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Business & Professional Communication Principles and Skills for Leadership Plus MySearchLab with eText -- Access Card Package,9780205865505
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Business & Professional Communication Principles and Skills for Leadership Plus MySearchLab with eText -- Access Card Package



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This is the 2nd edition with a publication date of 6/11/2012.

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  • Business and Professional Communication
    Business and Professional Communication


Updated in its 2ndedition, Business & Professional Communicationfocuseson the core concepts and skills of business and professional communication, with an emphasis on leadership for today's global workplace. This comprehensive textis organized around five fundamental principles of communication, providing a useful pedagogical framework for the reader. These principles are applied to a variety of business and professional contexts, including workplace relationships, interviewing, group and team work and giving presentations.

Table of Contents

Unit I:  Communication Principles for Leadership

Chapter 1:   Communicating and Leading at Work

Chapter 2:   Being Aware of Self and Others:  Enhancing Communication and Leadership

Chapter 3:   Using Verbal and Nonverbal Messages

Chapter 4:   Listening and Responding

Chapter 5:   Adapting to Differences


Unit II:  Relationship Skills

Chapter 6:   Relating to Others at Work

Chapter 7:   Interviewing Principles and Skills

Chapter 8:   Interviewing Types


Unit III:  Collaboration Skills

Chapter 9:   Collaborating in Teams

Chapter 10:  Enhancing Team Meetings


Unit IV:  Presentation and Writing Skills

Chapter 11:  Developing Your Professional Presentations

Chapter 12:  Delivering Professional Presentations

Chapter 13:  Achieving Your Presentation Goals:  Informing, Persuading and Relating

Chapter 14:  Writing for Business


Appendix A:  Managing Time:  Managing Information

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