9781403943231

Coaching with Colleagues An Action Guide to One-to-One Learning

by ;
  • ISBN13:

    9781403943231

  • ISBN10:

    1403943230

  • Format: Hardcover
  • Copyright: 2005-03-02
  • Publisher: Palgrave Macmillan
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  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

Summary

This is the first serious book about coaching deeply rooted in a long and varied therapeutical tradition that at the same time translates insights from that tradition into clear and crisp models for practical application in modern coaching practice. The book refers to well-known coaching approaches in business and devotes more attention than usual to internal coaching practices. It is a distinct, rigorous yet accessible guide to coaching approaches and practice.

Author Biography

Erik de Haan is a Senior Consultant at Ashridge Consulting at Ashridge Management School.

Yvonne Burger is Director of Sioo Business School in The Netherlands.

Table of Contents

List of figures
ix
List of tables
xi
Preface xiii
Part I Context for coaching
1(44)
Introduction: `helping' conversations
3(2)
A wide scope for conversation
5(9)
What do we mean by coaching?
5(2)
Different forms of coaching
7(3)
The `depth' of coaching conversations
10(1)
Role and competencies of the coach
11(2)
Summary: a wide scope for conversation
13(1)
A rich field of exploration
14(13)
Window onto the coachee
14(8)
Window onto the coach
22(4)
Summary: a rich field of exploration
26(1)
Structuring the coaching journey
27(9)
Basic principles
29(1)
Making an appointment and preparations
29(2)
Starting the conversation
31(1)
Continuing the conversation: the art of listening
32(1)
The coaching contract
33(2)
Summary: structuring the coaching journey
35(1)
Entering into and ending the coaching relationship
36(9)
Entering into a coaching relationship as a theme of coaching
36(4)
Saying goodbye as a theme of coaching
40(4)
Summary: entering into and ending the coaching relationship
44(1)
Part II Approaches to coaching
45(72)
Introduction: `authenticity'
47(4)
Historic roots and summary of approaches
51(5)
Historic roots
51(3)
Roots in the personality of the coach
54(1)
Summary: historic roots and summary of approaches
55(1)
Directive coaching: structuring with an objective
56(13)
Introduction: the coach at the helm
56(1)
Goal-oriented coaching: the GROW method
57(4)
Positive coaching: the solution-focused method
61(7)
Summary: directive coaching
68(1)
Person-centred coaching: facilitating the coachee
69(6)
Introduction: counselling as a form of coaching
69(1)
Carl Rogers on counselling
70(1)
Techniques of the counsellor
71(2)
Approach to counselling
73(1)
Summary: person-centred coaching
74(1)
Analytic coaching: in search of insight
75(13)
Introduction: psychoanalysis and analytic coaching
75(2)
Phenomena
77(5)
Approaches to analytic coaching
82(5)
Summary: analytic coaching
87(1)
Paradoxical coaching: moving with defences
88(8)
Introduction: the `difficult' coachee
88(1)
Ambiguous communication
89(1)
Paradoxical coaching approaches
90(2)
Two variations: ironic and provocative
92(3)
Summary: paradoxical coaching
95(1)
Coaching methodologies
96(10)
The GROW method
98(1)
The solution-focused method
99(1)
The counselling method
100(1)
The analytic and organisation coach method
101(1)
The ladder method
102(1)
The ironic method
103(1)
The paradoxical method
104(1)
Summary: coaching methodologies
105(1)
Choosing the right method
106(11)
What do we know about the effectiveness of coaching?
107(3)
What works for whom?
110(6)
Summary: choosing the right method
116(1)
Part III Reflection on coaching
117(58)
Introduction: `individuality'
119(2)
The capabilities of the coach
121(13)
The convictions and values of the coach
121(2)
The attitudes of the coach
123(1)
The knowledge of the coach
124(1)
The strategic skills of the coach
125(1)
The specific interventions of the coach
125(3)
Directive coaching styles
128(2)
Facilitative coaching styles
130(3)
Summary: the capabilities of the coach
133(1)
Learning through coaching
134(8)
Coaching and individual learning styles
134(2)
Coaching and individual careers
136(2)
Limits on coaching
138(3)
Summary: learning through coaching
141(1)
The organisation coach
142(9)
The psychodynamics of organisations
142(2)
The coach in the role of coach
144(1)
The coachee in the role of coachee
145(1)
The coachee in the role of coachee and of professional in the organisation
146(4)
Summary: The organisation coach
150(1)
Limitations of coaching with colleagues
151(24)
Characteristics of internal coaches
151(1)
Advantages of internal coaches
152(1)
Limitations of internal coaches -- advantages of external coaches
153(1)
Limitations of external coaches
154(1)
Ashridge's Code of Conduct for coaches
155(5)
Summary: limitations of coaching with colleagues
160(1)
Appendices
A. Personal coaching profile
161(2)
B. Verbatim exercise for the coach
163(2)
C. The sliding scale of `push' and `pull'
165(2)
D. Person-centred reflection form
167(2)
E. Coaching behaviours questionnaire
169(6)
Bibliography 175(6)
Index 181

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