Communicating at Work : Principles and Practices for Business and the Professions

by ADLER

• ISBN13: 9780072880250
• ISBN10: 0072880252
• Edition: 8th
• Format: Paperback
• Copyright: 2004-01-01
• Publisher: MCG

Summary

The leading text in business communication, "Communicating at Work" takes a pragmatic approach that features a strong multicultural focus, a heavy emphasis on effective presentations, and a pedagogical program that is designed to encourage group activities and skill building. That, plus clear writing and effective use of tables, make the text an excellent teaching tool.

Table of Contents

Basics of Business and Professional Communication Strategic Case: Sundown Bakery

Communicating at Work

Communication, Culture, and Work

Personal Skills Strategic Case: Computer Solutions

Listening

Verbal and Nonverbal Messages

Interpersonal Skills

Interviewing Strategic Case: Platinum Sounds

Principles of Interviewing

Types of Interviews

Working in Groups Strategic Case: Museum of Springfield

Working in Teams

Effective Meetings

Making Effective Presentations Strategic Case: Fresh Air Sports

Developing and Organizing the Presentation

Verbal and Visual Support in Presentations

Delivering the Presentation

Informative, Group, and Special-Occasion Presentations

Persuasive Presentations

Appendix : Business Writing

Table of Contents provided by Publisher. All Rights Reserved.