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9780538697934

Business Principles and Management

by ;
  • ISBN13:

    9780538697934

  • ISBN10:

    0538697938

  • Edition: 11th
  • Format: Hardcover
  • Copyright: 2000-10-02
  • Publisher: South-Western Educational Pub
  • View Upgraded Edition

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Summary

BUSINESS PRINCIPLES AND MANAGEMENT 12E provides an introduction to business management concepts and principles in a realistic, investigative, and enriching manner. Business Operations are approached from the entrepreneurial and management perspective. All the functions of business management are covered extensively, including the use of technology and communication as tools of business. Explore the global dimension of business and possible career opportunities.

Table of Contents

UNIT 1 Business and Its Environment 1(109)
Characteristics of Business
2(28)
Nature of Business
3(3)
Impact of Global Competition on Business
6(7)
Business Growth and Prosperity
13(3)
Entrepreneurship
16(5)
Intrapreneurship
21(1)
Importance of Studying Business Principles and Management
22(1)
Chapter Review
23(7)
Social and Ethical Environment of Business
30(26)
Human Resource Issues
32(9)
Natural Resource Issues
41(2)
Ethical Issues
43(3)
Social Responsibility of Business
46(2)
The Future
48(1)
Chapter Review
49(7)
Economic Environment of Business
56(28)
Satisfying Our Economic Wants
57(4)
Economic Systems
61(4)
Fundamentals of Capitalism
65(6)
Managing the Economy
71(6)
Chapter Review
77(7)
International Environment of Business
84(26)
Importance of International Business
85(3)
Forms of International Business
88(2)
Multinational Firms
90(1)
International Trade Challenges
90(4)
Reasons for Growth in International Business
94(4)
Theories of International Trade and Investment
98(1)
Balance of Trade
99(2)
Career Opportunities in International Business
101(1)
Employment of International Managers
102(2)
Chapter Review
104(6)
UNIT 2 FORMS OF BUSINESS OWNERSHIP AND THE LAW 110(82)
Proprietorships and Partnerships
112(26)
Characteristics of Entrepreneurs
113(2)
Getting a Business Started
115(2)
Proprietorship
117(3)
Partnership
120(9)
Business Name
129(1)
Chapter Review
130(8)
Corporate Forms of Business Ownership
138(26)
Corporations
139(13)
Specialized Types of Organizations
152(5)
Chapter Review
157(7)
Legal Aspects of Business
164(28)
Regulations Maintaining Competition
165(5)
Regulations Protecting Business and the Public
170(5)
State and Local Regulations
175(2)
Business Taxes
177(7)
Chapter Review
184(8)
UNIT 3 INFORMATION AND COMMUNICATION SYSTEMS 192(78)
Technology and Information Management
194(24)
Electronic Technology Fundamentals
196(7)
Managing Technology
203(3)
Information Systems
206(1)
The Effects of Technology on Work and Workers
207(2)
The Future
209(2)
Chapter Review
211(7)
E-Commerce
218(24)
The Growth of the Internet
219(2)
Business Uses of the Internet
221(3)
Stages of E-Commerce Development
224(3)
Success with E-Commerce
227(4)
Establishing an E-Commerce Business
231(5)
Chapter Review
236(6)
Organizational Communications
242(28)
The Communication Process
244(5)
Corporate Communications
249(5)
Communication Problems
254(4)
Improving Organizational Communications
258(4)
Chapter Review
262(8)
UNIT 4 MANAGEMENT RESPONSIBILITIES 270(110)
Management Functions and Decision Making
272(24)
Moving into Management
273(1)
Nature of Management
274(4)
Supervision
278(6)
Using Management Information
284(6)
Chapter Review
290(6)
The Manager as Leader
296(26)
The Importance of Leadership
297(5)
Human Relations
302(3)
Management Viewpoints About Employees
305(2)
Leadership Style
307(3)
Handling Employee Problems
310(5)
Chapter Review
315(7)
Planning and Organizing
322(30)
The Planning Function
324(7)
The Organizing Function
331(14)
Chapter Review
345(7)
Implementing and Controlling
352(28)
The Implementing Function
354(11)
The Controlling Function
365(9)
Chapter Review
374(6)
UNIT 5 FINANCIAL MANAGEMENT 380(134)
Financial Records in a Business
382(26)
Record Systems
384(3)
Types of Records
387(5)
Using and Keeping Records
392(1)
Budget Systems
392(1)
Types of Budgets
393(5)
Administering the Budget
398(3)
Chapter Review
401(7)
Financial Analysis of a Business
408(22)
Uses of Financial Reports
409(1)
Financial Statements
410(6)
Analysis of Financial Data
416(3)
Sources of Financial Information
419(4)
Chapter Review
423(7)
Financing a Business
430(24)
Methods of Obtaining Capital
431(10)
Selecting a Method of Obtaining Capital
441(1)
Sources of Outside Capital
442(5)
Chapter Review
447(7)
Financial Services
454(24)
Financial Institutions
455(3)
Common Banking Services
458(2)
Computers and Banking
460(2)
Investment Instruments and Decisions
462(7)
The Changing Nature of Financial Institutions
469(1)
Chapter Review
470(8)
Credit and Insurance
478(36)
Credit Principles and Practices
479(10)
Credit Policies and Collection Procedures
489(1)
Analyzing Credit Sales
490(2)
Insurance and Risk Reduction
492(1)
Managing to Reduce Losses
492(2)
Basic Insurance Concepts
494(3)
Selecting and Buying Insurance
497(7)
Non-Insurable Risks
504(2)
Chapter Review
506(8)
UNIT 6 PRODUCTION AND MARKETING MANAGEMENT 514(110)
Product Planning and Production Management
516(28)
Developing New Products
517(8)
Planning a Manufacturing Business
525(7)
Service Businesses
532(5)
Chapter Review
537(7)
Nature and Scope of Marketing
544(24)
Importance of Marketing
545(1)
Nature of Marketing
546(5)
Elements of Marketing
551(3)
Marketing Plan
554(1)
The Product Life Cycle
555(3)
Types of Consumer Products
558(2)
Successful Marketing Strategies
560(2)
Chapter Review
562(6)
Product Development and Distribution
568(26)
Product Development
569(6)
Purposes of Distribution
575(1)
Channels of Distribution
576(4)
Developing a Channel of Distribution
580(2)
Transportation Decisions
582(3)
Product Handling
585(2)
Chapter Review
587(7)
Pricing and Promotion
594(30)
The Business Buying Decision
595(3)
Payment Terms and Discounts
598(1)
Components of Price
599(2)
Pricing Strategies
601(4)
Controlling Costs
605(1)
Promotion as Marketing Communication
606(2)
Advertising
608(3)
Personal Selling
611(4)
Sales Promotions
615(1)
Truth in Advertising and Selling
616(2)
Chapter Review
618(6)
UNIT 7 HUMAN RESOURCES MANAGEMENT 624(66)
Human Resources Planning
626(32)
Human Resources Activities
628(6)
Selecting Personnel
634(4)
Promoting, Transferring, and Releasing Employees
638(2)
Paying Employees
640(3)
Employee Benefits
643(3)
The Increasing Value of Human Resources
646(5)
Chapter Review
651(7)
Employee and Organizational Development
658(32)
The New Employee Environment
659(1)
Organizational Development
660(8)
Career Development
668(4)
Improving Employee Performance
672(3)
Career Opportunities in Business
675(7)
Chapter Review
682(8)
Glossary 690(16)
Index 706(16)
Photo Credits 722

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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