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Communication: Principles for a Lifetime (Book alone)

by ; ;
Edition:
3rd
ISBN13:

9780205467020

ISBN10:
0205467024
Format:
Paperback
Pub. Date:
1/1/2007
Publisher(s):
Allyn & Bacon
List Price: $117.60
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Summary

Communicationhelps the reader see the relationships among the concepts, skills, theories, and contexts of communication by anchoring all discussion around five fundamental communication principles. Written by experienced and highly regarded authors and teachers,Communication: Principles for a Lifetimeprovides the reader with all the theory and skills necessary - in a manner that will help them to apply what they learn throughout their lives. Understanding that the challenge in basic communication is learning the myriad of skills, principles, and theories without being overwhelming, Beebe/Beebe/Ivy emphasize five key principles of communication throughout their book: Be awareof your communication with yourself and others. Effectively use and interpretverbalmessages. Effectively use and interpretnonverbalmessages. Listenandrespondthoughtfully to others. Appropriately adaptmessages to others. Providing both comprehensive and cutting-edge content about communication organized around these five themes, Beebe/Beebe/Ivy cover all of the topics in a manner that will help the reader organize the extensive range of material.

Table of Contents

Preface xv
UNIT ONE Principles of Communication
Foundations of Human Communication
1(28)
Communication Defined
2(2)
Communication Competence
4(4)
The Message Should Be Understood
5(1)
The Message Should Achieve Its Intended Effect
5(1)
The Message Should Be Ethical
5(2)
Ethics and Communication: What Are the Sources of Your Ethical Views?
7(1)
Why Study Communication?
8(2)
On the Web
8(1)
To Improve Your Employability
8(1)
To Improve Your Relationships
9(1)
To Improve Your Health
9(1)
Communication Models
10(5)
Communication as Action: Message Transfer
11(1)
Communication as Interaction: Message Exchange
12(1)
Communication as Transaction: Message Creation
13(2)
Communication Characteristics
15(2)
Communication Is Inescapable
15(1)
Communication Is Irreversible
15(1)
Communication Is Complicated
15(2)
Communication Emphasizes Content and Relationships
17(1)
Communication Is Governed by Rules
17(1)
Communication Principles for a Lifetime
17(6)
Principle One: Be Aware of Your Communication with Yourself and Others
19(1)
Principle Two: Effectively Use and Interpret Verbal Messages
19(1)
Principle Three: Effectively Use and Interpret Nonverbal Messages
20(1)
Principle Four: Listen and Respond Thoughtfully to Others
21(1)
Principle Five: Appropriately Adapt Messages to Others
21(1)
Diversity and Communication: Principles for a Lifetime: Principles for All Cultures?
22(1)
Communicating with Others: Three Situations
23(3)
Interpersonal Communication
23(1)
Group Communication
24(1)
Presentational Communication
25(1)
Principles for a Lifetime: Enhancing Your Skills
26(1)
Summary
26(1)
Discussion and Review
27(1)
Putting Principles into Practice
27(2)
Self-Awareness and Communication
29(28)
Self-Awareness: How Well Do You Know Yourself?
31(1)
Self-Concept: Who Are You?
32(6)
Self-Concept Components
32(1)
One or Many Selves?
33(1)
Technology and Communication: Exploring Self-Concept through Computer-Mediated Communication
34(1)
How the Self-Concept Develops
35(1)
Ethics and Communication: Cyber Selves
36(2)
Self-Esteem: What Is Your Value?
38(4)
Gender
38(1)
On the Web
38(1)
Social Comparisons
39(1)
Diversity and Communication: Self-Esteem and Ethnicity
40(1)
Self-Expectations
41(1)
Self-Fulfilling Prophecy
41(1)
Communication and the Enhancement of Self-Esteem
42(4)
Engage in Positive Self-Talk
42(1)
Visualize
43(1)
Reframe
44(1)
Develop Honest Relationships
44(1)
Surround Yourself with Positive People
44(1)
On the Web
45(1)
Lose Your Baggage
45(1)
The Perception Process
46(3)
Stage One: Attention and Selection
47(1)
Stage Two: Organization
48(1)
Stage Three: Interpretation
48(1)
Communication and the Enhancement of Perceptual Accuracy
49(4)
Increase Your Awareness
50(1)
Avoid Stereotypes
51(1)
On the Web
52(1)
Check Your Perceptions
52(1)
Principles for a Lifetime: Enhancing Your Skills
53(1)
Summary
53(1)
Discussion and Review
54(1)
Putting Principles into Practice
54(3)
Understanding Verbal Messages
57(22)
Why Focus on Language?
