Business Ethics : Case Studies and Selected Readings

by Jennings, Marianne M.

Edition:

5th

ISBN13:

9780324204896

ISBN10:

0324204892

Format:

Paperback

Pub. Date:

5/9/2005

Publisher(s):

Cengage Learning

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Summary

Learn to apply ethics in a business setting with BUSINESS ETHICS: CASE STUDIES AND SELECTED READINGS! A combination of both short and long cases, readings, hypothetical situations, and up-to-the-moment current, ongoing, and real ethical dilemmas provide you with an extremely well-rounded picture of the importance and pervasiveness of ethical decision making in business.

Preface

Introduction

xix

UNIT 1 Foundations of Ethics: Virtue and Values

(36)

Section A: Defining Ethics

(15)

What Are Ethics?

(7)

The Types of Ethical Dilemmas

(4)

How We Avoid Ethical Dilemmas

(4)

Section B: Resolving Ethical Dilemmas

(20)

Some Simple Tests for Resolving Ethical Dilemmas

(5)

Pressure and Temptation: The Parable of the Sadhu

(7)

Trying Out Your Ethics Skills

(1)

The Movie Ticket

(1)

The All-You-Can-Eat Buffet

(1)

Puffing Your Resume

(2)

Radar Detectors

(1)

The Ethics of Looking Busy

(1)

Cell Phone Alibis

(1)

Travel Expenses: A Chance for Extra Income

(1)

Do Cheaters Prosper?

(1)

UNIT 2 Foundations of Business Ethics: Virtue, Values, and Business

(24)

Section A: Defining Business Ethics

(17)

What Is Business Ethics?

(1)

The Areas of Ethical Challenges

(2)

Business Ethics and the Role of the Corporation

(2)

The Ethics of Responsibility

(1)

Is Business Bluffing Ethical?

(11)

Section B: Resolution of Business Ethics Dilemmas

(6)

Trying Out the Models and a Resolution Approach

(1)

Boeing and the Recruiting of the Government Purchasing Agent

(2)

The Rigged Election

(1)

The Loan Officer and the Debtor

(2)

UNIT 3 Foundations of Business Ethics: What Is the Role of Business in Society? Shareholders vs. Stakeholders

(60)

Section A: The Role of Business in Society

(20)

The Social Responsibility of Business Is to Increase Its Profits

(6)

A Stakeholder Theory of the Modern Corporation

(6)

Appeasing Stakeholders with Public Relations

(1)

A Combination of Ethics, Law, Capitalism, and Economics: The Coase Theorem

(4)

Principles of Social Responsibility in Business

(2)

Section B: Applying Social Responsibility and Stakeholder Theory

(39)

Schools of Thought on Social Responsibility

(2)

SUVs, the Environment, Safety, and Stakeholders

(9)

Ice-T, the Body Count Album, and Shareholder Uprisings

(6)

Guns 'n Social Responsibility

(11)

Shock Jock: Howard Stern

110

(2)

Dayton-Hudson and Its Contributions to Planned Parenthood

112

(1)

Bayer, Anthrax, Cipro Patents, and Half-Price

113

(5)

The Chicago Inner-City School Experiment

118

(3)

UNIT 4 Individuals, Individual Values, and the Business Organization

121

(32)

Section A: Trust and Employment

123

(19)

The Moving Line

123

(1)

General Motors, Volkswagen, and the Traveling Executive

124

(2)

Boeing and the Employees Who Brought the Documents with Them

126

(4)

The Sale of Sand to the Saudis

130

(1)

The Compliance Officer Who Strayed

131

(2)

Espionage and Job-Hopping

133

(1)

The Glowing Recommendation

134

(1)

The Ethics of Confrontation

135

(7)

Section B: Taking Advantage

142

(11)

Napster: The Ethics of Peer-to-Peer File Sharing

142

(5)

Nestle Infant Formula

147

(6)

UNIT 5 Individual Rights and the Business Organization

153

(104)

Section A: Corporate Due Process

154

(5)

Ann Hopkins, Price Waterhouse, and the Partnership

154

(5)

Section B: Employee Screening

159

(2)

Post-9/11 Security Screening

159

(2)

Section C: Employee Privacy

161

(13)

Employee and Technology Privacy: Is the Boss Spying?

