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Table of Contents
Part One: The Essentials of Communication
Chapter 1 Communication: The Starting Line
Chapter 2 Communicating in a Multicultural Society and World
Chapter 3 Perception and the Self: The “I” Behind the Eye
Chapter 4 Language and Meaning: Helping Minds Meet
Chapter 5 Nonverbal Communication: Silent Language Speaks
Chapter 6 Listening, Feedback, and Critical Thinking
Part Two: Interpersonal Communication
Chapter 7 Understanding Relationships
Chapter 8 Person-to-Person: Relationships in Context
Part Three:Communicating in a Small Group
Chapter 9 Groups and Teams: Strategies for Decision Making and Problem Solving
Chapter 10 Leading Others and Resolving Conflict
Part Four: Communicating to the Public
Chapter 11 The Speaker and the Audience: The Occasion and the Subject
Chapter 12 Researching, Supporting, and Outlining Your Speech
Chapter 13 Preparing Presentation Aids and Delivering Your Speech
Chapter 14 Informative Speaking
Chapter 15 Persuasive Speaking
Appendix:Interviewing and Developing Professional Relationships
Online Unit: Mass Communication and Media Literacy