9780534562304

Communicating for Results

by
  • ISBN13:

    9780534562304

  • ISBN10:

    0534562302

  • Format: Paperback
  • Copyright: 8/1/2000
  • Publisher: Cengage Learning
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Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

Summary

This best-selling text will show you the basic concepts and techniques you need to successfully communicate in today's business world, regardless of your current level of business experience. Covering every aspect of the communication process, COMMUNICATING FOR RESULTS will give you a competitive edge in any business situation-from the initial interview to making skilled presentations (complete with professional visual aids) to assuming a leadership role. In addition, you'll find online video clips of common professional scenarios paired with the text's concepts, giving you a realistic glimpse into the business world and an opportunity to see how theory translates into practical action that will help you improve your chance of career success!

Table of Contents

The Communication Process: An Introduction
Organizational Communication
Improving Interpersonal Relationships
Effective Listening
Nonverbal Communication in the Organization
Overcoming Obstacles to Communication in Organizations
Basic Information for All Types of Interviews
The Employment Interview
Small-Group Communication and Problem Solving
Participation and Leadership in Teams
Informative Presentations
Researching, Supporting, and Delivering Your Ideas
Professional Visual Aids
Persuasive Presentations: Individual or Team
Table of Contents provided by Publisher. All Rights Reserved.

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