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Communication Works,9780073406725
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Communication Works

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Pub. Date:
McGraw-Hill Humanities/Social Sciences/Languages
List Price: $141.75

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This is the 10th edition with a publication date of 9/24/2009.
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Customer Reviews

Pretty basic  March 7, 2011

Basic textbook. Teaches about communication. Decent textbook.

Communication Works: 5 out of 5 stars based on 1 user reviews.


Written for the introductory communication course,Communication Workspresents communication principles, interpersonal communication, group communication, and public speaking in an engaging and highly interactive manner. Its use of questions in the narrative, margins, boxes, and captions support instructors who prefer to lead a discussion-oriented and engaging course. Recognizing the challenges that our world presents for the communication students of the 21st century, the new edition includes enhanced ESL coverage and coverage of ethical, cultural, and technological issues, while also reemphasizing the focus on skill-building to promote the development of personal and professional relationships in real world and virtual settings.

Table of Contents

The Essentials of Communication
Communication: The Starting Line
Communicating in a Multicultural Society and World
Communication and the Self Concept: Who Are You?
Communication and Perception: I Am More Than a Camera
Language and Meaning: Helping Minds Meet
Nonverbal Communication: Silent Language Speaks
Listening and Critical Thinking
Interpersonal Communication
Understanding Relationships
Person to Person: Relationships in Context
Communicating in the Small Group
Groups and Teams: Strategies for Decision Making and Problem Solving
Leading Others and Resolving Conflict
Communicating to the Public
The Speaker and the Audience: The Occasion and the Subject
Developing Your Speech: Supporting Your Ideas
Designing Your Speech: Organizing Your Ideas
Delivering Your Speech: Presenting Your Ideas
Informative Speaking
Persuasive Speaking
Appendix: Person to Person: Interviewing
Online Unit: Mass Communication and Media Literacy
Table of Contents provided by Publisher. All Rights Reserved.

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