Communicating: A Social and Career Focus (with MyCommunicationLab)

by Berko, Roy M.; Wolvin, Andrew D.; Wolvin, Darlyn R.

• ISBN13: 9780205587452
• ISBN10: 0205587453
• Edition: 10th
• Format: Package
• Copyright: 2007-01-01
• Publisher: Allyn & Bacon

Summary

A mainstay among introductory communication courses, Communicating: A Social and Career Focus presents comprehensive coverage of basic communication theory, interpersonal and group communication, and public speaking skills in a concise and student-friendly format. Communicating continues to integrate culture and diversity, and places special emphasis on active learning, providing ample practice and application with “Learn by Doing” end-of-chapter exercises along with a variety of individual and group activities, class discussions, and student self-assessments.

Table of Contents

Foundations of Communication

The Human Communication Process

Communication Defined

The Components of Human Communication

Communication as a System

Models of Human Communication

The Media as Communicator

Communication and Culture

First Amendment Speech Ethics

Foundations of Verbal Language

Origins of Human Language

The Languages We Use

Using Verbal Language

Nonverbal Communication

Sources of Nonverbal Signs

Emotional Influences on Nonverbal Communication

Verbal and Nonverbal Relationships

Categories of Nonverbal Communication

Using Nonverbal Communication

Listening

The Importance of Listening

The Listening Process

Purposes of Listening

Listening Apprehension

Improving Your Listening

Intrapersonal Communication

Intrapersonal Communication

Self-Talk

Cognitive Processing

The Self Understanding Yourself

Need Drives Affecting Communication

Anxiety: Communication Apprehension

Interpersonal Communication

The Concepts of Interpersonal Communication

Basic Concepts of Interpersonal Communication

Self-Disclosure

The Self and Others Seeking Approval

Gaining Compliance Emotions

Power Male/Masculine-Female/Feminine Communication

Sexual Harassment and Bullying Relationships and Their Development

Electronic and Computer-Mediated Interpersonal Communication

Interpersonal Skills

Participating in Conversations

Giving Directions

Requesting Dealing with Interpersonal Conflict

Apologizing Communication

Approaches to Managing Conflict

Handling Criticism

The Interview

Interviewing Roles

Interview Format

Types of Interviews

The Concepts of Groups

Groups Defined

Group Versus Individual Actions

Types of Groups

Group Operations

Making Group Decisions

Mediated Meetings

Participating in Groups

Cultural Differences in Grou

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