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This accessible, applied text covers the complex environment in which managers confront ethical decision making. Using a managerial framework, the authors address the overall concepts, processes, and best practices associated with successful business ethics programs--helping students see how ethics can be integrated into key strategic business decisions. The Seventh Edition incorporates comprehensive and rigorous updates that reflect the ever-increasing academic and governmental attention being given to this area. The textbook program provides an abundance of real-world examples and cases, as well as exercises, simulations, and practice tests that provide plenty of opportunity for students to master the text material. New! Chapter 3 on emerging ethics issues now includes extensive coverage of common concerns, as well as new issues such as abusive and intimidating behavior, lying, bribery, corporate intelligence, environmental issues, intellectual property rights, and privacy. New! A new Chapter 4 is devoted to the institutionalization of business ethics to reflect the legal and societal pressures for required compliance, core practices, and voluntary activities to improve business ethics. New! A major new section of Chapter 5 focuses on ethical leadership, one of the four dimensions of business ethics coverage required by the AACSB. Completely Revised! Chapters 1 and 2 now provide a broader context for the study of business ethics. The chapter on moral philosophy and personal values (Chapter 6) explores the role of moral development as an individual factor in ethical decision making; new and expanded sections focus on white-collar crime. Chapters on developing, implementing, and auditing effective ethics programs have been considerably updated and revised to reflect progress in these areas. New! Nine new case studies focus on companies such as Wal-Mart, Starbucks, and Home Depot. The remaining cases have all been updated to reflect changes that have occurred over the past three years. Coverage of the Enron case has been significantly revised to reflect the active participation of Ken Lay, who reviewed two drafts of the case shortly before his death. New! Two new Behavior Simulation role-play cases have been added to the three already in the Instructor\'s Resource Manual to allow students to practice making complex, realistic, and timely business ethics decisions while working in teams. The rich pedagogical program includes Chapter Objectives, a detailed chapter summary, and Check Your E.Q. (Ethics Quotient) exercises that help students identify key concepts, initiate discussion, enhance problem-solving skills, and provide an opportunity for self-assessment. In addition, An Ethical Dilemma features and accompanying questions highlight a realistic situation at the beginning of each chapter. Chapter-ending Real-Life Situations give students an opportunity to apply what they\'ve learned to real-world scenarios.
Table of Contents
|An Overview of Business Ethics|
|The Importance of Business Ethics|
|Stakeholder Relationships, Social Responsibility, and Corporate Governance|
|Ethical Issues and the Institutionalization of Business Ethics|
|Emerging Business Ethics Issues|
|Institutionalization of Business Ethics|
|The Ethical Decision-Making Process|
|Understanding the Ethical Decision-Making Process|
|Individual Factors: Moral Philosophies and Values|
|Organizational Factors: The Role of Ethical Culture and Relationships|
|Implementing Business Ethics in a Global Economy|
|Developing an Effective Ethics Program|
|Implementing and Auditing Ethics Programs|
|Business Ethics in a Global Economy|
|Wal-Mart: The Challenge of Managing Relationships with Stakeholders|
|The Coca-Cola Company Struggles with Ethical Crises|
|Enron: Questionable Accounting Leads to Collapse|
|Tyco International: Leadership Crisis|
|Martha Stewart: Insider Trading Scandal|
|Verizon: The Legacy of WorldCom and MCI|
|Arthur Andersen: Questionable Accounting Practices|
|Sunbeam Corporation: "Chainsaw Al" and Greed|
|Global Crossing: Inflated Sales Lead to Bankruptcy|
|Firestone: A Reputation Blowout|
|Microsoft: Antitrust Battles|
|NIKE: From Sweatshops to Leadership in Employment Practices|
|HCA-The Healthcare Company: Learning from Past Mistakes?|
|PETCO Develops Successful Stakeholder Relationships|
|Starbucks\' Mission: Responsibility and Growth|
|Home Depot: Implements Stakeholder Orientation|
|New Belgium Brewing: Ethical and Environmental Responsibility|
|Table of Contents provided by Publisher. All Rights Reserved.|