9780749467616

Closing the Communication Gap : The Power and Importance of Communication in the Workplace

by
  • ISBN13:

    9780749467616

  • ISBN10:

    0749467614

  • Format: Paperback
  • Copyright: 2015-08-28
  • Publisher: Kogan Page Ltd
  • Purchase Benefits
  • Free Shipping On Orders Over $35!
    Your order must be $35 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • Get Rewarded for Ordering Your Textbooks! Enroll Now
List Price: $19.95 Save up to $2.99
  • Buy New
    $16.96

    USUALLY SHIPS IN 3-5 BUSINESS DAYS

Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

Summary

For people who study to develop a skill the aim is to reach the stage of unconscious, or intuitive, competence. Although most people communicate without conscious thought this is because they are operating habitually rather than skillfully and the repetition of an untrained habit is not normally as effective as a well-trained and tested skill. The purpose of this book is to help the readers learn how to improve their workplace communications while entertaining and engaging them. To bridge the communication gap, understand others and influence them positively, this book teaches readers how to: - Earn the right and gain permission to influence others - Develop the attitudes and skills needed to accomplish both - Review interactions and associated outcomes as part of an on-going commitment to learning from experience and developing personal capabilities

Rewards Program

Write a Review