59(1)
On the Web
60(1)
The Nature of Language
60(3)
Diversity and Communication: Words across the Country
61(1)
People Use Words as Symbols
61(1)
People Attach Meaning to Words
61(1)
People Create Denotative and Connotative Meanings for Words
61(1)
People Convey Concrete and Abstract Meanings through Words
62(1)
Meanings Are Culture Bound
62(1)
Meanings Are Context Bound
63(1)
The Power of Words
63(3)
The Power to Create and Label Experience
63(1)
The Power to Affect Thoughts and Actions
64(1)
Technology and Communication: Minding Your Manners, Even on the Net
64(1)
The Power to Shape and Reflect Culture
65(1)
The Power to Make and Break Relationships
65(1)
Confronting Bias in Language
66(6)
Ethics and Communication: Ebonics or ``Standard'' English?
66(1)
Biased Language: Race, Ethnicity, Nationality, and Religion
67(1)
On the Web
68(1)
Biased Language: Gender and Sexual Orientation
68(3)
Biased Language: Age, Class, and Ability
71(1)
Using Words to Establish Supportive Relationships
72(4)
Describe Your Own Feelings Rather Than Evaluate Others
73(1)
Solve Problems Rather Than Control Others
73(1)
Be Genuine Rather Than Manipulative
74(1)
Empathize Rather Than Remain Detached from Others
74(1)
Be Flexible Rather Than Rigid toward Others
74(1)
Present Yourself as Equal Rather Than Superior
74(1)
On the Web
75(1)
Avoid Gunny-Sacking
75(1)
Principles for a Lifetime: Enhancing Your Skills
76(1)
Summary
76(1)
Discussion and Review
77(1)
Putting Principles into Practice
77(2)
Understanding Nonverbal Messages
79(26)
Why Focus on Nonverbal Communication?
81(3)
Nonverbal Messages Communicate Feelings and Attitudes
81(1)
Technology and Communication: Conveying Emotions Online
82(1)
Nonverbal Messages Are More Believable Than Verbal Ones
82(1)
Nonverbal Messages Are Critical to Successful Relationships
82(1)
Functions of Messages
83(1)
The Nature of Nonverbal Communication
84(4)
The Culture-Bound Nature of Nonverbal Communication
85(1)
The Rule-Governed Nature of Nonverbal Communication
85(1)
The Ambiguous Nature of Nonverbal Communication
86(1)
The Continuous Nature of Nonverbal Communication
86(1)
The Nonlinguistic Nature of Nonverbal Communication
87(1)
The Multichanneled Nature of Nonverbal Communication
87(1)
Codes of Nonverbal Communication
88(10)
Appearance
88(1)
Body Movement, Gestures, and Posture
88(3)
Ethics and Communication: Lie Detectors
91(1)
Eye Contact
91(1)
On the Web
92(1)
Facial Expressions
92(1)
Touch
93(1)
The Voice
94(1)
Diversity and Communication: Cultural Meanings of Silence
95(1)
Physical Environment, Space, and Territory
95(3)
How to Interpret Nonverbal Cues More Accurately
98(3)
Immediacy
99(1)
Arousal
100(1)
Dominance
100(1)
Principles for a Lifetime: Enhancing Your Skills
101(1)
Summary
102(1)
Discussion and Review
102(1)
Putting Principles into Practice
103(2)
Listening and Responding
105(30)
How We Listen
107(2)
Selecting
107(1)
Attending
108(1)
Understanding
108(1)
Remembering
109(1)
Responding
109(1)
Listening Styles
109(2)
People-Oriented Listeners
110(1)
Action-Oriented Listeners
110(1)
Content-Oriented Listeners
110(1)
Time-Oriented Listeners
110(1)
Adapting to Your Listening Style
111(1)
Diversity and Communication: East and West Listening Styles
111(1)
Listening Barriers
112(6)
Self Barriers
112(3)
Information-Processing Barriers
115(1)
Context Barriers
116(2)
Improving Your Listening Skills
118(5)
Stop: Turn Off Competing Messages
118(1)
Look: Listen with Your Eyes
119(1)
Listen: Understand Both Details and Major Ideas
119(1)
Diversity and Communication: Who Are Better Listeners, Men or Women?
