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This is the 1st edition with a publication date of 2/25/2010.
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This exceptional book for nurses and nursing students guides the development of the comprehensive, professional communication skills to prevent errors that result in patient injuries and death. With a patient-safety focus, thorough coverage of communication and extensive, interactive ancillaries, it demonstrates how communication is tied to desired clinical outcomes.
Table of Contents
|Interpersonal Communication: The Foundation for Patient-Safe Communication||p. 1|
|Communication and Patient Safety: Understanding the Connection||p. 3|
|The Patient-Safe Transformational Model of Communication||p. 11|
|Communicator Perceptions, Self-Concept, and Self-Esteem Within the Core of the Transformational Model||p. 29|
|Creating Common Meaning to Attain Transformational Outcomes||p. 45|
|Culture and Gender Issues in Patient-Safe Communication||p. 61|
|Nurse-Patient Communication: Patient-Safe Communication in Professional Relationships||p. 77|
|Introduction to Nurse-Patient Relationships||p. 79|
|Patient Safety Risk Factors Affecting Communication Climates||p. 93|
|The Patient-Safe Communication Strategy of Touch||p. 105|
|The Patient-Safe Communication Strategy of Humor||p. 119|
|Nurse-Patient Relationships During Grief, Mourning, and Loss||p. 131|
|Patient-Safe Communication and Patient Education||p. 143|
|Health-Care Team Communication: Group Processes and Patient-Safe Communication Among Team Members||p. 157|
|Patient Safety Communication Risk Factors in Nursing Work Systems||p. 159|
|Health-Care Team Collaborative Patient-Safe Communication Strategies||p. 177|
|Table of Contents provided by Ingram. All Rights Reserved.|