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Now in its eleventh successful edition, Communicating Effectively presents a comprehensive introduction to interpersonal, intercultural, professional, group, and public communication. Providing just the right amount of theory and research, the book is packed with thought-provoking prose and activities that engage student interest. A pragmatic approach enables students to appreciate ideas, concepts, and theories in their own lives.
Table of Contents
Part 1 Basic Principles of Communication
Chapter 1 The Communication Process
Chapter 2 Self, Perception, and Communication
Chapter 3 Verbal Communication
Chapter 4 Nonverbal Communication
Part 2 Interpersonal Communication
Chapter 5 Listening
Chapter 6 Interpersonal Relationships
Chapter 7 Evaluating and Improving Relationships
Chapter 8 Communication and Technology
Part 3 Other Forms of Communication
Chapter 9 Conflict and Conflict Management
Chapter 10 Intercultural Communication
Chapter 11 Small-Group Participation and Leadership
Part 4 Communicating in Public
Chapter 12 Getting Started and Finding Speech Material