120(3)
Responding Skills
123(1)
Be Descriptive
124(1)
Be Timely
124(1)
Be Brief
124(1)
Be Useful
124(1)
Responding with Empathy
124(5)
Understand Your Partner's Feelings
125(1)
Ask Appropriate Questions
125(1)
Ethics and Communication: Honest Listening
126(1)
Paraphrase Message Content
126(1)
Technology and Communication: Can Computers Listen Empathically?
127(1)
Paraphrase Emotions
127(1)
On the Web
127(2)
Principles for a Lifetime: Enhancing Your Skills
129(1)
Summary
130(1)
Discussion and Review
130(1)
Putting Principles into Practice
130(5)
Adapting to Others: Bridging Culture and Gender Differences
135(30)
Ethically Adapt Your Communication to Others
137(1)
Culture and Communication
138(8)
Diversity and Communication: Diversity Almanac
138(1)
Defining Culture
139(1)
Technology and Communication: Adapting to Cultural Differences When Communicating Electronically
140(1)
Cultural Contexts
141(1)
Cultural Values
141(4)
On the Web
145(1)
Gender and Communication
146(3)
The Importance of Gender in Culture
146(1)
Why Women and Men Communicate Versus How
147(2)
Barriers to Bridging Differences and Adapting to Others
149(5)
Assuming Superiority
150(1)
Assuming Similarity
150(1)
Assuming Differences
151(1)
Stereotyping and Prejudice
152(1)
Ethics and Communication: Stereotyping Others
153(1)
Different Communication Codes
153(1)
Adapting to Others Who Are Different from You
154(7)
Seek Information
154(1)
Ask Questions and Listen
155(1)
Tolerate Ambiguity
156(1)
Develop Mindfulness
156(1)
Become Other-Oriented
156(3)
Adapt to Others
159(2)
Principles for a Lifetime: Enhancing Your Skills
161(1)
Summary
161(1)
Discussion and Review
162(1)
Putting Principles into Practice
163(2)
UNIT TWO Interpersonal Communication
Understanding Interpersonal Communication
165(26)
What Is Interpersonal Communication?
167(2)
Interpersonal Communication Involves Quality
167(1)
Interpersonal Communication Involves Mutual Influence
168(1)
Interpersonal Communication Helps Manage Relationships
168(1)
Initiating Relationships
169(10)
Interpersonal Attraction: Why We Like Whom We Like
169(1)
Ethics and Communication: The Harmless Crush?
170(1)
Diversity and Communication: What Attracts You?
171(1)
On the Web
172(2)
Communicating Our Attraction
174(1)
Getting That First Conversation Going
174(1)
Technology and Communication: Gender and Online Communication
175(4)
Maintaining Relationships
179(7)
Self-Disclosure: Revealing Yourself to Others
180(1)
On the Web
181(1)
Two Models of Self-Disclosure
182(2)
Expressing Emotions
184(2)
Principles for a Lifetime: Enhancing Your Skills
186(1)
Summary
187(1)
Discussion and Review
188(1)
Putting Principles into Practice
188(3)
Enhancing Relationships
191(28)
The Importance of Friendship
192(2)
Communication Principles for a Lifetime: Enhancing Friendships
194(1)
The Importance of Family
194(2)
Communication Principles for a Lifetime: Enhancing Family Relationships
195(1)
The Importance of Colleagues
196(1)
Communication Principles for a Lifetime: Enhancing Workplace Relationships
196(1)
Stages of Relationship Development
197(5)
Relational Escalation
198(1)
Relational De-Escalation
199(1)
Ethics and Communication: Making Breaking Up Easier to Do?
200(1)
Technology and Communication: Cheating in Cyberspace
201(1)
Managing Interpersonal Conflict
202(12)
A World of Conflict
202(1)
How Conflict Functions in Relationships
203(1)
Diversity and Communication: Conflict and Culture
204(4)
Styles of Managing Conflict
208(2)
Conflict Management Skills
210(1)
On the Web
211(3)
Principles for a Lifetime: Enhancing Your Skills
214(1)
Summary
215(1)
Discussion and Review
216(1)
Putting Principles into Practice
217(2)
UNIT THREE Communicating in Groups and Teams
Understanding Group and Team Performance
219(26)
Groups and Teams Defined
220(4)
Communicating in Small Groups
221(1)
On the Web
222(1)
Communicating in Teams
222(2)
Understanding Types of Groups and Teams
224(3)
Primary Groups
224(1)
Study Groups
224(1)
Ethics and Communication: Ethically Achieving a Team Goal
225(1)
Therapy Groups
225(1)
Problem-Solving Groups
225(1)
Technology and Communication: Does Virtual Group Communication Improve Decision Making?
