Case 7.15: E. Coli, Jack-in-the-Box and Cooking Temperatures

291

(1)

Case 7.16: "Dateline NBC": Pick Up GM From the GM Pickup Story

292

(3)

UNIT VIII: BUSINESS AND GOVERNMENT

295

SECTION A: GOVERNMENT EMPLOYEES

296

(4)

Case 8.1: A Club in My Name

296

(1)

Case 8.2: The Fireman and His Family

297

(1)

Case 8.3: The Censured and Resigning Council Member

297

(2)

Case 8.4: IRS Employees and Sensitive Data

299

(1)

SECTION B: GOVERNMENT CONTRACTS

300

(6)

Case 8.5: Stanford University and Government Overhead Payments

300

(2)

Case 8.6: The Degrees-for-Grants Program

302

(2)

Case 8.7: Casino Leases and the Country Supervisor

304

(1)

Case 8.8: Bids, Employees and Conflicts

304

(2)

SECTION C: GOVERNMENT RESPONSIBILITIES

306

Case 8.9: Orange Country: Derivative Capital of the United States

306

(1)

Case 8.10: Cars and Conflicts

307

SOURCES

000

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Business Ethics : Case Studies and Selected Readings

9780324004045

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