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This is the 1st edition with a publication date of 2/25/2010.
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- The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.
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This exceptional book for nurses and nursing students guides the development of the comprehensive, professional communication skills to prevent errors that result in patient injuries and death. With a patient-safety focus, thorough coverage of communication and extensive, interactive ancillaries, it demonstrates how communication is tied to desired clinical outcomes.
Table of Contents
|Interpersonal Communication: The Foundation for Patient-Safe Communication||p. 1|
|Communication and Patient Safety: Understanding the Connection||p. 3|
|The Patient-Safe Transformational Model of Communication||p. 11|
|Communicator Perceptions, Self-Concept, and Self-Esteem Within the Core of the Transformational Model||p. 29|
|Creating Common Meaning to Attain Transformational Outcomes||p. 45|
|Culture and Gender Issues in Patient-Safe Communication||p. 61|
|Nurse-Patient Communication: Patient-Safe Communication in Professional Relationships||p. 77|
|Introduction to Nurse-Patient Relationships||p. 79|
|Patient Safety Risk Factors Affecting Communication Climates||p. 93|
|The Patient-Safe Communication Strategy of Touch||p. 105|
|The Patient-Safe Communication Strategy of Humor||p. 119|
|Nurse-Patient Relationships During Grief, Mourning, and Loss||p. 131|
|Patient-Safe Communication and Patient Education||p. 143|
|Health-Care Team Communication: Group Processes and Patient-Safe Communication Among Team Members||p. 157|
|Patient Safety Communication Risk Factors in Nursing Work Systems||p. 159|
|Health-Care Team Collaborative Patient-Safe Communication Strategies||p. 177|
|Table of Contents provided by Ingram. All Rights Reserved.|