226(1)
Focus Groups
226(1)
Social Groups
226(1)
Understanding Group and Team Dynamics
227(9)
Roles
227(1)
Rules
228(3)
Norms
231(1)
Status
231(1)
Power
232(2)
Cohesiveness
234(1)
Communication Interaction Patterns
235(1)
Understanding Phases of Group and Team Development
236(4)
Orientation
237(1)
Conflict
237(1)
Emergence
238(1)
Reinforcement
238(1)
On the Web
239(1)
The Process Nature of Group Phases
239(1)
Diversity and Communication: The Impact of Individualism and Collectivism on Groups and Teams
239(1)
Principles for a Lifetime: Enhancing Your Skills
240(1)
Summary
241(1)
Discussion and Review
241(1)
Putting Principles into Practice
242(3)
Enhancing Group and Team Performance
245(36)
What Effective Group Members Do
246(4)
Identify and Implement Key Functions to Achieve Results
247(1)
Identify a Clear, Elevating Goal
247(1)
Develop a Results-Driven Structure
248(1)
Gather and Use Information Effectively
248(1)
Develop Options
248(1)
Evaluate Ideas
249(1)
Develop Sensitivity toward Others
249(1)
When Not to Work in Groups and Teams
250(1)
Structuring Group and Team Problem Solving
251(11)
Step 1: Identify and Define the Problem
252(1)
Step 2: Analyze the Problem
253(1)
Step 3: Generate Creative Solutions
254(2)
Technology and Communication: E-Brainstorming
256(1)
Step 4: Select the Best Solution
257(2)
Ethics and Communication: Managing Conflict in Groups and Teams
259(1)
Step 5: Take Action
260(2)
Enhancing Group and Team Leadership
262(5)
Trait Approach
262(1)
Functional Approach
262(1)
Styles Approach
263(1)
Situational Approach
264(2)
Transformational Leadership
266(1)
Diversity and Communication: Differences in the Use of Time in Groups and Teams
266(1)
Enhancing Group and Team Meetings
267(7)
Manage Meeting Structure
268(1)
On the Web
269(2)
Manage Meeting Interaction
271(3)
Principles for a Lifetime: Enhancing Your Skills
274(1)
Summary
275(1)
Discussion and Review
275(1)
Putting Principles into Practice
275(6)
UNIT FOUR Presentational Speaking
Developing Your Presentation
281(32)
An Overview of the Presentational Speaking Process
283(1)
Developing Your Presentation Step by Step: Consider Your Audience
284(1)
Understanding Speaker Anxiety
284(1)
Managing Speaker Anxiety
285(2)
Know How to Develop a Presentation
285(1)
Be Prepared
285(1)
Focus on Your Audience
286(1)
Focus on Your Message
286(1)
Give Yourself a Mental Pep Talk
286(1)
Use Deep-Breathing Techniques
287(1)
Take Advantage of Opportunities to Speak
287(1)
Seek Professional Help
287(1)
Selecting and Narrowing Your Topic
287(3)
Who Is the Audience?
288(1)
What Is the Occasion?
288(1)
What Are My Interests and Experiences?
288(1)
Silent Brainstorming
288(1)
On the Web
289(1)
Scanning Web Directories and Web Pages
289(1)
Listening and Reading for Topic Ideas
289(1)
Developing Your Presentation Step by Step: Select and Narrow Your Topic
290(1)
Identifying Your Purpose
290(2)
General Purpose
291(1)
Specific Purpose
291(1)
Developing Your Central Idea
292(2)
Developing Your Presentation Step by Step: Determine Your Purpose
293(1)
Audience-Centered
293(1)
A Single Topic
293(1)
Developing Your Presentation Step by Step: Develop Your Central Idea
294(1)
A Complete Declarative Sentence
294(1)
Direct, Specific Language
294(1)
Generating Main Ideas
294(2)
Does the Central Idea Have Logical Divisions?
295(1)
Can You Think of Several Reasons the Central Idea Is True?
295(1)
Can You Support the Central Idea with a Series of Steps or a Chronological Sequence?
