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Business and Professional Communication : KEYS for Workplace Excellence,9781452217628
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Business and Professional Communication : KEYS for Workplace Excellence

by
Edition:
2nd
ISBN13:

9781452217628

ISBN10:
1452217629
Format:
Paperback
Pub. Date:
1/4/2013
Publisher(s):
SAGE Publications, Inc
List Price: $99.00

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Questions About This Book?

What version or edition is this?
This is the 2nd edition with a publication date of 1/4/2013.
What is included with this book?
  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.

Summary

To demonstrate excellence as professionals, students must first demonstrate excellence as communicators. This text presents an exciting new approach to teaching the core concepts and techniques of business and professional communication, and is organized by the sequence readers will face as they transition from student to professional life, and gives them the skills they need to move from interviewee to team member to leader. The second edition of Business and Professional Communication incorporates coverage of the latest cultural, economic, and technological developments in the business world. Two new chapters on effective listening and verbal and nonverbal communication, along with expanded coverage of conducting meetings and managing conflict, will help students to understand the role of communication in successfully handling situations like job interviewing, providing feedback to supervisors, and working in teams.


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