9780534509446

Communicating with Credibility and Confidence Diverse People, Diverse Settings (with InfoTrac)

by ;
  • ISBN13:

    9780534509446

  • ISBN10:

    0534509444

  • Format: Paperback
  • Copyright: 8/2/2002
  • Publisher: Wadsworth Publishing
  • View Upgraded Edition
  • Get Rewarded for Ordering Your Textbooks! Enroll Now

Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
  • The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Summary

This edition is designed to increase students' confidence and credibility in communicating in a range of communication situations. The text integrates and applies the principles of effective communication common in all contexts by first developing the basic skills common to every type of oral communication and then showing how to adapt these skills to each type of interaction, culminating in effective presentation of formal speeches. Ethics, adaptation, diversity, and critical and creative thinking are common threads throughout all discussions (which include well-developed coverage of theory and research findings), and skill-building exercises and activities designed for individual, dyadic, and group work.

Table of Contents

Part I Understanding Communication Processes
Communication Dynamics: Exploring Concepts and Principles
1(24)
Your Communication: Developing Credibility and Confidence
25(26)
Perception and Thought: Making Sense
51(26)
Part II Creating Dialogue
Listening and Questioning: Negotiating Meanings
77(22)
Nonverbal Communication: More than Words Can Say
99(22)
Verbal Communication: Connecting with Language
121(24)
Part III Building Interpersonal Relationships
Relationship Climates: Creating Communication Environments
145(22)
Personal Relationships: Growing with Another
167(25)
Professional Relationships: Transacting for Success
192(22)
Part IV Communicating in Groups and Teams
Groups and Teams: Communication and Leadership
214(25)
Problem Analysis and Decision Making: Achieving Group and Team Goals
239(25)
Part V Speaking to Public Audiences
Research and Development: Creating Public Speeches
264(29)
Rehearsal and Delivery: Speaking to Audiences
293(25)
Public Presentations: Speaking to Inform
318(23)
Public Presentations: Speaking to Persuade
341(31)
Glossary 372(9)
References 381(16)
Name Index 397(6)
Subject Index 403

Rewards Program

Write a Review