295(1)
Developing Your Presentation Step by Step: Determine Your Main Ideas
296(1)
Gathering Supporting Material
296(13)
Sources of Supporting Material
297(1)
Technology and Communication: A New Kind of Search Engine
297(4)
Ethics and Communication: The Question of Speechwriting
301(1)
Developing Your Presentation Step by Step: Gather Supporting Material
301(1)
Types of Supporting Material
302(4)
Acknowledgment of Supporting Material
306(1)
Diversity and Communication: Adapting to Diverse Audiences
307(2)
Principles for a Lifetime: Enhancing Your Skills
309(1)
Summary
310(1)
Discussion and Review
310(1)
Putting Principles into Practice
311(2)
Organizing and Outlining Your Presentation
313(22)
Organizing Your Main Ideas
314(3)
Organizing Ideas Chronologically
315(1)
Organizing Ideas Topically
315(1)
Organizing Ideas Spatially
316(1)
Organizing Ideas to Show Cause and Effect
316(1)
Organizing Ideas by Problem and Solution
316(1)
Organizing Your Supporting Material
317(2)
Diversity and Communication: Acknowledging Cultural Differences in Organizing Messages
318(1)
Developing Your Presentation Step by Step: Organize Your Speech
318(1)
Organizing Your Presentation for the Ears of Others
319(2)
Previews
319(1)
Ethics and Communication: The Ethics of Primacy and Recency
319(1)
Verbal and Nonverbal Transitions
320(1)
Summaries
320(1)
Introducing and Concluding Your Presentation
321(3)
Introductions
321(1)
On the Web
322(1)
Conclusions
323(1)
Outlining Your Presentation
324(8)
Preparation Outline
324(1)
Technology and Communication: Using Outlining Software
325(1)
Sample Preparation Outline
326(3)
Delivery Outline
329(1)
Sample Delivery Outline
329(3)
Principles for a Lifetime: Enhancing Your Skills
332(1)
Summary
333(1)
Discussion and Review
333(1)
Putting Principles into Practice
333(2)
Delivering Your Presentation
335(28)
Methods of Delivery
336(3)
Manuscript Speaking
336(1)
Memorized Speaking
337(1)
Impromptu Speaking
337(1)
Extemporaneous Speaking
338(1)
Effective Verbal Delivery
339(4)
Using Words Well
339(1)
Crafting Memorable Word Structures
340(3)
Effective Nonverbal Delivery
343(6)
Eye Contact
343(1)
Physical Delivery
343(2)
Diversity and Communication: The Academic Quarter
345(1)
Facial Expression
345(1)
On the Web
346(1)
Vocal Delivery
346(1)
Developing Your Presentation Step by Step: Rehearse Your Presentation
347(1)
Appearance
348(1)
Technology and Communication: Rehearsing on Videotape
349(1)
Effective Presentation Aids
349(8)
Types of Presentation Aids
349(4)
Computer-Generated Presentation Aids
353(1)
Guidelines for Preparing Presentation Aids
354(1)
Ethics and Communication: Profanity in an Audio Presentation Aid
354(1)
Guidelines for Using Presentation Aids
355(2)
Some Final Tips for Rehearsing and Delivering Your Presentation
357(1)
Developing Your Presentation Step by Step: Deliver Your Presentation
358(1)
Principles for a Lifetime: Enhancing Your Skills
358(1)
Summary
359(1)
Discussion and Review
360(1)
Putting Principles into Practice
361(2)
Speaking to Inform
363(20)
Types of Informative Presentations
364(3)
Presentations about Objects
364(1)
Ethics and Communication: Confidential or Potentially Dangerous Information
365(1)
Presentations about Procedures
365(1)
Presentations about People
366(1)
Presentations about Events
366(1)
Presentations about Ideas
367(1)
Strategies for Organizing Your Informative Presentation
367(3)
Organizing Presentations about Objects
367(1)
Organizing Presentations about Procedures
368(1)
Organizing Presentations about People
368(1)
Organizing Presentations about Events
368(1)
Organizing Presentations about Ideas
368(2)
Strategies for Making Your Informative Presentation Clear
370(1)
Simplify Ideas
370(1)
Pace Your Information Flow
370(1)
Relate New Information to Old
370(1)
Diversity and Communication: Using an Interpreter
371(1)
Strategies for Making Your Informative Presentation Interesting
371(4)
Relate to Your Listeners' Interests
371(1)
Use Attention-Catching Supporting Material
372(1)
Establish a Motive for Your Audience to Listen to You
