Part 1: Effective Coaching and Mentoring
What is effective coaching and mentoring at work?
How can I be an effective coach or mentor?
How can I be an effective client?
Part 2: Coach & Mentor Development
What is reflective practice and supervision?
How can I be reflective in practice?
What about training and accreditation?
Part 3: Model, Tools & Techniques
What is The Skilled Helper model?
How is The Skilled Helper used in practice?
What are some useful tools and techniques?
Part 4: Coaching and Mentoring Practice
What are the ethical issues?
What are frequently asked questions?
How is a coaching and mentoring culture developed?
Appendix: Useful contacts and websites