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9780789006660

Coming of Age in Reference Services: A Case History of the Washington State University Libraries

by ;
  • ISBN13:

    9780789006660

  • ISBN10:

    0789006669

  • Edition: 1st
  • Format: Hardcover
  • Copyright: 1999-06-24
  • Publisher: Routledge

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Supplemental Materials

What is included with this book?

Author Biography

Christy Zlatos, MSLS, is Head of Media Materials Services at Washington State University at Pullman.

Table of Contents

Introduction and Dedicationp. 1
Training and Retraining Reference Professionals: Core Competencies for the 21st Centuryp. 9
A Neo-Modern Summary of the Futcha: An Exploration of the Generation X in Our Midstp. 21
History of a Library Unit and the Evolution of Its Culture from the Eyes of Two Participants: Holland Reference Services from the "Merger" (1977) to the "New Organization" (1997)p. 31
Jim and Alison Do User Education: English 101 and Beyond at Washington State University Librariesp. 45
Lessons of a Decade: An Instructional Experiment Maturesp. 53
The Klaipeda University Library in Lithuania: An Essay by the Washington State University Libraries' Library Fellowp. 67
Holland Library's Electronic Resource Librarians: A Profile of These Positionsp. 75
Managing CD-ROM and Electronic Documents Sources for Holland Reference Services: The Washington State University Libraries Experiencep. 113
Embracing GIS Services in Libraries: The Washington State University Experiencep. 125
About Washington State University Libraries' Holland Reference Servicesp. 139
A Chronology of the History of Washington State University Librariesp. 149
From the Siegfried A. Vogt Archive: Selected Documents and Memoranda from the '70s in Honor of Pauline Liljep. 157
Indexp. 187
Table of Contents provided by Syndetics. All Rights Reserved.

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