373(1)
On the Web
373(1)
Use Word Pictures
373(1)
Technology and Communication: Using an Electronic Thesaurus
374(1)
Create Interesting Presentation Aids
374(1)
Use Humor
375(1)
Strategies for Making Your Presentation Memorable
375(4)
Build in Redundancy
376(1)
Use Adult Learning Principles
376(1)
Reinforce Key Ideas Verbally
376(1)
Reinforce Key Ideas Nonverbally
376(1)
Sample Informative Presentation: The Power of Music
377(2)
Principles for a Lifetime: Enhancing Your Skills
379(1)
Summary
380(1)
Discussion and Review
381(1)
Putting Principles into Practice
381(2)
Speaking to Persuade
383(29)
Persuasion Defined
384(2)
Ethics and Communication: Hidden Agendas
385(1)
Motivating Your Audience: The Psychology of Persuasion
386(3)
Motivating with Dissonance
386(1)
Motivating with Needs
387(1)
Motivating with Fear Appeals
388(1)
Motivating with Positive Appeals
388(1)
Selecting and Narrowing Your Persuasive Topic
389(1)
Identifying Your Persuasive Purpose
389(2)
Developing Your Central Idea as a Persuasive Proposition
391(1)
Propositions of Fact
391(1)
Propositions of Value
391(1)
Propositions of Policy
391(1)
Supporting Your Presentation with Credibility, Logic, and Emotion
392(6)
Ethos: Establishing Your Credibility
392(1)
Diversity and Communication: ``Elementary Reasoning, My Dear Watson''
393(1)
Logos: Using Evidence and Reasoning
394(3)
On the Web
397(1)
Pathos: Using Emotion
397(1)
Organizing Your Persuasive Message
398(4)
Problem and Solution
399(1)
Cause and Effect
399(1)
Refutation
400(1)
The Motivated Sequence
400(2)
Technology and Communication: The Motivated Sequence in Television Advertising
402(1)
How to Adapt Ideas to People and People to Ideas
402(6)
The Receptive Audience
402(2)
The Neutral Audience
404(1)
The Unreceptive Audience
404(2)
Sample Persuasive Presentation: Cruisin' Out of Control
406(2)
Principles for a Lifetime: Enhancing Your Skills
408(2)
Summary
410(1)
Discussion and Review
410(1)
Putting Principles into Practice
411(1)
APPENDIX A Interviewing
412(21)
The Nature and Types of Interviews
413(2)
Information-Gathering Interview
413(1)
Appraisal Interview
413(1)
Problem-Solving Interview
413(1)
Persuasion Interview
414(1)
Job Interview
414(1)
Interview Structure
415(5)
The Opening
415(1)
The Body: Asking Questions
416(3)
The Conclusion
419(1)
How to Be Interviewed for a Job
420(7)
Be Aware of Your Skills and Abilities
420(1)
Prepare Your Resume
421(1)
Sample Resume
422(1)
Identify the Needs of Your Employer
423(1)
Listen, Respond, and Ask Appropriate Questions
424(1)
Follow Up after the Interview
425(1)
Technology and Communication: Tips for E-Resumes
426(1)
How to Be Interviewed in an Information-Gathering Interview
427(1)
Prepare for the Interview
427(1)
Listen Effectively
427(1)
Respond Appropriately
427(1)
On the Web
428(1)
The Responsibilities of the Interviewer
428(2)
Be Aware of Biases and Prejudices
429(1)
Adapt to an Interviewee's Behavior
429(1)
Deal Wisely with Sensitive Content
429(1)
Listen Effectively
429(1)
Record Information
429(1)
Ask Appropriate Questions
430(1)
Principles for a Lifetime: Enhancing Your Skills
430(1)
Summary
431(2)
APPENDIX B Communication and Technology
433(13)
Technology and Interpersonal Communication
434(5)
An Impersonal Technological Innovation
434(1)
The Role of Technology in Relationship Initiation
435(2)
The Role of Technology in Relationship Maintenance
437(2)
Technology and Group Communication
439(3)
The Technological Formation of Small Groups
439(1)
Teleconferencing
440(1)
The Effects of Technology on Group Interaction
441(1)
Technology and Presentational Communication
442(2)
Source Material for Presentations
442(1)
Technological Innovations and Presentation Aids
442(1)
Technology and Enhanced Speech Delivery
443(1)
Principles for a Lifetime: Enhancing Your Skills
444(1)
Summary
445(1)
APPENDIX C Sample Speeches for Discussion and Evaluation
446(9)
Informative Speech
446(7)
Persuasive Speech
453(2)
Notes 455(20)
Index 475(8)
Credits 483


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