161

(8)

The Athlete Role Model

169

(1)

Private Parts and Public Life: Screening Out Employees Who Misbehave: Janet Jackson and CBS

170

(2)

Drug Testing of Employees

172

(2)

Section D: Sexual Harassment

174

(7)

Seinfeld in the Workplace

174

(2)

Hooters: More Than a Waitress?

176

(1)

Navy Top Guns and Sexual Harassment

177

(4)

Section E: Diversity, Equal Employment, and Affirmative Action

181

(23)

The Benefits of Diversity: Doug Daft, CEO of Coca-Cola, Inc

181

(5)

On-the-Job Fetal Injuries

186

(2)

Denny's: Discriminatory Service with a Smile

188

(3)

Texaco: The Jelly Bean Diversity Fiasco

191

(11)

Hunter Tylo: Pregnancy Is Not a BFOQ

202

(2)

Section F: Whistle-Blowing

204

(32)

The Options for Whistle-Blowers

204

(1)

Beech-Nut and the No-Apple-Juice Apple Juice

204

(7)

NASA and the Space Shuttle Booster Rockets

211

(4)

Dow Corning and the Silicone Implants: Questions of Safety and Disclosure

215

(11)

The Teacher with Tough Standards: Honesty

226

(3)

On Plagiarism

229

(2)

The Changing Time Cards

231

(1)

Harvard Business Review and the Welch Interview

232

(4)

Section G: Employee Rights

236

(21)

Cheap Labor: Children, Sweatshops, Human Rights, and the Fifty-Hour Work Week

236

(7)

Human Rights Declarations and Company Policies

243

(14)

UNIT 6 Business Operations: Financial Issues

257

(92)

Section A: Financial Reports: Earnings, Transparency, and Management

259

(62)

Earnings Management: The Ethical Issues Remain

259

(4)

Chainsaw Al and the Ethics of Materiality in Financial Reporting

263

(7)

Creative Medical Billing

270

(3)

MiniScribe and the Auditors

273

(3)

Finova and the Loan Write-Off

276

(5)

Phar-Mor Earnings

281

(3)

Overstated Earnings: Bausch & Lomb

284

(2)

Enron---The CFO, Conflicts, and Cooking the Books with Natural Gas and Electricity

286

(12)

WorldCom: The Little Company That Couldn't After All

298

(17)

Arthur Andersen: A Fallen Giant

315

(6)

Section B: Personal Ambition and Hubris

321

(28)

Jonathan Lebed: The Middle School Tycoon

321

(2)

The Inside Tract: Dan Dorfman

323

(2)

Martha Stewart: Not Such a Good Thing

325

(4)

Dennis Kozlowski: Tyco and the $6,000 Shower Curtain

329

(10)

Nortel: Restatements during Restatements of Earnings

339

(1)

Compensation-Fueled Dishonesty: Fraud to Get Results

340

(5)

The Ethics of Bankruptcy

345

(4)

UNIT 7 Business Operations: Workplace Safety Risks, Systems, and International Operations

349

(84)

Section A: Conflicts between the Corporation's Ethics and Business Practices in Foreign Countries

350

(20)

Why an International Code of Ethics Would Be Good for Business

350

(5)

Product Dumping

355

(1)

The Taboo of Women in Management

356

(2)

The Ethics of Business in China and Business Ethics in China

358

(4)

The Adoption Agency and Senor Jose's Fees

362

(1)

Salt Lake City, the Olympics, and Bribery

363

(7)

Section B: Workplace Safety

370

(23)

The Regulatory Cycle

370

(3)

Electromagnetic Fields: Exposure for Workers and Customers

373

(7)

Johns-Manville and the Asbestos Exposure

380

(7)

Domino's Pizza Delivers

387

(2)

Cell Phones

389

(4)

Section C: Plant Closures and Downsizing

393

(5)

Aaron Feuerstein and Malden Mills

393

(2)

GM Plant Closings and Efforts at Outplacement

395

(3)

Section D: Environmental Issues

398

(12)

Herman Miller and Its Rain Forest Chairs

398

(2)

Exxon and Alaska

400

(7)

The Death of the Great Disposable Diaper Debate

407

(3)

Section E: Purchasing: Conflicts and Bribery

410

(23)

JCPenney and Its Wealthy Buyer

410

(2)

Cars for Cars: Honda Executives' Allocation System

412

(1)

Frozen Coke and Burger King and the Richmond Rigging

413

(4)

Perks for the Good Doctors

417

(1)

The Analyst Who Needed a Preschool

418

(4)

Ford, Firestone, and the Rolling Explorer

422

(11)

UNIT 8 Business and Its Competition

433

(48)

Section A: Advertising Content

434

(14)

Joe Camel: The Cartoon Character Who Sold Cigarettes and Nearly Felled an Industry

434

(7)

Alcohol Advertising: The College Focus

441

(2)

The Obligation to Screen? The Obligation to Reject: Soldier of Fortune Classifieds

443

(3)

Hollywood Ads

446

(2)

Section B: Appropriation of Others' Ideas

448

(6)

Ragu Thick and Zesty

448

(1)

The Little Intermittent Windshield Wiper and Its Little Inventor

449

(2)

V-A-N-N-A: It Belongs to Me

451

(1)

Copyrights, Songs, and Charity

451

(3)

Section C: Pricing

454

(6)

Archer Daniels Midland: A Giant in Grain

454

(2)

Sotheby's and Christie's: The No-Auction Prices

456

(4)

Section D: Competitors, the Playing Field, and Competition

460

(9)

Slotting: Facilitation, Costs, or Bribery?

460

(6)

Mr. Gates: Genius and Fierce Competitor

466

(3)

Section E: Business and Its Shareholders

469

(12)

Executive Compensation

469

(5)

Shareholder Proposals and Corporate Governance

474

(7)

UNIT 9 Business and Its Product

481

(46)

Section A: Contract Relations

482

(21)

Intel and Pentium: What to Do When the Chips Are Down

482

(3)

Hidden Car Rental Fees

485

(4)

Thinning Diet Industry

489

(5)

Sears and High-Cost Auto Repairs

494

(6)

Magazine Contests: The Disclosure of Odds

500

(1)

McDonald's and the Disappearing Dodge Viper Game Pieces

501

(2)

Section B: Product Safety

503

(17)

Tylenol: The Product and Its Packaging Safety

503

(3)

Ford and Its Pinto and GM and Its Malibu: The Repeating Exploding Gas Tank Problem

506

(7)

ATVs: Danger on Wheels

513

(4)

E. coli, Jack-in-the-Box, and Cooking Temperatures

517

(3)

Section C: Product Social Issues

520

(7)

The Mommy Doll

520

(1)

Rock Music Warning Labels

521

(3)

Stem-Cell Research

524

(3)

UNIT 10 Business and Government

527

(24)

Section A: Government Employees

528

(14)

A Club in My Name

528

(1)

The Fireman and His Family

529

(1)

Commodities, Conflicts, and Clintons

529

(2)

The Secretary of Agriculture, Chicken Processors, and Football Skybox Seats

531

(5)

The City Council Member with Clout

536

(1)

IRS Employees and Sensitive Data

537

(1)

The Generous and Profitable Foundation Board

538

(2)

One Foot in Government and the Other in the Private Sector

540

(2)

Section B: Government Contracts

542

(6)

Stanford University and Government Overhead Payments

542

(3)

Casino Leases and the County Supervisor

545

(1)

Bids, Employees, and Conflicts

546

(1)

Government Pricing and Finding a Way around It

547

(1)

Section C: Government Responsibilities

548

(3)

Orange County: Derivative Capital of the United States

548

(2)

Cars and Conflicts

550

(1)

UNIT 11 Ethics and Nonprofits

551

(8)

Section A: Ethics and Nonprofits

552

(7)

Giving and Spending the United Way

552

(2)

New Era---If It Sounds Too Good to Be True, It Is Too Good to Be True

554

(4)

The Red Cross, New York, and Ground Zero

558

(1)

Business Discipline Index

559

(10)

Product/Company/Individuals/Subject Index

569

(20)

Topic Index

589

Business Ethics : Case Studies and Selected Readings

9780324204896

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